WE LOVE OUR WORK.
- Serves as an ambassador of goodwill while working.
- Promotes casino events and programs.
- Provides personalized service and uses guest name.
- Resolves service problems according to guidelines.
- Works well with others. Practices timely and professional communication with fellow team members and leaders.
- Operates a cash register/POS System, ringing proper amount and item(s) into the register and giving correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
- Prepares and pours drink orders with proper portions and ingredients according to recipe, and presents drinks as required.
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
- According to guidance, maintains stock and organization of all liquors, beers, wine, other beverages, glassware, fruit, ice, and other operating supplies, which includes, where applicable, FIFO.
- Maintains a clean and stocked workstation in accordance with established health and safety guidelines.
- Maintains cleanliness and organization at all times of all guest-facing areas, as well as storage areas and cooler(s), in accordance with guidelines.
- Operates and maintains all equipment and utensils as required in accordance with establish guidelines and safety procedures.
BRING US YOUR BEST.
- Must be 21 years of age.
- Read, write legibility, understand, and speak English.
- Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
- Must meet professional appearance standards as prescribed by company policy, which includes always meeting uniforms standards for the position.
- Must be able to responds to visual and oral cues.
- Able to quickly problem-solve and resolves service problems according to guidelines.
- Able to work in constricting areas.
- Able to tolerate second-hand smoke, noise, bright lights.
- Able to work at a fast pace in often crowded/noisy environment.
- Physically mobile with reasonable accommodation including ability to push, pull, carry, and lift.
- Must be able to obtain and maintan required licensures.
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