Sportsbook Host/Hostess (Pending Regulatory Approval)

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

FULL-TIME AND PART-TIME AVAILABLE

As a Sportsbook Host/Hostess you will,

Shift: Varies | Pay: $15 per hour

• Determine guest needs and suggest products to enhance service and meet sales goals.
• Assists guests in the selection of their order and package guest orders according to established recipes and outlet standards.
• Operate an electronic cash register system to accurately and immediately account for payment transactions.
• Responsible for completing all day-to-day activities in work areas to maintain service, product quality and cashiering responsibilities in a sanitary, safe and effective manner.
• Perform other duties as assigned by leadership.
• Complete all assigned opening and closing duties.
• Works well with others, especially F&B team members, F&B leadership team and slots leadership team.

• Must be 18 years of age.
• High school diploma or equivalent.
• Previous customer service experience in a high-volume operation preferred.
• Read, write, speak and understand English.
• Excellent customer service/communication skills.
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed.
• Must meet professional appearance standards as prescribed by company policy.
• Must be physically mobile with reasonable accommodation.
• Must be able to respond to visual and oral cues.
• Must be able to reach above and below the shoulder, grip small items (i.e., flatware, plates, cups, glasses, etc.), bend, stoop and twist while carrying restaurant stock to and from supply areas; able to reach across tables; able to stand and walk for up to  our hours; able to use hand motions when cleaning and wiping menus and table tops.
• Must be able to tolerate industry standard chemicals used for cleaning and sanitizing.
• Able to tolerate second-hand smoke, noise, bright lights.
• Able to work at a fast pace in an often crowded/noisy environment.
• Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards.
• Must maintain good posture and poise throughout shift.
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 35 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer