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- Provides fast, friendly, professional, and responsive customer service. - Adheres to established departmental and property policies and procedures regarding guest service standards. - Sets up bars for operation; cuts fruit; stocks ice; empties garbage. - Supports bartender needs; ices drink glasses and pours non-alcoholic drinks as needed. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Maintains par stock levels and orders bar supplies as necessary; delivers orders. - Maintains equipment as required in accordance with established guidelines and safety procedures; reports any maintenance problems to...
SUMMARYThis position will be responsible for preparing, displaying, selling and serving food products at the Parisi Cafe. This is a non-supervisory position. ESSENTIAL DUTIES AND RESPONSIBILITIES•Provide stellar customer service to internal and external customers including participation in and promotion of customer service programs to continuously improve customer service.•Prepare, display, sell and serve food products to customers.•Must be able to handle, pour and prepare alcoholic beverages•Follow appropriate food handling procedures to ensure safe, quality products.•Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of cash register or point of sale...
- Greet guests in a timely manner with a smile and a pleasant disposition.- Must be familiar with menu, preparation of drinks and food and prices.- Use suggestive selling techniques.- Explain the ingredients to the coffee.- Carry on a friendly conversation with the guests, as coffee is prepared.- Prepare for the next shift by filling the supplies, cleaning and sanitizing the workstation and equipment.- Work as a Barista making coffee, blended beverages, etc.- Work the cash register and maintain an accurate bank, maintain cleanliness.- Perform miscellaneous duties as assigned.
- Greet guests in a timely manner with a smile and a pleasant disposition.- Must be familiar with menu, preparation of drinks and food and prices.- Use suggestive selling techniques.- Explain the ingredients to the coffee.- Carry on a friendly conversation with the guests, as coffee is prepared.- Prepare for the next shift by filling the supplies, cleaning and sanitizing the workstation and equipment.- Work as a Barista making coffee, blended beverages, etc.- Work the cash register and maintain an accurate bank, maintain cleanliness.- Perform miscellaneous duties as assigned.
What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Bartender you will,Shift: 11:30am- 7pm or 4pm- 11:30pm | Pay: $7.25 per hour plus tips (Tip Avg. $100 per shift)- Monitors guest consumption of alcohol and intervenes as needed according to guidelines. - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. - Promotes casino events and programs. - Provides personalized service and uses guest name. - Resolves service problems according to...
MAJOR JOB DUTIES: Duties include, but are not limited to the following: - Follow proper register transaction procedures.- Adhere to the proper par stock procedures.- Have a complete understanding of all applicable laws and regulations concerning service of alcoholic beverages (as directed by Beverage Department).- Complete and oversee set-up and clearing of the bar area.- Monitor and train novice bartenders as dictated by management.- Remain up-to-date on Hotel current events and the hours of operation of all food and beverage outlets.- Must have the ability to pour up to 240 drinks per hour on a consistent basis.- Must have ability to read and follow specialty drink recipes as prepared by Beverage Manager.- Responsible for garnishing all cocktails from the bar...
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Provides fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray)- Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required- Slices and pits fruit as required- Operates and maintains all equipment and utensils as...
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers - Responsible for promoting a positive influence in the community and participating in company-sponsored events - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides personalized service and uses guest name - Resolves service problems according to guidelines - Provides fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray) - Prepares and pours drink orders...
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Provides fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray)- Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required- Slices and pits fruit as required- Operates and maintains all equipment and utensils as...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations. - Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses, and accessories necessary. - Maintains integrity of all financial controls and responsibilities. - Provides fast, friendly, professional, and responsive customer service to guests. - Maintains cleanliness of designated area. - ices and fills all non-alcoholic drinks for servers. - Provides work direction to assigned bar attendants. - Opens and closes bar according to established procedures. - Responsible for maintaining and balancing a cash drawer, Credit...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations. - Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses, and accessories necessary. - Maintains integrity of all financial controls and responsibilities. - Provides fast, friendly, professional, and responsive customer service to guests. - Maintains cleanliness of designated area. - Ices and fills all non-alcoholic drinks for servers. - Provides work direction to assigned bar attendants. - Opens and closes bar according to established procedures. - Responsible for maintaining and balancing a cash drawer, Credit charges,...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations. - Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses, and accessories necessary. - Maintains integrity of all financial controls and responsibilities. - Provides fast, friendly, professional, and responsive customer service to guests. - Maintains cleanliness of designated area. - Ices and fills all non-alcoholic drinks for servers. - Provides work direction to assigned bar attendants. - Opens and closes bar according to established procedures. - Responsible for maintaining and balancing a cash drawer, Credit charges,...
- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers - Responsible for promoting a positive influence in the community and participating in company-sponsored events - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides personalized service and uses guest name - Resolves service problems according to guidelines - Provides fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray) - Prepares and pours drink orders with...
- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Maintains a professional appearance at all times, clean and well-groomed as per standard. - Provides friendly, quick, and professional service to guests and co-workers. - Mixes and prepares drink orders, according to Hollywood’s standards; garnishes properly. - Accurately operates cash register by ringing in all transactions, accepts payment, and provides change. - Requests stock and checks bar to monitor stock levels. - Maintains cleanliness of bar and station. - Follows safety rules. - Able to answer questions when asked about Hollywood operations. - Prepares bars for the...
- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.- Transports guest luggage to and from guests’ rooms.- Informs guests of emergency procedures and operation of amenities in guest room.- Ensures that all aspects of bus group luggage arrival and departure is handled efficiently. Ensures guests are assisted in a quick and friendly fashion.- Stores and retrieves packages for guests.
The Bellperson assists guests in transporting luggage to and from guest rooms, coordinates guests' needs, requests and inquiries. Essential Functions - Greet guests and escort them to their rooms when needed - Handles luggage for guests upon arrival or departure - Transports luggage between lobby and guest rooms - Receive and mark baggage by completing and attaching claim checks - Assist physically challenged guests with special needs - Maintain presentable entrances - Assist the Front Desk in delivering quick and efficient service to hotel guests - Maintain constant communication with transportation, front desk, and messaging/PBX team members - Assist guest with general questions about the rooms or other points of interests - Comply with all health and safety standards - Attend...
- Administers the overall activities of the venue’s operation on assigned shift.- Establishes and administers training programs within the assigned venues.- Counsels, guides and instructs personnel in the proper performance of their duties.- Direct the development and administration of controls for all phases of the venue in an economical and profitable manner while maintaining established standards.- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.- Supervises staff on shift and ensures proper staffing levels in order to provide high standards of service with minimum labor hours.- Maintains and instructs assigned personnel on safety policies and procedures and follows up to ensure that hazards...
- Responsible for supervising staff and the overall daily management of the Beverage department on a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Assists in establishing product menu and records product inventories. - Assists in maintaining Beverage department policies and procedures to control beverage and labor costs while maintaining quality product, presentation, and service. - Communicates with all other departments as they relate to the Beverage operation to coordinate activities or correct problems on designated shift. - Assists with providing support for special events when...
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Provide fast, friendly, professional service to gaming guests, beverage servers and bartenders- Maintain par levels of operating supplies and equipment for each bar obtaining replacement stock from alcohol storage areas in accordance with procedure.- Keep all service wells stocked with set pars of paper goods and alcohol.- Stock the weekly beer and liquor order in its proper location.- Clean and stocks the guest self-serves as needed throughout...
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Provide fast, friendly, professional service to gaming guests, beverage servers and bartenders- Maintain par levels of operating supplies and equipment for each bar obtaining replacement stock from alcohol storage areas in accordance with procedure.- Keep all service wells stocked with set pars of paper goods and alcohol.- Stock the weekly beer and liquor order in its proper location.- Clean and stocks the guest self-serves as needed throughout...
