We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Responsible for promotional and directional sign placement to ensure promotions and special events are well advertised
• Knowledgeable and supportive of all marketing and property initiatives
• Responsible for set up and tear down of all promotion and special event props, décor etc.
• Organizes and executes the regularly scheduled entertainment acts for all performances on property
• Assists in the planning and execution of promotions and special events
• Monitor calendar for promotions at the property following the strategy of the promotions department.
• Manages oversight of all media used to communicate current and upcoming promotional efforts for the guest, team members and regulatory agencies.
• Coordinate and track, as needed, groups responding to special events and promotions
• Engage and greet guests on the casino floor using superior guest service
• Utilize player tracking systems to evaluate guests’ play and make comping decisions in accordance with reinvestment guidelines provided by management. Comps will include but not be limited to food, free play etc.
• Tele-market to Hollywood Gaming guests to incent visitation to the property
• Communicate regularly with Casino Host team to better service high value guests
• Dress in appropriate uniform/attire based upon event/venue, occasionally a costume may be used.
• Assists all marketing departments as needed, including acting as an ambassador to the property and servicing high value guests.

• Must be 21 years of age or older
• Associates degree (A.A.) in marketing, finance or related area; or equivalent combination of education and experience.
• One (1) year of related experience required, preferably in Marketing.
• Excellent verbal, written, and interpersonal skills.
• Technical proficiency and knowledge in MS Office (Word, Excel & Outlook).
• Possess excellent oral and written communication skills; strong client interface and presentation skills preferred.
• Demonstrated ability to drive toward results.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer