We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Additional responsibilities may be assigned as needed:

• Accurately process register transactions in accordance with company procedures
• Maintain proper par stock levels and ensure bar inventory is organized and replenished as needed
• Demonstrate full knowledge of laws and regulations related to the service of alcoholic beverages, as outlined by the Beverage Department
• Set up and break down the bar area, ensuring cleanliness and readiness for service
• Assist in training and mentoring new bartenders as directed by management
• Stay informed about hotel events and operating hours of all food and beverage outlets to provide accurate guest information
• Consistently pour up to 240 drinks per hour while maintaining quality and presentation standards.
• Follow specialty drink recipes as provided by the Beverage Manager
• Prepare and garnish all cocktails served from the bar
• Maintain accurate accountability for all monetary transactions, including cash banks and slot banks exceeding $1,000
• Handle comps, room charges, credit cards, officer’s checks, and coupons in accordance with established procedures
• Complete cash turn-in sheets, voids, and other financial documentation accurately and distribute appropriately
• Ensure the bar area remains safe, clean, and sanitary at all times
• Provide courteous and friendly service to all guests and team members

QUALIFICATION REQUIREMENTS

• Must be at least 21 years of age
• High School Diploma or GED
• Minimum of one year of previous bartending experience in a high-volume or hospitality-focused environment preferred
• Excellent communication skills with the ability to interact professionally and courteously with guests and team members
• Proficiency in basic math for handling transactions and inventory-related tasks
• Strong interpersonal skills with the ability to build and maintain effective working relationships across departments
• Thorough understanding of company and departmental policies, procedures, rules, and regulations
• Positive and energetic disposition with a genuine enthusiasm for creating a fun and engaging atmosphere for guests
• Ability to read, write, and communicate effectively in English
• Working knowledge of the MICROS point-of-sale system or similar platforms

 LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating procedures, and manuals in English
• Strong verbal and written communication skills to interact effectively with guests, team members, and management
• Capable of conveying information clearly and professionally in high-pressure or fast-paced situations
• Able to understand and respond to guest inquiries, concerns, and feedback with courtesy and accuracy
• Must be able to document incidents, complete reports, and follow written instructions precisely
• Proficiency in communicating policies, procedures, and expectations to team members

 REASONING ABILITY

• Ability to apply common sense and sound judgment to carry out written, oral, or diagrammed instructions
• Strong problem-solving skills in standardized situations involving multiple variables
• Capable of making quick decisions under pressure while maintaining guest satisfaction and safety
• Able to assess situations and respond appropriately to guest needs, operational challenges, or unexpected events
• Demonstrates logical thinking and adaptability in a fast-paced, high-volume environment
• Must be able to prioritize tasks and manage time effectively during peak business hours
• Ability to interpret and follow company policies, procedures, and regulatory guidelines
• Maintains professionalism and discretion when handling sensitive or confidential information

 CERTIFICATES, LICENSES, REGISTRATIONS

• Must qualify for all licensing and permit requirements as mandated by federal, state, and local regulations
• Valid Clark County Health Card required
• Valid Alcohol Awareness Card required

 PHYSICAL DEMANDS

• Regularly required to stand for extended periods and use hands to handle tools, equipment, and objects
• Frequently required to reach with arms, speak clearly, and actively listen in a fast-paced environment
• Visual acuity required, including close vision, color differentiation, and peripheral awareness
• Ability to lift and move:
  • Up to 30 lbs regularly
  • Up to 50 lbs frequently
  • Up to 100 lbs occasionally (with assistance or equipment as needed)
• Must be able to push, pull, bend, twist, stoop, crouch, kneel, and maintain balance in various work environments, including confined or crowded spaces
• May be required to navigate stairs, ramps, and uneven surfaces
• Must be able to perform physical tasks safely and efficiently in a dynamic and guest-facing setting

 WORK ENVIRONMENT

• May be exposed to secondhand tobacco smoke
• Fast-paced, high-energy atmosphere requiring excellent multitasking and communication skills
• Frequent interaction with guests and team members in a dynamic customer service setting
• May involve standing, walking, or moving for extended periods during shifts
• Must be comfortable working in areas with varying noise levels, lighting, and temperature conditions
• Flexibility required to work nights, weekends, holidays, and overtime based on business needs
• Compliance with uniform and grooming standards is required
• Must adhere to all company policies, procedures, and regulatory guidelines
• Reasonable accommodations will be made for individuals with disabilities in accordance with applicable laws

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer