EVS Assistant Shift Manager

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

• Supervises and coordinates the day-to-day activities of workers engaged in cleaning and maintaining premises. inspects assigned areas in order to provide feedback to management and employees on the cleanliness and maintenance of those areas against standards.  Provides training, coaching, and counseling to housekeeping employees
• Supervise the performance of public area attendants, general cleaning projects, and take appropriate action to correct deficient conditions, behavior, and work practices.  Inspect all public areas and employee areas and assess compliance with all established standards as they relate to cleanliness, maintenance, safety, and security.  Report, as directed, any observed deviations from established standards.
• Assist in conducting interviews and screening for the hiring process, conduct training, and evaluate job performance as directed
• Assist in managing administrative duties, including payroll edits
• Complete and communicate work schedules for employees in accordance with staffing guides/productivity requirements. Ensure only authorized overtime is allowed. 
• Assist in managing cleaning supply consumption and report any low inventory levels to the housekeeping manager
• Coordinate and execute general cleaning tasks to established high standards, ensuring that the use of cleaning products adheres to health standards
• Perform to established high standards, other duties as requested, such as cleaning unexpected spills and executing special guest requests
• Complete daily checklist from assigned inspection zones, record and report any maintenance deficiencies to the engineering team
• Communicate facility information on events and compliance guidelines by conducting pre-shift meetings daily
• Ensure all processes are followed as trained
• Supervisory responsibility over Public Area Attendant, Public Area Deep Cleaners, and Specialized Tech positions

• Associate’s/Technical Degree; 1-2 years of experience or equivalent combination of education and experience
• Must have the ability to respond to common inquiries or complaints from guests, regulatory agencies, and community members
• Must have the ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and manuals
• Must have the ability to perform basic math skills
• Must have the ability to solve practical problems and deal with a variety of situations - intermediate computer knowledge; MS Office.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Walking 60% of the time
• Sitting 1% of the time
• Standing 9% of the time
• Bending and lifting 30% of the time
• Climbing up heights in excess of 10 feet -
• Lifting/moving a maximum of 50 lbs.
• Ability to see 20/20, color, and/or peripherally 
• Must be able to exert well-paced ability in a limited space
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, and subordinates
• Vision occurs continuously, with the most common visual functions being those of near vision and depth perception
• Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally
• Requires manual dexterity to use and operate all necessary equipment
• High Noise Level
• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.  Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the Casino Facility. 

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer