Promote stellar customer service

Promptly and appropriately greet guests arriving at the restaurant

Assist in seating guests accordingly using a fair rotation between servers

Verbally interact with guests creating a fun and exciting atmosphere

Provide information to guests as needed such as beverage and food selections available

Properly and promptly assemble food orders and deliver TOGO food to the bar and dine in food to the serving staff. Food should be delivered directly to the table if serving staff is busy assisting other guests.

Assist in the fulfillment of all to-go food orders by bagging order, ensuring order accuracy, and expediting food to guests. *An itemized receipt should accompany all orders. *At times it may be necessary for this position to assist with entering TOGO orders into the Micros system and collecting payment.

Complete tasks to prepare for business including tasks such as stocking dressings, condiments, sauces, rolling and polishing stemware, etc.

Effectively respond to the Supervisor’s requests in all areas of guest interaction and guest concerns

Maintain cleanliness of assigned station: assist with bussing tables, wiping tables and chairs, picking up trash, etc. as needed

Complete tasks for closing such as resetting a station for the next shift and completing *assigned side work

Follow appropriate food handling procedures to ensure safe, quality products

Ensure supplies and products are stocked throughout the shift, as needed; assist with inventory and inventory control

Attend all departmental and company training programs or meetings as directed

Adhere to all company policies and procedures

Adhere to all gaming laws and regulations

Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris, and litter

Meet department uniform, appearance, and grooming requirements

Assist servers with table preparation as needed; remove any dirty dishes, silverware, and napkins.

Team Members may be required to perform duties outside of their normal job description as mutually agreed to by the Union and Company where, in the Company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest service
*Side work to be assigned to each individual positi

QUALIFICATIONS
-To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with abilities to perform essential functions.
-Preferred high school diploma or general education degree (GED); or up to three months related experience and/or training; or equivalent combination of education and experience.
-Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
-Ability to add and subtract two-digit numbers and to multiply and divide with 10s and 100s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
-Must be able to qualify for licenses and permits required by federal, state, and local regulations.
-The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms and talk or hear. The employee is regularly required to squat and bend and occasionally required to taste or smell. The employee must occasionally lift and/or move 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
-The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations