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- Adheres to all departmental and property policies and procedures regarding guest service standards. - Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming. - Provides fast, flawless, personalized service to players. - Consistently builds and maintains rapport with guests.- Maintains thorough knowledge of all aspects of the games dealt. - Conducts assigned game according to procedure. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Ensures appropriate game protection. - Ensures appropriate game pace for all players.- Ensures payouts are made quickly and accurately. - Fills and credits tables by verification of...
ESSENTIAL DUTIES AND RESPONSIBILITIES- Ability to deal poker in order to provide a courteous and entertaining experience.- Accept direction during day to day operations to ensure department standards and operational guidelines within the Poker area are met.- Initiate courteous and friendly conversation with guests and provides game instructions to guests upon request or as assigned to encourage game activity.- Sponsor new dealers as needed in order to provide new hires with adequate on the job training.- Protect the integrity of the game through visual observation of all guests and game layout - Responsible to maintain a clean, organized work area including wiping down poker tables and picking up dirty glasses and ashtrays from empty seats. - Present oneself as a credit to...
ESSENTIAL DUTIES AND RESPONSIBILITIES- Supervise day to day operations of Poker Room.- Direct the Poker Dealers to accomplish the goals of the Poker area and Casino Operations department.- Provide visible leadership in gaming operation areas.- Ensure compliance with Title 31 requirements and processes. - Responsible for the integrity of daily operations.- Present oneself as a credit to Company and encourages others to do the same.- Provide feedback as appropriate to Dealers regarding opportunities for skill development and professional advancement.- Supervise, coach, instruct and direct Poker Dealers in proper procedures of all aspects of poker operations.- Handle player service issues as needed.- Effectively manage game spread and staffing.- Protect the integrity of...
As a Poker Dealer:- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Poker Department - Adheres to all gaming commission and company and departmental policies and procedures while dealing assigned games.- Make accurate and clear chip and cash transactions.- Informs Poker Room Manager when a mistake is made or a dispute arises, or of any unnatural or irregular play.- Verifies, by signature, all clerical transactions.- Assists customers with any problems or requests.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow Team members.- Any and all duties as assigned by your Manager or a member of management.As a Poker Supervisor:- Knowledge of and enforcement of all gaming...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services- Education reimbursement program and Annual Scholarship Program - Career development...
ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides accurate and efficient dealing at assigned Poker table games.Follows game procedures when dealing Poker and/or any other form or variation of table games.Provides prompt, courteous and accurate dealing at assigned table(s).Adheres to all company and departmental policies and procedures and state regulations as it relates to this position.Performs accurate chip and cash transactions.Receives wagers from customers and pays the appropriate game outcomes.Maintains game security and protects company assets at all times. Assists customers in understanding the rules and ensures adherence to established policies and procedures.Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance...
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Responsible for all pool rentals, including, rafts, tubes, and lockers. - Responsible for keeping inventory on all lost and found items. - Ensures the overall safety of guests in pool area. - Maintains supplies and ensures inventory is stocked and ordered as needed. - Provides daily rotations and break schedules as necessary. - Acts as communications center for...
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Responsible for providing guidance and daily supervision to staff in the department.- Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists in maintenance of cost...
- Reads food orders from computer printouts, and prepares food items, according to established menu plans.- Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests.- Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving.- Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.- Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines.- Coordinates with and communicates orders to dining room staff. - Communicates as needed with Lead Cook and Sous Chefs.
- Responsible for providing guidance and daily supervision to promotions staff/function in the Marketing department. - Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Develops, coordinates, and executes all retail promotions, direct mail promotions, regularly scheduled entertainment acts and special events to target retail and database customers while supporting compliance to departmental budget. - Supports the efforts and projects of the VP of Marketing and/or Marketing Manager as requested. - Coordinates internal support related to each special event, promotion, or entertainment for all appropriate...
Essential Duties And Responsibilities The following and other duties may be assigned as necessary: - Assists and supports the Marketing Department with casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events. - Answers phone calls and proactively assists customers (internal and external) with their concerns - Welcomes bus patrons, confirming, counting, balancing and distribution of any coupons. - Accurately completes paperwork referring to lost or stolen patron articles. - Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying. - Assists guests by directing them to appropriate areas and contact department for guest needs. - Maintains up-to-date information of casino events to ensure...
- Responsible for supervising and managing the promotions team. Develop, provide guidance, daily supervision, hire, train, coach, monitor, and assess job performance of direct reports.- Assist with the creation of strategic plans, reinvestment strategy, operational goals and the Marketing calendar to successfully achieve department revenue targets.- Prepare daily / weekly reports, recaps, pre/post analysis. Assist in the budget process, forecasting, and accrual process for the department.- Manages the coordination and execution of all promotions & events according to the rules and department processes and procedures. Ensure any potential issues are reported to leadership.- Effectively plan, organize and prioritize a heavy workload with competing priorities. Strong problem solving,...
· Responsible for fostering a fun environment· Responsible for being a gracious host to all guests and co-workers· Responsible for promoting a positive influence in the community and participating in events· Responsible for the management of all property Special Events & Promotions to include slot tournaments, promotions, drawings and VIP events.· Provides oversight of communications for promotional efforts for guests, team members, and regulatory agencies.· Develops and coordinates all aspects of each special event from conception to implementation and assists in conducting on-site promotions.· Prepares prize schedules for events in accordance with the event budget.· Coordinates ordering of all gifts, décor, prizes and collateral material needed for events.· Prepares...
SUMMARYThis position will be responsible for collecting payment for meals, greeting and seating guests in a timely and professional manner. This is a non-supervisory position. ESSENTIAL DUTIES AND RESPONSIBILITIES - Provide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service.- Complete sales to customers including taking money in payment of sales, counting appropriate change, appropriate handling of cash payments, properly processing comps, and appropriate accounting for cash, credit, and comp receipts.- Greet and welcome guests, assign seating, and escort guests to their table.- Follow company procedures for seating guests including...
- Perform to exceptional high standards the cleaning duties in public and back of house areas, as assigned, in order to achieve the cleanest, most confortable experience for our guest and fellow staff, in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Sweep and vacuum carpets and floors. - Mop floors. - Dust and polish fixtures, furniture, and flooring. - Clean windows and doors. - Wash and wipe down of stairwells, base boards, walls, waste cans, and other items as assigned. - Remove trash cans and debris. - Responsible for prompt attention to cleaning up spills or accidents or debris. - Conduct all guest and staff interactions in a pleasant and helpful manner and be knowledgeable of and fortHRight with...
- Performs general cleaning duties in public areas of the Casino Facility. Areas may also include Casino gaming floor, banquet rooms, restaurants, retail shops, museum, elevators, escalators and back-of-house employee locations (e.g. locker rooms, administrative offices etc.).- Responsible for carpet cleaning in halls & corridors, unobstructed and obstructed space by cleaning edges, spot cleaning and shampooing with specialized equipments, as directed. - Cleans hard floor surfaces in halls & corridors, unobstructed and obstructed spaces by dust mopping, wet mop & rinse, using equipment as directed.- Performs dusting and polishing duties on slot machines, art works, pictures, walls, columns, stair wells, baseboards, waste cans, furniture and fixtures to the highest established...
- Establishes a pleasant rapport with internal and external guests.- Responsible for knowledge of and strict adherence to PLCB and RG standards.- Responsible for thorough knowledge of alcoholic and non-alcoholic beverages and their proper preparation, and ongoing knowledge of new drink trends.- Responsible for mixing and serving beverages directly to bar patrons as well as in a service station capacity to beverage/food servers as venue requires.- Accurate and efficiently uses POS system.- Tracks usage and inventory and orders stock to maintain established pars.- Maintains awareness of guest alcohol intake following RAMP guidelines.- Keeps work area neat and clean in accordance with all PA Department of Health standards.- Restocks station for start of next shift at end of...
- Establish a pleasant rapport with internal and external guests. - Knowledge of and strict adherence to PLCB and RG standards. - Thorough knowledge of alcoholic and non-alcoholic beverages and their proper preparation, and ongoing knowledge of new drink trends. - Responsible for mixing and serving beverages directly to bar patrons as well as in a service station capacity to beverage/food servers as venue requires. - Accurate and efficient use of POS system. - Track usage and inventory and order stock to maintain established pars. - Maintain awareness of guest alcohol intake following RAMP guidelines. - Keep work area neat and clean in accordance with all PA Department of Health standards. - At end of shift restock station for start of next shift. - Maintain well-groomed...
- Responsible for assisting with the maintenance and care of the track surface for racing and training purposes. - Assists with maintaining the safety lane for racing and training purposes. - Assists with preserving the paddock hills from ruts and wash outs. - Assists with removal snow in a timely manner. - Drives vehicles including, but not limited to trucks, graders, tractors, water truck, skid steer, and front-end loader. - Ensures horse ambulance is ready and functioning for daily racing. - Performs all other related and compatible duties as assigned.
SUMMARYMaintains records of horsemen accounts and purse funds and facilitates all transactions related to samein order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals. - Maintain records of all financial transactions for owners and jockey accounts. - Accept all check requests; print and distribute all checks. - Complete Jockey payroll; print and distribute all checks. - Enter race results for each race including jockey or owner changes, scratches, double jockey mounts, PA bonus money for jockeys, and claims. - Record and update all accounts nightly. - Handle end of month reports including photographer, Teleview, Pa. Breeders, Jockey Guild, special requested statements, and all account summaries; issue checks if required.