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- Service assigned areas daily, including sweeping and mopping, emptying trash, dusting, polishing, and general cleanliness of all public areas in the hotel including, lobbies, restaurants, bar and lounge, elevators and all public restrooms. - Maintain the highest standards to ensure the quality and cleanliness in the Casino/Hotel and other required areas - Assume the responsibility for keeping the assigned area maintained in accordance with policies and procedures - Clean between slot machines, remove papers and glasses, and discard all empty bottles - Empty and clean ashtray - Keep all slot chairs/table games chairs clean in assigned area - Wipe down all slot machines, changes booths and change banks located in assigned area - Remove spots from mirrors, doors and walls...
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- Service assigned areas daily, including sweeping and mopping, emptying trash, dusting, polishing, and general cleanliness of all public areas in the hotel including, lobbies, restaurants, bar and lounge, elevators and all public restrooms. - Maintain the highest standards to ensure the quality and cleanliness in the Casino/Hotel and other required areas - Assume the responsibility for keeping the assigned area maintained in accordance with policies and procedures - Clean between slot machines, remove papers and glasses, and discard all empty bottles - Empty and clean ashtray - Keep all slot chairs/table games chairs clean in assigned area - Wipe down all slot machines, changes booths and change banks located in assigned area - Remove spots from mirrors, doors and walls...
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- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. - The requirements listed below are representative of the knowledge, skill, and/or ability required. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Must be at least 21 years of age. - This position works with several types of chemicals; proper precautions are taken. - This position occasionally works outside and is subject to all weather conditions. - Ability to move around work area effectively and efficiently. - Ability to inspect and clean areas of responsibility. - Must be able to balance, climb and crawl as position is at times required to use ladders, as well as clean ground level...
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- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including picking up litter, emptying wastebaskets, cleaning ashtrays and removal and transport of garbage.- Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.- Clean and...
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- Cleaning slot machines, in between machines, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas - Vacuuming carpet, sweeps and mops tile floors, cleans any spills that occur- Cleaning any biohazardous materials when it occurs - Removing trash from the trash container and places into the dumpsters- Familiar with the proper use of chemicals and equipment- Other duties as assigned by Leadership- Responsible for providing exceptional Red Carpet Customer Service to all guests
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- This position qualifies for a $500 Sign-On Bonus. This bonus is not valid for any former Cactus Petes team members or current team members.- Displays a solid understanding of all cleaning equipment and use of related cleaning chemicals. - Walk the entire casino and building complex public areas cleaning anddemonstrating procedures. - Clean lobbies, public and employee restrooms, offices, meeting rooms, food/beverage outlets and all back of house areas. Submit written inspections to appropriate management. - Follow through on all projects completed and/or scheduled. - Know cleaning supplies available and how to use them properly. - Have working knowledge of equipment and be able to demonstrate its proper operation to others. - Follow company and departmental policies and...
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- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Perform cleaning duties in all areas of the facility including Smoking and Non-Smoking areas, not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including picking up...
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- Cleaning VLT machines, in between machines, VLT bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas - Vacuuming carpet, sweeps and mops tile floors, cleans any spills that occur - Cleaning any bio hazardous materials when it occurs - Removing trash from the trash container and places into the dumpsters - Familiar with the proper use of chemicals and equipment - Responsible for providing exceptional Red Carpet Customer Service to all guests - This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and...
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- Operating carpet shampooer and buffer.- Going up in the high lift to clean ceiling fixtures.- Recognizing and ensuring appropriate chemicals are used when cleaning and mixing appropriate chemicals.- Moving furniture and cleaning of assigned areas.- Maintaining and cleaning machines after use.- Reporting any problems to Supervisor.- Adhering to all company policies and procedures.- Mopping, scrubbing, rinsing and polishing hard floors.- Moving, rearranging and cleaning furniture.- Operating and controlling all mechanical equipment including rotary machines, blowers and backpack vacuums.- Providing exceptional Customer Service to all guests.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable...
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• Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.• Maintain cleanliness of all areas including picking up litter, emptying wastebaskets, cleaning ashtrays and removal and transport of garbage. • Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.• Clean and service restrooms including replenishing bathroom supplies. • Maintain accuracy of restroom sheets after cleaning• Stock and supply all service...
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- Operating carpet shampooer and buffer- Going up in the scissor lift to clean ceiling fixtures- Recognizing and ensuring appropriate chemicals are used when cleaning and mixing appropriate chemicals- Moving furniture and cleaning of assigned areas- Maintaining and cleaning machines after use- Reporting any problems to Supervisor- Adhering to all company policies and procedures- Mopping, scrubbing, rinsing and polishing hard floors- Moving, rearranging and cleaning furniture- Operating and controlling all mechanical equipment including rotary machines, blowers and back vacuums- Providing exceptional Red Carpet Customer Service to all guests- Cleaning and picking up trash in the parking lots and on all garage levels- Driving the Property’s Gator (vehicle) to collect...
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- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Strip and wax floors to include base boards. - Shampoo and spot clean carpeted areas. - Normal and deep cleaning of inside/outside of ovens, inside/outside of hoods, flat top, broilers, under and behind coolers, counters and tables, wall, ceiling, and any and all items that come into contact with food and food preparation. - Clean/filter/dump fryers on a set schedule.- Ensure proper storage of equipment, chemicals and restaurant supplies in...
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- Responsible for providing guidance and daily supervision to staff in the department on designated shift. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists with oversight of the day-to-day cleaning of the casino property. - Keeps accurate inventory of supplies and equipment;...
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This position is responsible for the outside/grounds cleanliness and/or heavy duty cleaning inside casino. inside casino duties include marble and hardwood floor cleaning, high dusting of ledges, general cleaning of restrooms, and carpet shampooing. Outside duties consist of upkeep of all areas around the Greektown Casino-Hotel property. Essential Functions - Maintain the highest standards to ensure the quality and the cleanliness in the casino and other required areas - Keep marble and hardwood floors polished and cleaned - Shampoo assigned carpeted areas as assigned - Utilization of specialty equipment to dust high areas - Able to operate lift for high dusting - Deep cleaning of restrooms as assigned - Maintain cleanliness of Greektown Casino-Hotel parking structure - Maintain all...
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- Develop and maintain business relationships through E-mail, telemarketing, direct contact, and enhanced guest service. - Utilize Sales Force (CMS) tracking for all player contacts, profile preferences, and tasks. Complete all Sales Force task requirements in a timely manner. Review all monthly metrics with Manager of Player Development and set quarterly goals. - Develop and maintain technical skills to maximize use of patron data systems. - Establish a direct line of communication with all service departments for the purpose of caring for high-value players. Monitor patron activity and profitability of all assigned players. - Through personal confidence and attentive, caring demeanor, manage all manners of guest service interaction. Assist in all high-end events and other...
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- Assists in resolving guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner.- Develops relationships with VIP players to grow the VIP player base and increase Company revenues by assuring customer retention and repeat business.- Attracts and manages VIP customers through weekly telemarketing and in person contact on the casino floor. Exercises discretion to provide VIP guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests.- Devotes significant time being visible and available on the casino floor in order to meet and greet VIP guests during individual visits as well during special events.- Highly knowledgeable of credit procedures, if applicable. Encourages the use of credit and...
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The following and other duties may be assigned as necessary: - Achieve desired results through established methods, procedures and guidelines to maintain desired standards, and high quality service.- Monitor results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result.- Maintains food costs and labor percentiles.- Maintains consistent food quality for all F&B outlets.- Responsible for the development and implementation of menus for all food outlets.- Assists Director/VP with the implementation and updating of the Food and Beverage inventory Control System.- Responsible for the oversight of F&B Back of House leadership staff.- Develops, implements and manages operational goals and monitors achievements of performance and profit...
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The Executive Chef is responsible for the overall culinary operation including the Jockey Club, Winner’s Circle Restaurant, Suites, catering and private events, race day concessions, kitchens, and any other food and beverage outlets. This position is responsible for culinary quality, presentation, menu development, food and labor cost control, purchasing, inventory, production planning, staffing, sanitation, and profitability. The Executive Chef must be capable of managing both day-to-day operations and high-volume event environments with significant fluctuations in attendance and business volume. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Directs all kitchen staff in the operation of all F&B outlets. Directly supervises Sous...
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The Executive Chef provides strategic and operational leadership for all culinary operations at Sorellina by Giada. This position is responsible for protecting the restaurant’s culinary identity, delivering exceptional food quality and presentation, managing financial performance, and developing a high-performing culinary team.- Provides overall leadership and direction for all back-of-house culinary operations.- Ensures the consistent execution of Sorellina by Giada recipes, menus, plating standards, and brand expectations.- Partners with the General Manager to deliver a seamless, elevated, and memorable guest experience.- Maintains the integrity of the restaurant’s culinary vision while supporting innovation and seasonal menu development.- Oversees food preparation,...