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- Responsible for supervising and managing staff in the Beverage department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Establishes product menu and records product inventories.- Creates and maintains Beverage department policies and procedures to control beverage and labor costs while maintaining quality product, presentation, and service.- Communicates with all other departments as they relate to the Beverage operation to coordinate activities or correct problems.- Provides Beverage support for special events when necessary.- Monitors inventory of all Beverage...
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for supervising and managing staff in the Beverage department. - Develop, implement, manage operational goals, and monitor achievements of performance and profit objectives.- Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Establish product menu and records product inventories.- Design and maintain beverage department policies and procedures to control beverage and labor costs while maintaining quality product, presentation, and service.- Communicate with all other departments as it relates to the Beverage operation to coordinate activities or correct problems.- Provide...
General Accountabilities: - Provides prompt, courteous beverage refreshment service to casino guests. - Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks. - Keeps informed of continually changing promotional beverages, events, and services. Maintains integrity of all financial controls and responsibilities. - Interacts with guests and co-workers in a helpful, positive, professional, and friendly manner. - Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor. - Clean, organize, and stock glassware, coffee, water, beverage napkins, ashtrays, and straws.
- Provides prompt, courteous beverage refreshment service to casino guests. - Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks. - Keeps informed of continually changing promotional beverages, events, and services. - Maintains integrity of all financial controls and responsibilities. - interacts with guests and co-workers in a helpful, positive, professional, and friendly manner.
- Provides prompt, courteous beverage refreshment service to casino guests. - Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks. - Keeps informed of continually changing promotional beverages, events, and services. - Maintains integrity of all financial controls and responsibilities. - interacts with guests and co-workers in a helpful, positive, professional, and friendly manner. - Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor. - Responsible for additional side work as assigned. - Maintains strict confidentiality in all company matters.
- Provides prompt, courteous beverage refreshment service to casino guests. - Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks. - Keeps informed of continually changing promotional beverages, events, and services. - Maintains integrity of all financial controls and responsibilities. - interacts with guests and co-workers in a helpful, positive, professional, and friendly manner. - Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor. - Responsible for additional side work as assigned. - Maintains strict confidentiality in all company matters.
- Provides personalized service and uses guest name - Resolves service problems according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor - Maintains clean and...
- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests- Handles money according to procedure- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains clean...
MAJOR JOB DUTIES: Duties include, but are not limited to the following: - Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere at the bar or in the casino area.- Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage.- Follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage: “Good morning, afternoon, or evening, thank you, ma’am or sir, may I?” - Adheres to the 1/3/5 rule. One minute to greet and acknowledge the guest, three minutes to provide their needs or wants, and check back every five minutes with eye contact or words.- Places order with...
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Monitors guest consumption of alcohol and intervenes as needed according to company policy and T.I.P.S training.- Promote gaming events and promotions.- Process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.- Prepare and pour drinks with proper measured portions and ingredients according to recipe and in accordance with standard operating procedures. - Slice fruit as...
- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests- Handles money according to procedure- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains clean...
SUMMARYServe cocktails to customers and clean tables to ensure a pleasant atmosphere. Increase the revenue of the company by providing excellent service to customers. ESSENTIAL DUTIES AND RESPONSIBILITIES - Take orders and serve drinks to customers. Include icing glasses, finishing set-ups, and garnishing.- Clean and maintain station, trade out ashtrays, remove trash, wipe tables, remove empty glasses, push in chairs, etc.- Do public relations for the company, sell the casino and landing (i.e., know their respective products and up sell), and answer guest questions.- Operate cash register, take money and make change, make deposit at the end of shift.- Perform side work, make coffee and tea, stock and clean waitress station, cappucino machines, etc.- Meet department...
- Provides prompt, courteous beverage refreshment service to casino guests. - Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks.- Keeps informed of continually changing promotional beverages, events, and services.- Maintains integrity of all financial controls and responsibilities.- Interacts with guests and co-workers in a helpful, positive, professional, and friendly manner.- Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor. - Responsible for additional side work as assigned. - Maintains strict confidentiality in all company matters.
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Provides prompt, courteous beverage refreshment service to casino guests.- Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks.- Keeps informed of continually changing promotional beverages, events, and services.- Maintains integrity of all financial controls and responsibilities. - nteracts with guests and co-workers in a helpful, positive, professional, and friendly manner.- Resolves service issues according to established guidelines.- Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor.- Performs all other related and compatible duties as...
We are looking for engaging outgoing individuals who would like to start a career in the gaming industry as a Table Games Dealer. We are scheduled to host an on-site Dealer School beginning Sunday March 2 and will take approximately 2-3 weeks to complete in which time you will learn basic fundamentals of Blackjack as well as various other card games offered at the casino. At the conclusion you will audition your skills and be considered to become a Dealer at Hollywood Casino Perryville. Please complete this brief questionnaire to be contacted by our Tables Games management staff. March 2nd Dealer School Questionnaire ESSENTIAL DUTIES AND RESPONSIBILITIES:- Creates and ensures a fun-filled and entertaining environment where the flawless delivery and execution of...
- Provides accurate and efficient dealing at assigned table game- Follows game procedures when dealing Blackjack- Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times- Assists customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs
- Provides accurate and efficient dealing at assigned table game- Follows game procedures when dealing Blackjack- Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times- Assists customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs
- Paid dealer school is designed to teach and train aspiring table games dealers in entry level courses such as blackjack and carnival games.- Maintains a positive attitude at all times while adhering to all company and departmental policies and procedures and state regulations as relates to this position.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with their fellow peers in training, respective course instructors and supervisors, and all departmental and company leaders for River City Casino & Hotel.- Follows game procedures and trainings when dealing Blackjack, Carnival Games, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.- Enthusiastically supports, actively promotes and demonstrates...
- Provides accurate and efficient dealing at assigned table game.- Follows game procedures when dealing Blackjack and any other form or variation of table games.- Provides prompt, courteous, and accurate dealing at assigned table(s).- Adheres to all company and departmental policies and procedures and state regulations as relates to this position.- Performs accurate chip and cash transactions.- Receives wagers from customers and pays the appropriate game outcomes.- Maintains game security and protects company assets at all times.- Assists customers in understanding the rules and ensures adherence to established policies and procedures.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company...
Class Information- Hollywood Casino at The Meadows | Blackjack Dealer School- Classes start: February 3, 2025- FREE DEALER SCHOOL- PAID GAMING LICENSE- WE WILL TRAIN - No Experience Needed- ***Must be 18 years or older- SIGN-ON BONUS: We are currently offering a sign-on bonus of $1,000!- Our classes are held on our property Monday - Friday from 1:00pm - 5:00pm and/or 6:00pm - 10:00pm. You can choose either session a day or both sessions a day. With attending both sessions a day you'll complete the class in just 3 weeks!
