· Greetings guests in a timely manner and obtains beverage and/or food orders. Initiates conversation with guests.
· Mix ingredients such as liquor, soda, water, and fruit juice to prepare beverages.
· Serves alcoholic and non-alcoholic beverages. Ensure legal drinking age when unsure for alcoholic beverages.
· Know drink prices and proper measurement.
· Know information regarding all Food & Beverage Outlets to have ability to inform guests when they ask.
· Operate cash register: accept money from customers and count back appropriate change; process credit card purchases; count and balance money/credit card purchases, and comps against receipts in register before and after each shift.
· Follow cash handling procedures.
· Order and requisition liquor and supplies.
· Prepare garnishments.
· Arrange bottles and glasses to make attractive display.
· Pre-bus station regularly.
· Assist with inventory and inventory control.
· Complete assigned opening and closing side work.
· Claim tips received according to laws governing wage reporting.
· Provides Great Service to every patron and employee.
· Perform duties in a safe manner; report any potential safety hazards to management staff.
· May be required to answer questions when a manager is not available.
· Must work well under pressure and meet multiple and sometimes competing deadlines.
· Adhere to all corporate and local policies, procedures, and operating guidelines.
· Must always demonstrate ethical and cooperative behavior with guests, co-workers and leadership.
· Performs other duties as may be assigned by department and/or company management.
· Follow all cleaning, sanitation and PPE position specific guidelines.
· Must be a minimum of 21 years of age.
· High school diploma or G.E.D preferred.
· 2 to 3 years relevant experience or equivalent combination of education and experience required.
· Must qualify for certification through NMAST.
· Strong knowledge of spirits, wine, champagne, mixed cocktails.
· Basic math skill is required, ability to handle cash and accurately make change.
· Maintain a professional, neat and well-groomed appearance adhering to company standards and work varied shifts, which will include weekends and holidays.
· Ability to read, write and speak English required.
· Strong customer service and interpersonal skills are required.
· Ability to work as part of a team and to promote cooperative approach between departments.
· Ability to work unsupervised.
· Frequent brisk walking, climbing stairs, bending, lifting, stretching, reaching, kneeling, squatting, and standing for long periods of time.
· Walking and/or standing 90% of the time.
· Lifting to 50 pounds to stack, store or move materials, supplies and equipment.
· While performing the duties of this job, the employee mostly works inside the building. The employee is regularly exposed to airborne particles, toxic fumes and/or chemicals.
· The noise level in the work environment is very loud.
· Exposure to bright lighting.
· Exposure to unrestricted second-hand smoke.
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