Position is open until filled
Ameristar Casino Resort Spa offers Team Members:
Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)
- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
- Discounted Casino bus tickets
- Discounted RTD EcoPass
- Hot meal served by the Leadership Team once a month
- 20% discount for Starbucks, Ara Spa, and all food outlets
- 100% Colorado Gaming License reimbursement after 90 days of employment
- Hotel discounts available at all 43 PENN properties, plus discounts on goods and services
- Education reimbursement program and Annual Scholarship Program
- Career development opportunities
Responsibilities include:
- Responsible for providing guidance and daily supervision to staff in Fireside Kitchen. Supports and administers operational goals and monitors achievements of performance and profit objectives.
- Leads the kitchen during service across all dayparts, breakfast, all-day, and late night, running expo and holding station standards through close, including overnight and late-night shifts.
- Adheres to scheduling for Fireside Kitchen and coordinates with manager regarding any concerns, with attention to guest satisfaction. Must be able to do scheduling.
- Produces menu items as listed for Fireside Kitchen; follows all prep lists and ensures the kitchen is stocked and ready for service.
- Maintains working mastery of every Fireside station. Must be able to work at every station, train employees for every station, and work as a kitchen employee in the absence of a regular kitchen employee.
- Provides operational support to Banquets, Sportsbook, and other Food & Beverage culinary operations as needed to meet business demands, staffing requirements, and guest service expectations. Maintains company standards and works collaboratively across departments to support efficient kitchen operations.
- Helps control all food specifications for Fireside Kitchen: taste, appearance, presentation, portion control, and quality.
- Upholds recipe and spec standardization for Fireside Kitchen and ensures allergen information for every menu item is accurate and followed at the station level. Responsible for updating and maintaining Fireside Kitchen recipes and the restaurant’s electronic cookbook.
- Models and enforces food safety and sanitation standards: temperature monitoring and logs at least every two hours during service, cooling documentation and labeling, and immediate corrective action when standards slip. Ensure employee safety and sanitation procedures.
- Orders food and beverage supplies needed for Fireside Kitchen. Places and verifies vendor orders against pars and delivery schedules, using the company’s ordering system (Coupa), so the kitchen is never short product for service. Must be able to use Coupa for ordering.
- Assists with the development of Fireside Kitchen menus and creates new food items for Fireside Kitchen.
- Responsible for supporting compliance to departmental budgets. Maintains a budgeted food cost and labor cost, and assists with maintaining cost control methods and procedures by monitoring consistent pars and inventory.
- Gives direction and develops Fireside Kitchen supervisors. Oversees training of all Fireside Kitchen employees; trains and coaches culinary team members and documents coaching conversations with team member acknowledgement.
- Interviews and hires quality Fireside Kitchen employees. Evaluates job performance, administers annual reviews of Fireside Kitchen employees, and administers corrective counseling actions regarding Fireside Kitchen employees.
- Completes assigned field audits (myField) under their own login and ensures assigned team audits are completed accurately.
- Must display proper communication between all chefs and cooks regarding completion of all tasks. Executes and shares all Food and Beverage Dept. Policies and Procedures, and assures that all Fireside Kitchen employees follow proper dress codes.
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise, and ensures that all Team Members are knowledgeable of and adhere to all ACBH and Ameristar Casinos, Inc. Service Standards.
- Assists with maintaining established quality assurance procedures to ensure acceptable health department and customer service standards.
- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.
- Maintains strict confidentiality in all departmental and company matters.
- Always conducts themselves in a professional manner by following the policies and procedures of Ameristar Casinos, Inc.
Cross-Department Operational Support
Employees may be assigned to assist with Banquets, Sportsbook, and Fireside Kitchen operations as needed to support business demands, staffing requirements, and operational efficiency. Since these departments share kitchen facilities and resources, flexibility and teamwork are essential. Employees are expected to perform assigned duties, maintain company standards, and provide support across departments as directed by management.