Employee will attend all daily pre-shift meetings to understand daily chef specials, wine pairing, and any other information such as special guest requests and reservation list for evening’s shift. - Employee will, with prescribed questions, ascertain guests’ agenda for the evening, suggestively recommending appetizer, dinner, and wine selections. - Employee will check his/her section for cleanliness, spotless tabletop glass, and silverware. - Employee will use POS system to accurately account for all consumed food and beverage per guest. - Accurately delivers to all guests the items ordered. - Assists other employees in food and beverage delivery - Attends required Quality & Training classes from HR or Training Department. - Anticipates our guests’ needs at all times. - Attends all meeting as scheduled by Outlet Manager. - Provides harmonious working environment while being sensitive to the needs of the employees and the guests. - interacts with employees and guests in professional and consistent manner to solicit feedback on operations and execution of service delivery. - Ensures that outlet is maintained and clean during all periods of operation.
QUALiFiCATiON REQUiREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A combination of experience or training will be considered. EDUCATiONAL REQUiREMENTS: - Sanitation Certified, Certified Bartender, TiPS Training. - 2 years of experience in Hospitality table service in a mid- to high-volume steakhouse or fine dining operation. Previous experience in a fine dining environment and/or Casino food and beverage steakhouse facility preferred. LANGUAGE SKiLLS: - Ability to communicate in a clear and concise manner. MATHEMATiCAL SKiLLS: - Ability to calculate figures, amounts, discounts, and percentages and apply to practical situations. OTHER SKiLLS AND ABiLiTiES: - Ability to apply commonsense understanding to carry out written or oral instructions. - Ability to deal with problems with multiple variables. - Ability to obtain the appropriate work authorization per local, state, federal, and gaming regulations.
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