PLAYER SERVICES CASHIER II

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

• Responsible for managing cash levels within our Ticket Redemption (TR) units on the casino floor as well as replenishing cash cassettes, receipting in cash, resolving customer disputes related to the TR machines, performing basic maintenance, etc.
• Ensuring interactions with internal and external guests follow the guidelines of Hollywood Casino Toledo’s ACES program
• Maintain a balanced bank in the Fill Bank, Employee bank, and TR Bank
• Complete chip fill/credit requests for Table Games
• Assist team members with processing their tokes, tips, etc.
• Resolve lottery machine disputes
• Resolve recycler jams
• Comply with all Title 31 regulations
• Enrolling patrons into Players Club, issue patrons Players Club cards, maintain accurate player tracking information, and assist with all other Cashier I duties as needed.
• Complying with state, company, department policies and regulations

• High school diploma or equivalent
• A minimum of 21 years of age
• A minimum of one year of cashiering and experience and/or heavy money handling experience. 
• Able to promptly and accurately follow instructions given by Supervisor or Manager
• Must qualify for licensing by the OCCC
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer