Server (Shobu by Kengo)

Job ID
Hollywood Casino at Toledo
Regular Part-Time
Food & Beverage


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We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 


Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!


  • Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner
  • Responsible for complete set-up, stocking and service of assigned area; sets, cleans, and resets tables
  • Removing dirty dishes, glassware, flatware, and soiled linens from tables and countertops, transports to dish area
  • Monitoring and replenishing of all stock items in assigned area in a neat, accurate and timely fashion
  • Refilling water glasses, coffee cups, butter/condiments, bread, and carrying order to tables as needed
  • Making coffee or tea as needed
  • Ensuring assigned work area is neat, clean and sanitized throughout shift by wiping tables, counter areas, beverage stations, sinks, and sweeping and mopping floors as required to maintain a clean and safe work station
  • Partnering with culinary team and server to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction 
  • Maintaining all equipment in proper fashion (coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators
  • Accountable for meeting or exceeding all State and company sanitation requirements (ServSafe)
  • Adhering to regulatory, safety, departmental and company policies
  • Supporting safety and accident prevention programs (non slip footwear, proper lifting)
  • Presenting oneself as a credit to Company and encourages others to do the same 
  • Performing all other related and compatible duties as assigned


  • High school diploma or equivalent
  • Must be 21 years of age
  • Six months experience in food service preferred
  • Knowledgeable of food and alcoholic beverages
  • Must possess excellent interpersonal skills
  • Good oral and written communication skills, must be fluent and literate in English
  • Ability to respond calmly and make rational decisions in stressful situations with co-workers and guests in a fast-paced environment
  • Able to stand and walk for entire shift
  • Must be able to lift trays of food above shoulder level for a distance of up to fifty yards
  • Tolerate areas of cold and high temperature in excess of 115 degrees
  • Must be able to listen and respond to visual and aural cues
  • Must be able to tolerate areas containing high noise levels and bright lights
  • Successful or better performance against Performance Appraisal Standards
  • Teamwork – ability to work collaboratively within the outlet for effective day to day operations
  • Compliance with all regulatory, governmental, and safety requirements
  • Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment
  • Knowledge of and compliance with department, property and company policies and procedures
  • Maintain health department standards and regulations – inspection scores should be at or above standards.  Cleanliness of restaurant
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces


We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.


Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 


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Equal Opportunity Employer


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