BRAND AMBASSADOR

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Promote and maintain all steps of the outstanding guest service program with each patron and team member you may come in contact with working directly with the Marketing Team

Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy, and enthusiasm from one interaction to the next.

Utilizes smiles and frequent eye contact and a friendly tone of voice to project warmth and friendliness.

Creates an atmosphere of luck and celebrates customer wins.

Is ready to serve and well informed of daily facility hours of operation, promotional programs and any other relevant valuable guest information; builds relationships by greeting guests with a warm, friendly verbal greeting.

Provides a warm farewell and thanks guests for visiting.

Responsible for talking with customers, posing for pictures, and interacting will guests while projecting the Hollywood brand.

igh School diploma or equivalent and/or six months related experience and/or training preferred, or equivalent combination of education and experience.  Basic computer knowledge. Prior entertainer experience preferred. Must be able to work flexible shifts, weekends, and holidays. Must be able to wear and appear comfortable in uniform/costumes. Adheres fully to established company and departmental appearance standards; including uniform, hygiene, and general appearance guidelines at all times. Must be able to be licensed by the Maine Gambling Control Board. 

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer