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- Responsible for providing guidance and daily supervision to staff in the department on designated shift. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists with oversight of the day-to-day cleaning of the Casino property. - Keeps accurate inventory of supplies and equipment;...
- Responsible for clearing all table and resetting them for new seating in accordance with venue standards - Ensure each table is ready for guests arrival in accordance with venue standards - Responsible for approaching newly seated guests, serving bread, butter, water, etc. in a timely and pleasant manner working with servers to expedite service at all tables - Perform service duties for servers by picking up their orders when ready in the kitchen and delivering them - Monitor tables to assess guests’ needs and anticipate and respond to guest requests when meal had been completed keeping table clear to provide a clean, neat, eating area - Restock and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards -...
- Operate general equipment such as tractors, horse ambulance, and pick up trucks, for the purpose of maintaining Hollywood Casino at Penn National Race Course grounds in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Prepare equipment for use each day and make proper equipment changes according to the weather.- Prepare track, paddock, and barn areas for racing by watering, harrowing, floating, fixing washouts, and placing pipes and cones when and wherever necessary to ensure proper training and racing conditions are met.- Must maintain the speed, when operating equipment, that will ensure the safety of the horses and riders.- Open and close track gates for other tractor drivers.- Check equipment for proper function...
- Responsible for directing the overall operations and staff of the ESPNbet Sports Bar & Restaurant. - Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Ensure that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. - Reports budget concerns / deviations to the VP & General Manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures customer service standards are followed by all...
- Actively procures group and corporate business for the hotel and meeting rooms by any and all means available including but not limited to net working with trade associations, professional organizations, corporations, tour and travel organizations and cold calls. Follows up on all inquiries from internal/external customers needs in both verbal and written forms of communication expediently.- Respond timely to all RFP’s submitted by CVB and local agencies and associations- Conducts tours of the facility and meets with prospective clients- Responsible for coordinating and handling all arrangements for groups functions. - Booking of functions, appropriate menu planning, room set up and tear down and other special needs for the group such as golf outings and transportation.-...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Responsible for deep cleaning guest rooms, hallways, and service areas according to established standards and procedures. - Ensures guest rooms and public areas are clean, organized, and attractive. - Reports any safety issues to the Housekeeping Supervisor or Executive Housekeeper.- Adheres to departmental uniform standards.- Attends all regular departmental meetings as well as other related meetings as scheduled. - Follows established protocol when entering and cleaning guest rooms.- Deep cleans elevators and other areas as assigned. - Maintains a list of rooms/areas that have been deep cleaned. - Reports room status on Room Attendant sheets.- Restocks Housekeeping...
Schedule: Friday - Monday; 8:30pm - 7am - Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and...
- Supervises and coordinates the day to day activities of workers engaged in cleaning and maintaining premises. - Inspects assigned areas in order to provide feedback to management and team members on the cleanliness and maintenance of those areas against standards. - Provides training, coaching, and counseling to Housekeeping team members in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Creates maintenance requests by filling out work orders. - Controls and accounts for all Housekeeping keys as per standards. - Reviews workflow and...
- Responsible for providing guidance and daily supervision to staff in the department on designated shift. - Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists with oversight of the day-to-day cleaning of the Casino property. - Keeps accurate inventory of supplies and...
Position Summary Assist the leadership team in daily administrative duties. Promote and maintain the utmost integrity and the highest caliber customer service to all patrons/team members. Direct the day-to-day actions of public areas and Casino. Essential Functions - Conduct frequent inspections of all public areas and the Casino in order tomaintain a high standard of cleanliness; and complete inspection forms and reports as required - Assist the leadership team in administrative functions up to and including disciplinary actions, team member counseling, training, cross training and development of new supervisors - Assist in the completion of team member evaluations as outlined in Company policy. - Report facility problems and required preventive maintenance -...
Essential Responsibilities:- Assist with creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Assists with conducting a daily inspection of the property to ensure that it is clean, attractive and fully functional. Implements immediate remediation of problems.- Assist with coordinating operational changes to ensure the least amount of internal/external customer disruption.- Responsible for assisting with ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Ensures consistent high quality standards are maintained in areas of responsibility- Management accountability for all EVS Team Members for day-to-day and long...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Cleans slot machines, ash trays, trash cans, restrooms, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas.- Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur.- Cleans up any biohazardous materials according to established guidelines.- Removes trash from trash containers and places into the dumpsters.- Familiar with the proper use of cleaning solutions and equipment.- Replaces toilet tissue and refills paper towel dispensers.- Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates.-...
- Cleaning VLT machines, in between machines, VLT bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas.- Vacuuming carpet, sweeps and mops tile floors, cleans any spills that occur.- Cleaning any bio hazardous materials when it occurs.- Removing trash from the trash container and places into the dumpsters.- Providing exceptional Customer Service to all guests.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification...
- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines. - Removes trash from trash containers and places into the dumpsters. - Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates. - Cleans all escalators and elevators. - Knows where all...
- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines. - Removes trash from trash containers and places into the dumpsters. - Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates. - Cleans all escalators and...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines. - Removes trash from trash containers and places into the dumpsters. - Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance...
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including picking up litter, emptying...
- Service assigned areas daily, including sweeping and mopping, emptying trash, dusting, polishing, and general cleanliness of all public areas in the hotel including, lobbies, restaurants, bar and lounge, elevators and all public restrooms. - Maintain the highest standards to ensure the quality and cleanliness in the Casino/Hotel and other required areas - Assume the responsibility for keeping the assigned area maintained in accordance with policies and procedures - Clean between slot machines, remove papers and glasses, and discard all empty bottles - Empty and clean ashtray - Keep all slot chairs/table games chairs clean in assigned area - Wipe down all slot machines, changes booths and change banks located in assigned area - Remove spots from mirrors, doors and walls...
The EVS (Environmental Services) Manager maintains high standards of cleanliness and assists customers as necessary to ensure their satisfaction. The EVS Manager supervises housekeeping staff in daily operations, providing a clean, sanitary and attractive facility in a cost effective manner.This leader has responsibilities for housekeeping and heavy-duty cleaners on all shifts. This leader oversees the daily operations and performance of employees on shift. Responsibilities include conducting interviews, performance appraisals and discipline action recommendations, addressing employee complaints and resolving problems. - Monitor work assignments for housekeeping staff. - Inspects areas of responsibility to ensure completion of assignments. - Provides on-site training and...