Please Enable Cookies to Continue
Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job.
Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.
The system cannot access your location for 1 of 2 reasons:
- Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
- Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort
-
-
- Cleaning VLT machines, in between machines, VLT bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas - Vacuuming carpet, sweeps and mops tile floors, cleans any spills that occur - Cleaning any bio hazardous materials when it occurs - Removing trash from the trash container and places into the dumpsters - Familiar with the proper use of chemicals and equipment - Responsible for providing exceptional Red Carpet Customer Service to all guests - This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and...
-
-
• Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.• Maintain cleanliness of all areas including picking up litter, emptying wastebaskets, cleaning ashtrays and removal and transport of garbage. • Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.• Clean and service restrooms including replenishing bathroom supplies. • Maintain accuracy of restroom sheets after cleaning• Stock and supply all service...
-
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Strip and wax floors to include base boards. - Shampoo and spot clean carpeted areas. - Normal and deep cleaning of inside/outside of ovens, inside/outside of hoods, flat top, broilers, under and behind coolers, counters and tables, wall, ceiling, and any and all items that come into contact with food and food preparation. - Clean/filter/dump fryers on a set schedule.- Ensure proper storage of equipment, chemicals and restaurant supplies in...
-
- Operating carpet shampooer and buffer- Going up in the scissor lift to clean ceiling fixtures- Recognizing and ensuring appropriate chemicals are used when cleaning and mixing appropriate chemicals- Moving furniture and cleaning of assigned areas- Maintaining and cleaning machines after use- Reporting any problems to Supervisor- Adhering to all company policies and procedures- Mopping, scrubbing, rinsing and polishing hard floors- Moving, rearranging and cleaning furniture- Operating and controlling all mechanical equipment including rotary machines, blowers and back vacuums- Providing exceptional Red Carpet Customer Service to all guests- Cleaning and picking up trash in the parking lots and on all garage levels- Driving the Property’s Gator (vehicle) to collect...
-
- Responsible for providing guidance and daily supervision to staff in the department on designated shift. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists with oversight of the day-to-day cleaning of the casino property. - Keeps accurate inventory of supplies and equipment;...
-
- Act in the absence of and be accoutable to the EVS shift Manager. - Coordinate daily Environmental Services with all others. - Identify and take appropriate/ necessary action to resolve environmental issues/concerns. - Must have computer skills with soe knowledge of computerized time management. - Follow cleancing schedule (daily, weekly, monthly,etc)- Clean assigned areas, furnishing and fixtures according to established Environmental Services procedures and standards.- Inspect furnishings for wear and defects and report ant findings to facilities.- Replenish supplies and report supply and equipment need sto supervisor. - Report Supervisor any change in habits or physical appearance of a team member. - Use resources effectively and efficiently. - Participate in...
-
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Manages all charitable and in-kind donation requests. Evaluates the suitability of organizations that submit requests and determines which to fulfill. Ensures that all choices comply with Company goals, values and ethics.- Responsible for charitable donation and community events budgets. Serves as the point-of-contact for all community relations matters and works directly with community/event leaders.- Investigates and resolves matters of significance on behalf of executive management and represents the Company in handling complaints, arbitrating disputes or resolving grievances.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in...
-
- Resolves ViP guest opportunities, conflicts, and complaints on behalf of the company in a fair and equitable manner.- Develops relationships with ViP players to grow ViP player base and increase company revenues by assuring customer retention and repeat business.- Attracts and manages ViP customers through weekly telemarketing and in-person contact on the casino floor. Exercises discretion to provide ViP guests with hospitality arrangements, including rooms, food, and beverages; assists with special requests.- Devotes significant time to being visible and available on the casino floor in order to meet and greet ViP guests during individual visits, as well as during special events.- Highly knowledgeable of Credit procedures, if applicable. Encourages the use of Credit and may...
-
- Assists in resolving guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner- Develops relationship with VIP players to grow VIP player base and increase Company revenues by assuring customer retention and repeat business.- Attracts and manages VIP customers through weekly telemarketing and in person contact on the casino floor. Exercises discretion to provide VIP guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests.- Devotes significant time being visible and available on the casino floor in order to meet and greet VIP guests during individual visits as well during special events.- Highly knowledgeable of credit procedures, if applicable. Encourages the use of credit and may...
-
- Assists in resolving guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner.- Develops relationships with VIP players to grow the VIP player base and increase Company revenues by assuring customer retention and repeat business.- Attracts and manages VIP customers through weekly telemarketing and in person contact on the casino floor. Exercises discretion to provide VIP guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests.- Devotes significant time being visible and available on the casino floor in order to meet and greet VIP guests during individual visits as well during special events.- Highly knowledgeable of credit procedures, if applicable. Encourages the use of credit and...
-
- Achieve desired results through established methods, procedures and guidelines to maintain desired standards, and high-quality service. Monitor results through inspection, evaluation and analysis. Makes changes if necessary, to achieve end result.- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Develops and produces menu items as listed in each restaurant. Follows all prep lists and ensure kitchens are stocked and ready for service.- May be responsible for assisting in the budget...
-
Essential Responsibilities:- Achieve desired results through established methods, procedures and guidelines to maintain desired standards, and high quality service. Monitor results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result.- Maintains food costs and labor percentiles.- Maintains consistent food quality for all F&B outlets.- Responsible for the development and implementation of menus for all food outlets.- Assists Director/VP with the implementation and updating of the Food and Beverage Inventory Control System.- Responsible for the oversight of F&B Back of House leadership staff. - Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Create effective and...
-
The following and other duties may be assigned as necessary: - Achieve desired results through established methods, procedures and guidelines to maintain desired standards, and high quality service.- Monitor results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result.- Maintains food costs and labor percentiles.- Maintains consistent food quality for all F&B outlets.- Responsible for the development and implementation of menus for all food outlets.- Assists Director/VP with the implementation and updating of the Food and Beverage inventory Control System.- Responsible for the oversight of F&B Back of House leadership staff.- Develops, implements and manages operational goals and monitors achievements of performance and profit...
-
- This incumbent position is responsible for developing an environment that creates excitement for guests and employees, promoting and retaining a skilled work force. - This incumbent is also responsible for managing Kitchen Stewarding operations ensuring restaurants are supplied with clean dishes and silverware according to business needs. - Responsible for actively building and retaininga high level of internal and external customer relations and acts as a mentor to employees to provide superior customer service. - Hires, trains, motivates, evaluates, and manages staff to ensure proper staffing and those employees receive adequate guidance and resources to perform job responsibilities according to established objectives. - Establishes and maintains department objectives,...
-
Experienced Blackjack, Roulette, Mini Bac Dealer*$5,000.00 Sign-on Bonus! SUMMARYThe dealer is in charge of running the games played by our guests. For card games, they deal the cards used, take bets from players, and monitor suspicious behavior to prevent cheating. During gameplay, the dealer also manages the betting pot and pays out winnings after each hand. The ideal candidate for this position is someone who has previous dealer experience. ESSENTIAL RESPONSIBILITIES - Use of gaming equipment- Providing game security- Money handling- Wager positioning- Verbalizing game- Assists guests in learning games
-
Experienced Dealer - Blackjack, Roulette, Mini Bac*$6,000.00 Sign-on BonusSUMMARYThe dealer is in charge of running the games played by our guests. For card games, they deal the cards used, take bets from players, and monitor suspicious behavior to prevent cheating. During gameplay, the dealer also manages the betting pot and pays out winnings after each hand. The ideal candidate for this position is someone who has previous dealer experience. ESSENTIAL RESPONSIBILITIES- Use of gaming equipment- Providing game security- Money handling- Wager positioning- Verbalizing game- Assists guests in learning games
-
- Provides accurate and efficient dealing at assigned table game. - Follows game procedures when dealing Blackjack, Craps, Roulette, and any other form or variation of table games.- Provides prompt, courteous, and accurate dealing at assigned table(s). - Adheres to all company and departmental policies and procedures and state regulations as it relates to this position. - Performs accurate chip and cash transactions. - Receives wagers from customers and pays the appropriate game outcomes. - Maintains game security and protects company assets at all times. - Assists customers in understanding the rules and ensures adherence to established policies and procedures.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with...
-
- Responsible for the accuracy and professional, proficient manner in dealing a specific table game according to property policies and procedures and in compliance with Gaming regulation - Provides notification to the Box person or Floor Supervisor, where applicable, when decisions pertaining to the game are required - Exchanges currency for gaming chips and pay or collect bets according to house rules in an accurate manner. - Advises Floor Supervisor or Manager of any disputes or arguments that may arise during the game among players/dealer. - Responsible for analyzing customer play for cheating scams and suspicious variations in play. - Ensure the safety and security of guests and employees. - Paying wins.- Supports and maintain courtesy guidelines at all times. -...