Lead Food Server - Fireside

Job ID
2025-136800
Property
Ameristar Casino Resort Spa Black Hawk
Location
US-CO-Black Hawk
Type
Regular Full-Time
Category
Food & Beverage

WE LOVE OUR WORK.

Position is open until filled

Ameristar Casino Resort Spa offers Team Members:

 

Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)

  • Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
  • $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants
  • Discounted Casino bus tickets  
  • Discounted RTD EcoPass
  • Hot meal served by the Leadership Team once a month
  • 20% discount for Starbucks, Ara Spa, and all food outlets 
  • 100% Colorado Gaming License reimbursement after 90 days of employment 
  • Hotel discounts available at all 43 PENN properties, plus discounts on goods and services
  • Education reimbursement program and Annual Scholarship Program 
  • Career development opportunities 

Responsibilities include: 

  • Must be able to work varied shifts and varied days off, including weekends and holiday periods.
  • Greet guests with a smile and pleasant disposition in a timely manner.
  • Must be familiar with the menu, daily specials, and preparation of foods and prices.
  • Use suggestive selling (i.e., cocktails, appetizers, desserts, etc.).
  • Take customer orders and accurately input the order into the computer.
  • Observe and anticipate guest’s needs, keeping table cleared between courses, and beverages filled throughout their meal.
  • Present check for payment when all guests’ needs have been met.
  • Complete assigned side work and additional daily tasks.
  • Inform immediate supervisor if situations arise with guests or fellow employees that cannot be handled directly.
  • Serve table completely, using trays and covers on food, serving all sides and accompaniments in a timely, efficient manner according to all Standards and Sequence of Service.

    Supervisory Responsibilities

  • To assist with cashier/host duties as needed
  • To assign sections in a fair manner based on consistent rotation
  • To assist with refunds and minor complaints
  • To assist with weekly ordering and inventory
  • To assist with scheduling as needed
  • Delegate side work and additional daily tasks as needed.
  • Help provide training for new servers/host/cashiers or bussers

BRING US YOUR BEST.

  • Two (2) years’ experience as a server in a dining establishment.
  • Food service experience
  • Outgoing personality with interest in guest hospitality.
  • Knowledge of up-selling techniques.
  • Exceptional work habits.
  • Ability to sustain a high level of professionalism.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest issues.
  • Ability to work collaboratively and communicate effectively with guests at all levels.
  • Highly organized and detail oriented.
  • Knowledgeable of menu to include alcoholic beverages that are available.
  • Strong customer service skills

STARTING SALARY

$13.00 to $14.00 per hour, plus tips

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