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- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for Front Desk operations overnight, including overseeing Front Desk Agents, Telecommunications, and Bell staff in the performance of their duties. - Provides direction and support for all team members in order to achieve departmental goals and objectives. - Ensures all Front Desk team members receive proper training with emphasis on detail, in order to provide service levels consistent with company standards. - Oversees customer check-in/check-out.- Conducts all cash handling in accordance with established policy and monitors variances daily. - Monitors telephone communication via call monitoring system. - Authorized to verify pre-approved room comping levels...
Starting at $20/hour with the opportunity to earn up to $5,000 in QUARTERLY commission! On-Site Location: Hollywood Casino St. Louis, Missouri- Resolves guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner.- Makes decisions regarding valuable complimentary based on a consideration of recorded play, earned points, comp availability, and customer profitability. - Utilizes telemarketing, correspondence, referrals, email, and events to solicit and grow existing business. - Achieves departmental sales and growth goals. - Monitors patron activity and profitability of all assigned players.- Must be effective in sales, up selling, spin selling, and cross-property selling. - Maintains up-to-date information of all hotel and casino...
- Greet guests warmly and promptly with eye contact and enthusiasm while providing quick and efficient service.- Handle guests' money transactions quickly and efficiently in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.- Assist with set-up & tear down for each concert; within the F&B Department as needed.- Responsible for beverage service for guests or beverage/food servers in the assigned venue.- Must be able to perform efficiently and accurately in a high-volume venue.- Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather- Handle any guest complaints and resolve them quickly and courteously. - Answer guest questions and...
- Promotes safety for personnel, racing participants, guests, and horses at Hollywood Casino at Charles Town Races by performing the following duties.- Must enforce the West Virginia Rules of Racing while on the racecourse, writing reports of all violations that take place while on duty.- Arrives on suitable pony at the appointed time to lead procession of riders in post position order to starting gate.- Leads or trails the post parade of each live race, keeping horses in line for the parade and releasing them for "warm up" before the race.- Arrives on suitable pony ready for work at the appointed time for opening the track for training during training hours.- Rides after runaway horse to aid rider in regaining control.- Catches any loose horses on the track while on duty.-...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Assumes responsibility for maintaining safety on the track; ensures team members are completing their jobs and reports any issues to higher-level management staff. - Catches any loose horses on track during morning workouts or in the afternoon before each race; oversees morning exercise routines and maintains order; leads horses during morning workouts. - Leads horses from the paddock to the track before each race; leads horses to the gate at post time. - Attends and participates in professional group meetings; maintains awareness of new trends and innovations in the field of thoroughbred racing. - Performs all other related and compatible duties as assigned. - Maintains strict...
What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Casino Cashier, you will:Pay: $16.00 per hour plus tips (Average: $1.50- $2/hr)| Grave shift: Starting time varies between 6:00 pm - 10:00 pm | End time varies between 2:30 am- 6:30 am- Distributes monies to gaming guests via check cashing and conversion of coins and gaming checks into currency.- Ensures accountability of all transactions through verification and documentation of exchanges.- Responsible for maintaining all funds entrusted to him/her on a shift basis and...
What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As an Overnight Casino Floor Tech, you will:Pay: $17.00 per hour | Shift: 11:00 pm-7:30 am - Routine mopping (dry and damp), buffing, burnishing, stripping and waxing on hard surface floors and stairs.- Vacuuming, bonneting and extracting carpets, stairwells and upholstery.- Secure the work area and post proper safety notices for other users of the space prior to beginning work.- Simple maintenance tasks including, but not limited to bulb changing.- Maintain and...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Overnight Floor Tech , you will:Pay: $17.00 per hour | Shift: 10:00 pm-6:30 am- Operates carpet shampooer and buffer.- Ensures appropriate chemicals are used when cleaning and mixes appropriate chemicals.- Responsible for moving furniture and cleaning of assigned area.- Maintains and cleans machines after use.- Reports any problems to Environmental Housekeeping Supervisor.- Adheres to all company policies and procedures.- Mops, scrubs, rinses and polishes hard...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
- Responsible for fostering a fun environment - Operates carpet shampooer and buffer - Ensures appropriate chemicals are used when cleaning and mixes appropriate chemicals- Responsible for moving furniture and cleaning of assigned areas- Maintains and cleans machines after use- Reports any problems to EVS Supervisor- Adheres to all company policies and procedures- Mops, scrubs, rinses and polishes hard floors- Moves, rearranges and cleans furniture- Operates and controls all mechanical equipment including rotary machines, blowers and back vacuums- Recognizes and uses appropriate chemicals- Responsible for providing exceptional Red-Carpet Customer Service to all guests
-Works as a member of a dishwashing crew ensuring soiled items are placed in proper racks or containers which carry them through a dishwashing machine. -Inspects, removes, and properly stores all clean items from the dishwashing machine. -Washes steam kettles, tilt fryers, and food preparation equipment too large to put in dishwashing machines. -Washes pots, pans and traps; maintains neat appearance of working areas and cleaning equipment storage areas. Washes, rinses, and sanitizes all dishware and utensils -Supplies dishware to food preparation stations as needed; removes soiled dishware and cooking equipment from food preparation stations. -Keeps work area (floor, machine, shelving, carts, etc.) clean at all times. -Performs miscellaneous duties, such as polishing silver,...
What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As an Overnight Kitchen Cleaner, you will:Shift: 11:00pm-7:30am | Pay: $17.00 per hour- Follows and maintains department objectives, Standard Operational Procedures (SOP’s), and guidelines to ensure proper operation of department.- Clean stoves, grills, ovens, walls, hoods and other kitchen equipment.- Clean floor drains and grease traps, as well as empty grease barrels and trays.- Sort and remove trash, placing it in designated pickup/receptacle areas. - Assist...
*FULL-TIME ONLY*What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Main Bank Cashier, you will:Pay: $18.00 per hour plus tips (Average $1.50- $2 per hour) | Shift: Grave shift: Starting time varies between 6:00 pm - 10:00 pm | End time varies between 2:30 am- 6:30 am - Operates Main Bank according to approved procedures and policies. - Verifies count sheet from previous shift. - Counts down bank at end of each shift and reconciles to the Main Bank accountability.- Completes transfers amongst Cashiering, Slots, and...
*FULL-TIME ONLY*What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Main Bank Cashier, you will:Pay: $18.00 per hour plus tips (Average $1.50- $2 per hour) | Shift: Grave shift: Starting time varies between 6:00 pm - 10:00 pm | End time varies between 2:30 am- 6:30 am - Operates Main Bank according to approved procedures and policies. - Verifies count sheet from previous shift. - Counts down bank at end of each shift and reconciles to the Main Bank accountability.- Completes transfers amongst Cashiering, Slots, and...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection and game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide...
- Complies with all applicable rules and regulations of the West Virginia Racing Commission and the West Virginia Department of Health & Human Resources, Office of EMS.- Complies with the Security/EMS Department Standard Operating Procedures.- Complies with the Exposure Control Policies for blood-borne and air-borne pathogens.- Conducts patient care equipment inspections and ensure proper stocking at the beginning of each shift. - Cleans and/or decontaminates durable patient care equipment- Clean and/or decontaminates the ambulances as needed.- Restocks expendable supplies and disposable equipment utilized for patient care immediately after the incident.- Performs assessments, interventions, and treatment of trauma and medical patients in accordance with the current West...
Reports to: Director of HousekeepingPrimary Purpose: Clean all areas of the parking lotResponsibilities:- Picks up trash and debris from parking surfaces, medians, etc.- Reports any damage or unusual circumstances to Director of Housekeeping.- Resets barricades and traffic cones as required.- Other duties as assigned.
The following and other duties may be assigned as necessary: - Responsible for supervising and managing staff in the Table Games Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all...
- Provides information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.- Create and enter player tracking cards on-site, online, and digitally.- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Exchanges cash and coins in accordance with established procedures.- Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures. Counts down bank or window at end of each shift and reconciles.- Completes all required shift paperwork...
