HOUSEKEEPING SUPERVISOR

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

The housekeeping supervisor is responsible for overseeing the operations of the Housekeeping department.

ESSENTIAL RESPONSIBILITIES 

- Assign work areas on a daily basis and rotate consistently

- Interview, hire, and train team members

- Appraise performance; reward and make recommendation for discipline of team members and handle team member complaints

- Maintain accurate departmental records

- Recommend methods for improving operational efficiencies handle employee complaints  

- Inspect the work areas during the shift several times to ensure that areas are meeting HCA standards and that productivity levels are being met

- Ensure that team members use chemicals appropriately 

- Inventory stock to ensure adequate supplies

- Ensure the J-closets are maintained in an organized manner

- Handle requests from other departments that pertain to housekeeping

- Inspect areas at end of shift to ensure that all work meets department standards

- Clean up bio-hazard spills

- Complete key request forms 

- Investigate complaints regarding housekeeping service, equipment and take corrective action

- Ensure the proper function and education is in place for all equipment and chemicals used in the Housekeeping operation

- Establish and maintain adherence to departmental controls to guard against theft and waste

QUALIFICATION REQUIREMENTS

- Must be 21 years of age

- College degree or equivalent work experience related to supervision or business

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer