HR Front Office Assistant

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

We are seeking a friendly, dependable, and highly organized HR Office Assistant to serve as the first point of contact for our office while supporting key HR processes.

This role is ideal for someone who enjoys creating a welcoming environment, staying organized, and assisting with administrative and HR-related tasks in a fast-paced setting.

- Provides assistance in all areas of HR, including employment, communication, team member events, and record retention.

- Maintains general office, front counter, and lobby area, ensuring that they are clean, orderly, and well-stocked.

- Greets all visitors to the HR office in a positive, upbeat manner while answering questions, assisting with application processes, answering phone calls, and administering selection assessments.

- Handles team member questions/requests and escalates issues as appropriate to ensure prompt resolution.

- Assists in developing and maintaining property communication, to include employee self-service portal, back-of-house hallways, maintaining updated required federal, state, and local posters, and property communications.

- Maintains a professional, courteous, and friendly demeanor with all team members, applicants, and guests.

- Responsible for ensuring the compliance with all local, state, and federal regulations within area of authority and reporting potential issues to management.

- Performs all other related and compatible duties as assigned.

- Previous administrative, receptionist, or HR support experience preferred.

- Must have excellent written and verbal communication skills; must be fluent and literate in English.

- Ability to maintain a high level of confidentiality and professionalism.

- Must have excellent customer service and interpersonal skills.

- Must be proficient in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).

- Ability to work collaboratively and communicate effectively with team members at all levels of the organization. 

- Must have excellent presentation, problem-solving, and organizational skills.

- Ability to perform effectively in a fast-paced environment. 

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer