WARDROBE SUPERVISOR

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

SUMMARY

The Wardrobe Supervisor oversees the daily operation of the Wardrobe Department, ensuring team members are properly uniformed in accordance with company standards. This role supervises wardrobe staff, manages inventory, coordinates laundering and repairs, and maintains compliance with company policies and applicable regulations while delivering excellent internal guest service.

• Supervise daily wardrobe operations, including uniform distribution, collection, laundering, and repairs.

• Lead, train, and schedule wardrobe team members to ensure adequate coverage for all shifts.

• Ensure all team members are dressed in proper uniforms that meet company appearance and brand standards.

• Maintain accurate inventory of uniforms, accessories, and supplies; place orders as needed.

• Coordinate uniform alterations, fittings, and vendor services.

• Monitor quality control standards for cleanliness, presentation, and garment condition.

• Address and resolve uniform-related issues for team members in a timely and professional manner.

• Maintain wardrobe records, logs, and reports as required.

• Ensure compliance with company policies, safety standards, and departmental procedures.

• Promote a positive internal guest service culture consistent with company service standards.

• Partner with Human Resources, Operations, and Leadership on onboarding and uniform needs.

• Maintain a clean, safe, and organized wardrobe facility.

• Perform other duties as assigned.

• High school diploma or equivalent required.

• Previous supervisory experience in wardrobe, housekeeping, laundry, hospitality, or related field preferred.

• Experience managing inventory and supplies preferred.

• Strong organizational and time-management skills.

• Ability to lead, coach, and motivate team members.

• Excellent communication and internal customer service skills.

• Ability to work in a fast-paced, service-oriented environment.

• Proficient in basic computer applications and inventory systems.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer