Click column header to sort
The Public Area Attendant is responsible for the upkeep and general cleanliness of all public areas in the hotel including, lobbies, restaurants, bar and lounge, elevators and all public restrooms. Essential Functions - Maintain cleanliness of all lobby areas including floors and carpets, interior windows, mirrors, picture frames, counter tops and furnishings according to approved standard - Maintain cleanliness of the outside driveway area and exterior of the building and keep it clear of trash, cigarette butts, debris, as well as window sills and fingerprints on outside ledges and windows - Maintain cleanliness of all guest elevators, floors, carpets and all metal surfaces according to demonstrated standard - Maintain cleanliness of the business center area, fitness center and the...
- Performs general cleaning duties in public areas of the Casino Facility. Areas may also include Casino gaming floor, banquet rooms, restrooms, restaurants, retail shops, museum, elevators, escalators and back-of-house employee locations (e.g. locker rooms, administrative offices etc.).- Responsible for carpet cleaning in halls & corridors, unobstructed and obstructed space by cleaning edges, spot cleaning and shampooing with specialized equipments, as directed. - Cleans hard floor surfaces in halls & corridors, unobstructed and obstructed spaces by dust mopping, wet mop & rinse, using equipment as directed.- Performs dusting and polishing duties on slot machines, art works, pictures, walls, columns, stair wells, baseboards, waste cans, furniture and fixtures to the highest...
- Establishes a pleasant rapport with internal and external guests.- Responsible for knowledge of and strict adherence to PLCB and RG standards.- Responsible for thorough knowledge of alcoholic and non-alcoholic beverages and their proper preparation, and ongoing knowledge of new drink trends.- Responsible for mixing and serving beverages directly to bar patrons as well as in a service station capacity to beverage/food servers as venue requires.- Accurate and efficiently uses POS system.- Tracks usage and inventory and orders stock to maintain established pars.- Maintains awareness of guest alcohol intake following RAMP guidelines.- Keeps work area neat and clean in accordance with all PA Department of Health standards.- Restocks station for start of next shift at end of...
- Establishes a pleasant rapport with internal and external guests.- Responsible for knowledge of and strict adherence to PLCB and RG standards.- Responsible for thorough knowledge of alcoholic and non-alcoholic beverages and their proper preparation, and ongoing knowledge of new drink trends.- Responsible for mixing and serving beverages directly to bar patrons as well as in a service station capacity to beverage/food servers as venue requires.- Accurate and efficiently uses POS system.- Tracks usage and inventory and orders stock to maintain established pars.- Maintains awareness of guest alcohol intake following RAMP guidelines.- Keeps work area neat and clean in accordance with all PA Department of Health standards.- Restocks station for start of next shift at end of...
- Responsible for assisting with the maintenance and care of the track surface for racing and training purposes. - Assists with maintaining the safety lane for racing and training purposes. - Assists with preserving the paddock hills from ruts and wash outs. - Assists with removal snow in a timely manner. - Drives vehicles including, but not limited to trucks, graders, tractors, water truck, skid steer, and front-end loader. - Ensures horse ambulance is ready and functioning for daily racing. - Performs all other related and compatible duties as assigned.
SUMMARYMaintains records of horsemen accounts and purse funds and facilitates all transactions related to samein order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals. - Maintain records of all financial transactions for owners and jockey accounts. - Accept all check requests; print and distribute all checks. - Complete Jockey payroll; print and distribute all checks. - Enter race results for each race including jockey or owner changes, scratches, double jockey mounts, PA bonus money for jockeys, and claims. - Record and update all accounts nightly. - Handle end of month reports including photographer, Teleview, Pa. Breeders, Jockey Guild, special requested statements, and all account summaries; issue checks if required.
- Must assist with all the morning work in the Racing Secretaries' Office. This work includes; rider changes, producing the next day's program, getting entries filled and getting the overnight completed for the following race day.- Must act, at times, as Placing Judge. These duties include gathering all scratch information and changes and coordinating that data into the information system which produces the official track program and proof read all data entry.- During the race help keep patrons informed of the top four horses by posting numbers on the tote board and TV screens throughout the race until the horses are near the wire at which time the boards are cleared. As the horses cross the finish line the judges mark the order in which they have viewed. Verify the order of finish...
- The Racing Valet is responsible for ensuring that the Jockeys, Jockey equipment, and attire are prepared and secured for each race in a timely and efficient manner. - Ensure that horses are saddled properly. - Prepare jockey equipment prior to each race. - Ensure that jockey is properly attired for each race. - Assist jockey in unsaddling of horses. - Provide professional representation at internal and external meetings and events. - Demonstrate abilities to meet performance expectations with Communications, initiative/Problem Solving, Guest Service/interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics. - Ensure interactions with internal and external guests follow the guidelines of the customer service program. - Adhere to all...
- Maintains requisition files to ensure receipts are accurately recorded.- Verifies vendor invoices for accuracy. Notes and reconciles all discrepancies.- Records damaged products and notifies the proper department of the corrective action required.- Coordinates deliveries and stocking of receipts with Manager. Labels all receipts for delivery and ensures signed delivery copies are returned to warehouse.- Inspects good and informs Manager of any problems.- Processes all incoming and outgoing United Parcel Service, USPS, and Fed Ex items.- Checking in, stocking and delivering Food & Beverage goods.- Places liquors, fruits, glassware, linen, silverware, paper supplies and sundries in their designated places following established storage guidelines and safety procedures in the...
SUMMARYThis position will be responsible for preparing, displaying, selling and serving food products at all Quick Service F&B venues. This is a non-supervisory position. ESSENTIAL DUTIES AND RESPONSIBILITIES - Provide stellar customer service to internal and external customers including participation in and promotion of customer service programs to continuously improve customer service.- Prepare, display, sell and serve food products to customers.- Washes, peels, cuts and shreds vegetables and fruits to prepare them for use.- Operates all necessary kitchen equipment in the outlet, in a safe and responsible manner- Supports safety and accident prevention programs (nonslip footwear, knife handling, and proper lifting). - Follow appropriate food handling procedures to...
SUMMARY The Food & Beverage Outlet Assistant Manager is responsible for supporting the daily operations of an assigned restaurant, lounge, bar, or other food & beverage outlet. This role assists the Outlet Manager in supervising staff, ensuring excellent guest service, maintaining operational standards, and achieving financial goals. The Assistant Manager leads by example, fosters teamwork, and ensures a seamless dining experience that aligns with the property’s brand and service standards. - Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules,...
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.- Reviews requisitions.- Confers with vendors to obtain product or service information such as price, availability, and delivery schedule.- Selects products for purchase by testing, observing, or examining items.- Estimates values according to knowledge of market price.- Determines method of procurement such as direct purchase or bid.- Prepares purchase orders or bid requests.- Reviews bid proposals and negotiates contracts within budgetary limitations and scope of authority.- Maintains procurement records such as items or services purchased, costs, delivery, product quality or...
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: Provide oversight to team members and guest services during various department events. Provide excellent guest issues resolution service. Ability to address, handle and resolve basic guest complaints and concerns in a professional manner. Communicate effectively and professionally with team members and guests. Ability to stand for the duration of the shift. Use computer to input information and reports. Assist with set-up, turn-over and tear-down of event venues. Lift up to 40 pounds continuously. Coach and train team members – hands-on training and coaching. Provide documentation to management regarding team member progress and other issues. Work as a rep when/if needed and...
The Reservation agent is responsible for booking guest reservations requests to secure rooms in a prompt, courteous manner and in addition will direct incoming guest room calls and inquiries in a timely manner. Essential Functions - Answer all in-coming reservation calls with efficiency and professionalism. - Take reservations and accurately inputting into the computer system. - Answer inquiries of room rates, outlets, room locations/directions, & promotions. - May input data into our CMP System. - interact with staff from Rooms Division/Front Office on bookings. - Handle all guest special requests in a professional manner. - Activate manual system in the event of system downtime. - Maintain accurate records and reports. - Address all guest service needs and resolve any...
Job Summary:Provide direct and general supervision to restaurant staff to ensure the effective and efficient operation of assigned restaurant functions. Deliver exceptional internal and external guest service in alignment with the Cactus Petes service standards. Key Responsibilities:Guest Service Excellence- Deliver guest service with a friendly, approachable, and courteous demeanor.- Actively seek opportunities to assist guests and team members.- Respond sincerely and knowledgeably to guest and team member inquiries and needs.Team Leadership & Development- Staff, schedule, evaluate, train, and develop restaurant team members.- Monitor and coach team performance to ensure service standards are met or exceeded.- Maintain appropriate staffing levels based on business...
- Provide direct and general supervision to restaurant staff in order to ensure effective and efficient operation of assigned restaurant operations. - Deliver internal and external guest service the Cactus Petes way. Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions. - Staff, schedule, evaluate, train, develop and monitor team members. - Understand department objectives, standards, guidelines and budget to achieve effective supervision of department; adjust daily schedule...
Full-Time and Part-Time AvailableAs a Restaurant Bartender you will,Shift: Varies between 2pm- 10pm | Pay: $8.50 per hour plus tips (Tip Avg. $150 per shift)- Adheres to all departmental and property policies and procedures regarding guest service standards.- Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations.- Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses, and accessories necessary. - Maintains integrity of all financial controls and responsibilities.- Provides fast, friendly, professional, and responsive customer service to guests.- Maintains cleanliness of designated area.- Ices and fills all non-alcoholic drinks for servers.- Provides work direction to assigned...
SUMMARYThe Sorella by Giada Restaurant General Manager is responsible for the overall leadership, business performance, and guest experience at the Celebrity Restaurant. This individual ensures the highest standards of hospitality, food & beverage quality, and service excellence. The Restaurant GM will lead, inspire, and develop a high-performing team while driving profitability and aligning operations with brand standards. The following and other duties may be assigned as necessary:- Oversee daily restaurant operations, ensuring seamless front-of-house and back-of-house collaboration.- Maintain consistent execution of service standards that reflect the celebrity brand image and guest expectations.- Monitor food quality, presentation, and overall dining experience to...
What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Fine Dining Host you will,Shift: Thursday to Sunday 4:30pm- 9:30pm or Wednesday to Saturday 4:45PM- 9:15PM| Pay: $15 per hour- Greet and seat guests at tables according to guest preference and table availability.- Provide guests with menus, inform guests of restaurant specials, and feature items.- Assist food servers and food runners in table maintenance and clean when necessary.
The Host/Hostess is responsible for seating guests in a prompt, friendly, and efficient manner as well as ensuring equal distribution of guests among the lounge servers. Essential Functions - Greet and seat all restaurant guests - Answer phones and direct call appropriately - Ensure guests in each area are being properly attended - Assist the guests in any way possible and direct guests to tables - Handle initial complaint and inform manager on duty - Ensure a safe environment for fellow Team Members and Guests - Remain up-to-date on casino events and hours of operation - Utilize proper procedures and documentation for transactions - Attend meetings as scheduled - Other job related duties as assigned
