Please Enable Cookies to Continue
Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job.
Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.
The system cannot access your location for 1 of 2 reasons:
- Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
- Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort
-
-
What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Front Desk Clerk, you will:Pay: $16.00 | Shift: Swing- Efficiently and effectively check guests in and out, provide information about property events, understand guest requests and respond to guest needs.- Process guest payments and accounts upon checkout in an efficient, timely, and accurate manner aligned with internal controls.- Answer internal and external calls in order to answer questions, direct calls or provide general information.- Operate AS/400 hotel...
-
- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.- Adhere to established department and property policies and procedures regarding guest service standards.- Must be willing to cross-train in other departments of Hotel Operations as instructed by management.- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.- Greet, register, and assign rooms to guests.- Date-stamp, sort, and rack incoming mail and messages.- Answer inquiries pertaining to hotel services, shopping, dining, and travel directions.- Keep record of room availability and guest’s accounts, manually or by computer.- Compute bill, collect payment, and make change for guests.-...
-
- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. - Assigns guest accommodations in accordance with current procedures.- Handles assigned bank properly and performs account postings.- Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the reception desk's daily operation. - Accepts same day and advance reservations as required.- Processes guest accounts upon checkout in an efficient and accurate manner. - Maintains guest relations in a positive manner. If unable to satisfy guests' complaints, refers guest to appropriate...
-
- Provides friendly and efficient service to guests during check in/check out procedures.- Makes and confirms reservations and assists guests with problems or questions.- Obtains information necessary to guarantee rooms (e.g., identification, Credit card verification, etc.).- Performs Front Desk, Call Center, and other hotel-related duties when necessary.- Keeps Hotel Services Supervisor informed of any problems. - If assigned to “grave shift,” performs Night Audit duties and completes Flash Report in a correct and timely manner.- Answers all reservation inquiries according to established guidelines, including assisting guests warranting complimentary accommodations.- Maximizes resort revenues by selling reservations based on predetermined rate strategies.- Accurately...
-
Responsible for administrative duties of the hotel front desk. Essential Functions - Register and process guests promptly upon arrival and departure, including, but not limited to greeting guests, assigning rooms, and issuing keys - Ensure guest satisfaction by managing the flow of communication at and around the front desk - input information into computer systems (CMP). - Perform all guest accounting functions according to established hotel procedure to ensure all guest and house accounts are completed and accurate - Receive and process telephone and walk-in reservations accurately to ensure guest satisfaction - Maintain records of room availability and guest accounts - Review accounts and charges with guests during the checkout process, which may involve receipt of payments -...
-
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures team provides high level of quality service standards. - Compliant with all regulatory requirements within area of responsibility. - Answers...
-
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Ensures regulatory compliance with all aspects of slot machine maintenance i.e.; moves, conversions, and repair- Ensures functionality of the slot maintenance system- Interacts with Slot Operations personnel and Guests while repairing slot machine functions- Previous Slot System experience with ACSC, SDS, CDS etc. preferred- Work on special projects as assigned- Assist in maintaining adequate stock of parts necessary for repairs- Perform preventative maintenance: clean, inspect, adjust, and test various machine parts- Perform floor maintenance: trouble shoot and repair machine malfunctions and system problems as they occur during gaming- Assist customers...
-
Responsible for ensuring the safety and protection of the guests, team members, and their vehicles in our garage and our team member lot. Essential Functions - Provide security and protection for garage and our team member lot - Handle unruly guests and criminals in combative situations (Garage / Team Member Lot) - Write required reports regarding all incidents that occur- Communicate via two-way radio and telephone - Direct foot and vehicular traffic - Assist paramedics as needed - Operate mobile unit, patrol property and assist guests with vehicle problems - Respond to alarms and communicate with Detroit Police - Other job related duties as assigned
-
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Collects, processes, and sells entry tickets; assists guest with questions; provides assistance with navigating property.- Keeps count of guests entering property and balances tickets.- Handles and secures all money banks to ensure the proper balancing and transaction verification through the ticket system; prepares and verifies all closing paperwork; corrects financial deficiencies as needed.- Notifies higher level management of any suspicious or unusual activity and/or transactions in a timely manner.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
-
What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a General Maintenance Technician, you will:Shift: 6:00am - 2:30pmPay: Starting at $24.00 per hour (pay rate based on experience)- Performs general Grounds keeping work necessary to maintain facility grounds which also may include garages, walkways, lots and roads; assists in the maintenance of exterior lighting; and provides routine support duties to higher level staff; and performs related tasks within area of assignment. - Cleans and maintains all aspects of the...
-
As an Asst. Golf Course Superintendent you are responsible for developing an environment that creates excitement for guests and employees, promoting and retaining a highly skilled work force. The Asst. Golf Course Superintendent in this position is responsible for managing and directing the maintenance of the golf course tees, greens, fairways, cart paths and adjacent facilities; supervises the maintenance and repair of motorized and other mechanical equipment related to maintaining the golf course, including motorized and other mechanical equipment.
-
- Adheres to departmental and property policies and procedures regarding guest service standards. - Mows greens, tees, aprons, approaches to greens, and other areas not accessible with gang mowers; rakes sand traps with power rakes. - Operates mowers and string trimmers in trimming greens, aprons, trees, fence lines, banks, and hillsides; edges cart paths; edges, rakes, and maintains sand bunkers. - Sets tee markers and cups on greens daily; maintains ball washers; replaces tee towels and flags when needed; removes debris; sands and seeds tee and drop area divots; cleans flower beds. - Maintains fuel and fluid levels for all types of equipment on a daily basis; reports equipment problems or failures to the Equipment Mechanic immediately. - Returns all equipment to the designated location...
-
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere. - Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. - Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.- Familiar with restaurant food menu, including description, price, add-ons, and beverages. - Assists wait staff and bus persons in their duties (e.g., refills water glasses and coffee cups, helps pre-bus and bus tables, attends to guest needs) as necessary, or required. - Resolves service...
-
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets and welcomes each guest seated in assigned station. - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. - Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards. - Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product.- Resolves service issues according to established guidelines. - Itemizes,...
-
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists in maintenance of cost control methods and procedures by monitoring pars and inventory. - Assists in the maintenance and development of...
-
- Provide stellar customer service.- Retrieve dirty dishes, silverware, and glassware during and after meals and deliver to assigned dishwashing area.- Retrieve clean dishes, glassware, and silverware from dishwashing area and distribute to service station locations.- Maintain cleanliness of work and guest areas including duties such as: vacuum, sweep, mop, pick up trash, etc.- Fill ice stations, polish silver, fold napkins, and stock supplies including dishes.- Prepare tables for guests including removal any dirty dishes, cleaning tables, changing tablecloths or linens, resetting with plates, stemware, glasses, silverware, and napkins.- Take beverages and refills of beverages to customers at appropriate times.- Remove trash and dirty linens from work area and deliver to...
-
- Provide stellar customer service to internal and external customers including participation in and promotion of customer service programs to continuously improve customer service.- Act as a liaison between the kitchen staff and the waitstaff to ensure a steady workflow from front-of-house to back-of-house.- Will be responsible for facilitating kitchen orders, maintaining quality control and monitoring food safety.- Will organize ticket orders to ensure outgoing meals are prioritized appropriately.- Knowledge of the KDS system.- Will facilitate a steady flow of information between different areas of the restaurant. - May assist wait staff in delivering plates to customers. Supports safety and accident prevention programs (nonslip footwear, knife handling, and proper lifting)....
-
- Provide stellar customer service. - Greet and welcome guests, assign seating, and escort guests to their table.- Follow company procedures for seating guests including understanding and following station charts and maintaining customer flow.- Inform guests of menu items, specials offered, and marketing promotion information as requested.- Complete sales to customers including taking money in payment of sales, counting appropriate change, appropriate handling of cash payments, properly processing comps, and appropriate accounting for cash, credit, and comp receipts as needed.- Assist servers and bussers in maintaining dining areas including taking orders, delivery and bussing as necessary for the efficient operation of business.- Respond to telephone inquiries including...
-
- Embrace the company’s hospitality standard, including greeting guests and co-workers, smiling, making eye contact and using names- Greet guests warmly with a smile, eye contact, and a welcoming demeanor, ensuring they feel valued and appreciated.- Arrive on time for shifts, fully dressed in appropriate uniform and adhering to grooming standards.- Escort guests to their tables, present menus, and explain daily specials and unique menu items.- Maintain a clean and organized service area, ensuring all necessary utensils, glassware and linens are available and in pristine condition.- Assist in setting up and resetting tables in accordance with Gram & Dun standards, ensuring a polished and inviting dining environment.- Know the menus thoroughly to answer questions, make...