Job Listings

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: · Responsible for maintaining knowledge of and enforcement of all gaming laws and regulations that apply to the functions and duties of the Security Department.· Maintains a security booth and completes records using shift activity log according to established guidelines.· Safeguards the assets of property, its guests, team members, and provides a safe environment for guests and team members.· Performs chip and credit transactions, money and marker transfers, and verifies amounts by signature, in accordance with established guidelines and Mississippi Gaming Commission regulations.· Responds to all emergencies according to established guidelines. Radios for backup and notifies a...

Major Job Duties: Duties include, but are not limited to the following:- Maintain vigilance at assigned posts for all activities.- Maintain routine patrols throughout the premises while on watch for criminal activities and any general non-compliance to company rules and policies.- Attempt to provide safe, secure transportation of house monies between one point to another.- Provide visual surveillance of all areas in an attempt to detect fire and safety hazards which might compromise the well being of life and property.- Keep alert for undesirables, juveniles (persons under the age of 21 years in the casino), slot cheats, purse thieves,  and other persons who are disruptive to the establishment.- Provide all escorts and act as a runner for gaming requests such as pit fills.-...

- Administers First Aid treatment to sick or injured persons as well as working as member of the Security department in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.- Perform and complete all duties necessary to comply with Pennsylvania Gaming Control Board mandated requirements, which include but are not limited to, gaming-related drops, card and dice reconciliation, inspection, cancellation, and destruction, reissuance of poker cards, and transport of locked chip carriers and documents to and from the Chip Bank.- Respond to instructions from Security Podium or Fire Command regarding medical emergencies.- Monitor communication equipment to maintain contact with dispatcher.- Remove or assist in removal of victims from...

- Adheres to all departmental and company policies and procedures regarding guest service standards.- Assists sick or injured patrons and team members; performs CPR as necessary.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.- Operates Security...

- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Serve as the on-duty EMT qualified Security Officer to provide emergency medical care such as first aid, AED, and CPR as necessary.- Acting as liaison between EMS, fire and law enforcement agencies responding to requests for assistance;- Provides comfort and reassurance to ill or injured guests, treats and administers first aid- Provide security on assigned casino or landing area:  maintains high visibility, handles problem situations, watches for safety hazards- Patrol of parking lots- Provide security escorts for all monetary transfers, fills, and...

- Provide security in entertainment venues including but not limited to, Boogie Nights by maintaining low visibility, handling problem situations, watching for safety hazards, and providing assistance to medical personnel.- Provide security escorts for monetary transfers.- Oversee patron entry and exiting of venue: provide crowd control, check I.D.s, and check for items not allowed in venue.- Provide assistance to customers: give directions, etc. Provide special assistance to disabled patrons as necessary.- Resolve conflicts between patrons in a quiet decisive manner.- Provide training to new officers and serve as a field training officer as needed.- Write detailed reports as required for incidents involving law violations, regulatory violations and/or violations of company...

- Provides customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest.- As a dealer, must have the ability to deal multiple games as listed above while ensuring game protection in accordance with policy and procedures. Position requires that cast member be able to fill in as a supervisor when needed.- As a Casino Supervisor, has the ability to supervise dealers, protect the integrity of the game at all times, assist guest when needed, enforce procedures related to games. As the supervisor, must be able to accurately complete any and all necessary documentation needed to properly track guests’ play and issue complimentary, within set guidelines- Provides encouragement, sets high expectations, and sets...

- Responsible for dealing and conducting table game play while providing and maintaining an atmosphere of professionalism and integrity within the game. - Responsible for ensuring gaming activity in your assigned table area is being conducted in accordance with all established rules and regulations while maintaining acceptable game pace and security to minimize potential theft. - Provides customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest. - Responsible for directly monitoring casino gaming activity in accordance with all applicable rules and regulations in order to assist in reaching profitability, guest satisfaction, and workforce strength and compliance goals.  - Provides encouragement,...

- Responsible for dealing and conducting table game play while providing and maintaining an atmosphere of professionalism and integrity within the game. - Responsible for ensuring gaming activity in your assigned table area is being conducted in accordance with all established rules and regulations while maintaining acceptable game pace and security to minimize potential theft. - Provides customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest. - Responsible for directly monitoring casino gaming activity in accordance with all applicable rules and regulations in order to assist in reaching profitability, guest satisfaction, and workforce strength and compliance goals.  - Provides encouragement,...

The following and other duties may be assigned as necessary for this hybrid role at Hollywood Casino Lawrenceburg:  - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Prepares and follows audit programs to conduct audits.- Performs detail testing of source documents to ensure compliance with requirements of Internal Control Manuals, Regulatory Rules/Acts and departmental policies and procedures.- Responsible for assisting in the...

- This is a hybrid role. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Prepares and follows audit programs to conduct audits.- Performs detail testing of source documents to ensure compliance with requirements of Internal Control Manuals, Regulatory Rules/Acts and departmental policies and procedures.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to...

SUMMARY The Poker Senior Dealer is a dual-rate position acting as a Dealer or fulfilling the regulatory required duties of a supervisor (assistant pit) and is responsible for dealing and conducting table game/poker play while providing and maintaining an atmosphere of professionalism and integrity within the game. As the Poker Senior Dealer, you will be responsible for ensuring gaming activity in your assigned table area is being conducted in accordance with all established rules and regulations while maintaining acceptable game pace and security to minimize potential theft. As part of your Dealer responsibilities you will be required to provide customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest. This...

- Assists in the preparation (i.e. set-up and break down) of banquet and special event functions.- Accomplishes all assigned services and tasks as directed.- Ensures that uniform is clean and presentable at all times.- Ensures that the work area is clean and safe at all times.- Must be able to stand for a full shift.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.

- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains clean...

- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains clean...

- Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner- Responsible for complete set-up, stocking and service of assigned area; sets, cleans, and resets tables- Removing dirty dishes, glassware, flatware, and soiled linens from tables and countertops, transports to dish area- Monitoring and replenishing of all stock items in assigned area in a neat, accurate and timely fashion- Refilling water glasses, coffee cups, butter/condiments, bread, and carrying order to tables as needed- Making coffee or tea as needed- Ensuring assigned work area is neat, clean and sanitized throughout shift by wiping tables, counter areas, beverage stations, sinks, and sweeping and mopping floors as required to maintain a clean and safe work station-...

- Greets guests and verbally acknowledges each guest promptly.- Serves as an ambassador of an excellent guest dining experience.- Prepares restaurant and tables for service.- Responsible for a certain section(s) and provides superb service following the service standards.- Shows enthusiasm towards guest and products.- Helps follow servers; maintains a team mentality.- Accurate computer input of orders and delivery of food, wine and beverages.- Reconciles checks, thank guests and invites them back.- Clears and resets tables.- Maintains awareness of guest alcohol intake in accordance with RAMP guidelines.- Stocks side stations throughout the shift; Performs opening/closing side work.

- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff- Engages in friendly conversations with guest whenever possible- Provides personalized service and uses guest’s name during all interactions. Greets each guest entering restaurant- Takes food and drink orders, communicates with bartender, assists in the preparation of drinks, and presents drinks to guests- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Operates a cash register/POS System, ringing...

- Greets guests and verbally acknowledges each guest promptly.- Serves as an ambassador of an excellent guest dining experience.- Prepares restaurant and tables for service.- Responsible for a certain section(s) and provides superb service following the service standards.- Shows enthusiasm towards guest and products.- Helps follow servers; maintains a team mentality.- Accurate computer input of orders and delivery of food, wine and beverages.- Reconciles checks, thank guests and invites them back.- Clears and resets tables.- Maintains awareness of guest alcohol intake in accordance with RAMP guidelines.- Stocks side stations throughout the shift; Performs opening/closing side work.