• To protect the assets of Cactus Pete’s Casinos and Hotels.  

• Direct the day-to-day operation of an assigned shift and team members. 

• Supervise and direct assigned shift operations and ensure activities and job duties are being performed. 

• Knowledge of all departmental policies and procedures, internal controls and all parts of the Nevada Gaming Commission (NGC) Controls.  Reports any deviations to the director. 

• Coordinate team member schedules, breaks and PTO to ensure staffing complies with NGC regulations. 

• Advises agent’s performance, activities and development to the Manager. 

• Keeps Manager informed of all pertinent information regarding the Surveillance Department. 

• Provides assigned shift on the job training and conducts training classes as required. 

• Performs all duties required of Surveillance Agents. 

Must be at least 21 years of age. 

• High school diploma or equivalent required. 

• One (1) year experience in the gaming industry preferred. 

• Knowledgeable of all table games dealing procedures. 

• Working knowledge of video equipment and ability to operate the equipment. 

• Strong problem solving skills. 

• Professional and investigative attitude. 

• Excellent verbal and written business communication skills and strong time management skills. 

• Must have good organization skills. 

• Ability to work effectively with independence and as part of a team. 

• Must be able to work flexible hours including evenings, weekends, holidays. 

• Ability to maintain visual focus on various monitors for extended periods. 

• Must possess basic computer knowledge (including Microsoft Office).