Job Listings

- Acknowledge guests with a warm verbal greeting and eye contact, in accordance with our Red Carpet Customer Service training, present menus, and promptly take order. - Establish rapport with guests providing outstanding customer service and creating a friendly and fun atmosphere in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.   - Act as guide of guest's dining experience/ambassador of good will. - Prepare restaurant and table for service. - Manage assigned section and provide superb service following the service standards. - Show enthusiasm towards guest and product. - Help fellow servers; maintain a team mentality.  - Accurate computer input of orders and delivery of food, wine, and beverages. - Reconcile...

ESSENTIAL DUTIES AND RESPONSIBILITIES- Promptly and accurately take beverage and food orders, transmit orders to Culinary team and serve food items to guests.- Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of POS System, cash bag or bank. - Provide table service to customers according to department standards.- Follow appropriate food handling procedures to ensure safe, quality products.- Maintain cleanliness/appearance of assigned area, stock/restock supplies and complete side duties according to department standards. - Participate as a team member with all servers, bussers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient...

ESSENTIAL DUTIES AND RESPONSIBILITIES- Promptly and accurately take beverage and food orders, transmit orders to Culinary team and serve food items to guests.- Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of POS System, cash bag or bank. - Provide table service to customers according to department standards.- Follow appropriate food handling procedures to ensure safe, quality products.- Maintain cleanliness/appearance of assigned area, stock/restock supplies and complete side duties according to department standards. - Participate as a team member with all servers, bussers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient...

The Service Technician is responsible for providing timely and friendly service to all PSG locations, while repairing all VGT and Coin Operations equipment across their assigned route.  ESSENTIAL RESPONSIBILITIES - This position is responsible for providing a high level of customer service to clients and team members and uphold company standards of customer service- Understand and adhere to all company standards, policies, and procedures - Completes required training and development objectives within the assigned time frame - Projects a positive image of the company at all times - Ability to collaborate and work within a team-oriented environment - Ability to accurately prioritize, organize and complete multiple tasks - Handle Slot Machine malfunctions- Assist Route...

$3,000 Sign-On Bonus available for this position!!! The Service Technician is responsible for providing timely and friendly service to all PSG locations, while repairing all VGT and Coin Operations equipment across their assigned route.  ESSENTIAL RESPONSIBILITIES - This position is responsible for providing a high level of customer service to clients and team members and uphold company standards of customer service- Understand and adhere to all company standards, policies, and procedures - Completes required training and development objectives within the assigned time frame - Projects a positive image of the company at all times - Ability to collaborate and work within a team-oriented environment - Ability to accurately prioritize, organize and complete multiple...

- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff- Engages in friendly conversations with guest whenever possible- Provides personalized service and uses guest’s name during all interactions. Greets each guest entering restaurant- Takes food and drink orders, communicates with bartender, assists in the preparation of drinks, and presents drinks to guests- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Operates a cash register/POS System, ringing...

- Responsibilities:- Supervise staff and manage daily operations during assigned shifts in the Slots department.- Support, administer, and manage operational goals, monitoring performance and profit objectives.- Coordinate scheduling with the manager, addressing any concerns to ensure guest satisfaction.- Assist in the budget process by providing recommendations and supporting compliance with departmental budget initiatives; report budget concerns to the manager.- Promote and demonstrate superior customer service in line with department and company standards and programs; ensure team members adhere to customer service standards and address issues as they arise.- Authorize and verify jackpot payments, when applicable, following established procedures.- Collaborate with the...

 - Directly supervises slot operations and monitors all related services affecting the department on an assigned shift - Promotes guest development - Counsels, guides and coaches personnel in the proper behavior performance of duties - Administers evaluations, performance reviews and merit compensation within established guidelines - Maintains work schedules for assigned personnel - Ensures efficient staffing levels managing hiring, promotion, demotions and termination decisions - Ensures guest recognition and development are primary duties for all personnel - Maintain the highest standard of customer service and integrity in the slot department - Ensure all teams members adhere to department policies, procedures, internal controls and gaming regulations - Ensure all...

Calling all "Customer Service Superstars!" - over the past 12 weeks, this position has averaged an additional $72.50 per hour, in tips/tokes/gratuities!  - Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Exchange currency for guest- Responsible for the monitoring of slot machine activity- Perform routine machine repairs and service, including jackpot and ticket fill process and responding to change lights.- Print replacement and issue new Marquee Rewards cards- Closely monitor customer needs by visibly circulating and interacting with patrons- Must be knowledgeable of all special events and...

Calling all "Customer Service Superstars!" - over the past 12 weeks, this position has averaged an additional $72.50 per hour, in tips/tokes/gratuities!  - Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Exchange currency for guest- Responsible for the monitoring of slot machine activity- Perform routine machine repairs and service, including jackpot and ticket fill process and responding to change lights.- Print replacement and issue new Marquee Rewards cards- Closely monitor customer needs by visibly circulating and interacting with patrons- Must be knowledgeable of all special events and...

- Handles proper preventative maintenance of all slot machines, including cleaning, vacuuming, and other duties as required in accordance with gaming regulations.-  Supports the Slot department in handling secondary duties in the Technical Shop, Warehouse, up to and including filing or machine maintenance.-  When necessary, assist with movements: dismantling, installing, labeling, moving, lifting, lowering, building, and all other actions that are necessary to complete movements of slot machines.-  Notify Slot Tech Leadership when inventory of parts, cleaning supplies and other necessary tools that are required to effectively complete PMs are low.-  Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.), as well as the property’s internal...

SUMMARY: Provide excellent guest service on paying out jackpots and handling minor slot machine malfunctions.  Serve beverages to casino guests in a prompt and friendly manner to ensure their satisfaction by providing excellent service to customers.  Assist casino customers by promoting the Mychoice reward program and its benefits through customer sign-ups.    ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Promote and maintain all steps in the customer service program with each patron and employee you may come in contact with - Handle jackpot requests and transactions. - Replenish slot machine printer paper on all slot products. - Reset machines and repair minor malfunctions. - Count and verify change bank amounts. - Take orders and serve non-alcoholic drinks to customers on the casino floor. -...

- Adheres to established departmental and property policies and procedures regarding guest service standards. - Responsible for the repair, maintenance, and general operating condition of slot machines. - Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance. - Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance. - Utilizes shop machines to fabricate standard or routine parts. - Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either. - Responsible for the machine initial fills. - Assists in jackpot payouts and the verification process. - Responsible for the inspection, installation, and removal of slot machines. -...

SUMMARY: Responsible for the overall repair and maintenance of all slot machines and gaming devices shift in accordance with property policies and procedures.  Responsible for providing efficient service to all slot guests and ensures slot machines are monitored and repaired on a continual basis for full capacity operation. ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Promote and maintain all steps in the customer service program with each patron and employee you may come in contact with. - Perform preventative maintenance: clean, inspect, adjust, and test various machine parts. - Perform floor maintenance: trouble shoot and repair machine malfunction problems as they occur during gaming. - Assist floor supervisors with malfunctions and answer floor calls. - Answer floor calls excluding...

- Adheres to established departmental and property policies and procedures regarding guest service standards. - Responsible for the repair, maintenance, and general operating condition of slot machines. - Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance. - Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance. - Utilizes shop machines to fabricate standard or routine parts. - Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either. - Responsible for the machine initial fills. - Assists in jackpot payouts and the verification process. - Responsible for the inspection, installation, and removal of slot machines. -...

- Responsible for supervising and managing staff in the Slots department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for...

The following and other duties may be assigned as necessary:  - Responsible for providing guidance and daily supervision to staff in the department.  Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.   - Monitor electronic gaming device activities for adherence to established...

Provide amazing guest service. Cleaning and preventive maintenance of slot machines and other equipment as necessary. Assist with troubleshooting, repair, maintenance and monitoring of all electronic gaming devices and equipment. Assist with conversions and moves. Parts running.   Essential Functions   - Provide amazing guest service. - Maintain a positive and professional attitude at all times. - Assist with repairs, rebuilding of games, and hands on training of all gaming devices and related systems. - Conduct preventive maintenance and cleaning of slot machines and other equipment. - Advise and assist Slot Techs and fellow Trainees. - interact with slot Techs regarding day to day operations of all equipment. - Do runs from casino floor to shop and back for parts as necessary. - Ensure...

ESSENTIAL DUTIES AND RESPONSIBILITIES- Ensure regulatory compliance with all aspects of slot machine maintenance i.e.; moves, conversions, and repair. - Ensure functionality of the slot maintenance system.- Interact with Casino Operations personnel and guests while repairing slot machine functions. - Assist with slot layout and installation.- Work on special projects as assigned.- Assist in maintaining adequate stock of parts necessary for repairs.- Perform preventative maintenance: clean, inspect, adjust, and test various machine parts.- Perform floor maintenance: trouble shoot and repair machine malfunctions and system problems as they occur during gaming.- Assist customers with questions and complaints regarding slot machines.- Provide answers and explanations, and...

- Responsible for Slot Performance operation for assigned shift for the company while promoting internal and external guest development  - Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback, and mentors and instructs technicians - Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction   - Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures - Performs technician job responsibilities throughout shift - Presents oneself as a Credit to the Company and encourages others to do the same  - Performs all other related and compatible duties as assigned