PENN Entertainment, Inc.

Server (Shobu by Kengo)

Job ID
Hollywood Casino at Toledo
Regular Part-Time
Food & Beverage



Don’t just work. Work Happy.


A career in gaming? At Hollywood Casino Toledo, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner
  • Responsible for complete set-up, stocking and service of assigned area; sets, cleans, and resets tables
  • Removing dirty dishes, glassware, flatware, and soiled linens from tables and countertops, transports to dish area
  • Monitoring and replenishing of all stock items in assigned area in a neat, accurate and timely fashion
  • Refilling water glasses, coffee cups, butter/condiments, bread, and carrying order to tables as needed
  • Making coffee or tea as needed
  • Ensuring assigned work area is neat, clean and sanitized throughout shift by wiping tables, counter areas, beverage stations, sinks, and sweeping and mopping floors as required to maintain a clean and safe work station
  • Partnering with culinary team and server to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction 
  • Maintaining all equipment in proper fashion (coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators
  • Accountable for meeting or exceeding all State and company sanitation requirements (ServSafe)
  • Adhering to regulatory, safety, departmental and company policies
  • Supporting safety and accident prevention programs (non slip footwear, proper lifting)
  • Presenting oneself as a credit to Company and encourages others to do the same 
  • Performing all other related and compatible duties as assigned


  • High school diploma or equivalent
  • Must be 21 years of age
  • Six months experience in food service preferred
  • Knowledgeable of food and alcoholic beverages
  • Must possess excellent interpersonal skills
  • Good oral and written communication skills, must be fluent and literate in English
  • Ability to respond calmly and make rational decisions in stressful situations with co-workers and guests in a fast-paced environment
  • Able to stand and walk for entire shift
  • Must be able to lift trays of food above shoulder level for a distance of up to fifty yards
  • Tolerate areas of cold and high temperature in excess of 115 degrees
  • Must be able to listen and respond to visual and aural cues
  • Must be able to tolerate areas containing high noise levels and bright lights
  • Successful or better performance against Performance Appraisal Standards
  • Teamwork – ability to work collaboratively within the outlet for effective day to day operations
  • Compliance with all regulatory, governmental, and safety requirements
  • Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment
  • Knowledge of and compliance with department, property and company policies and procedures
  • Maintain health department standards and regulations – inspection scores should be at or above standards.  Cleanliness of restaurant
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer



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