BEVERAGE COCKTAIL SERVER Full-time

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

SUMMARY

The Beverage Cocktail Server is responsible for delivering exceptional guest service by promptly taking and serving beverage orders in assigned venues, including casino floors, lounges, nightclubs, or bars. This role requires efficiency, attention to detail, and adherence to all alcohol service regulations while creating a welcoming and engaging guest experience in a fast-paced environment.The ideal candidate has experience in high-volume food and beverage service, a working knowledge of mixology, and strong communication and guest service skills.

ESSENTIAL RESPONSIBILITIES

• Greet guests promptly and take beverage orders in a friendly and professional manner.

• Serve alcoholic and non-alcoholic beverages accurately and efficiently.

• Demonstrate knowledge of drink menus, mixology basics, and promotional offerings.

• Process guest checks, itemize bills, and handle cash and electronic payments accurately.

• Monitor guest consumption and comply with responsible alcohol service standards.

• Report visibly intoxicated guests or unusual activity to a supervisor immediately.

• Maintain cleanliness of assigned service areas, including clearing used glassware.

• Stock and restock beverage service stations with supplies as needed.

• Support special events, promotions, and peak business periods.

• Work collaboratively with bartenders, supervisors, and other Team Members.

• Follow all company policies, safety standards, and regulatory requirements.

• Perform additional duties as assigned by management.

• Must be 21 years of age

• High school diploma or equivalent

• Previous cocktail server, bartending, or high-volume food and beverage experience preferred.

• Knowledge of alcoholic beverages, beer, wine, and basic cocktail preparation.

• Strong customer service and communication skills.

• Ability to work in a fast-paced, high-volume environment.

• Must be able to obtain and maintain all required alcohol service certifications and gaming licenses.

• Availability to work nights, weekends, holidays, and special events.

• Ability to perform basic mathematical operations
• Ability to stand for prolonged periods of time
• Physical mobility with reasonable accommodations including ability to push, pull, carry, and lift up to 30lbs

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer