- Responsible for providing guidance to promotions staff/function in the Marketing department. - Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Develops, coordinates and executes all retail promotions, direct mail promotions, regularly scheduled entertainment acts and special events to target database customers while supporting compliance to departmental budget.- Supports the efforts and projects of the VP of Marketing and/or Marketing Manager as requested.- Analyzes the effectiveness and success of promotions, special events, and entertainment and VIP parties.- Enthusiastically supports, actively...
- Cleaning and maintaining high areas which may need dusting or cleaning such as; vents, duct covers, lights & fixtures, beams, signs, columns, ceiling tile and televisions- Cleans and maintains offices, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, escalators and Slot Machines other work areas- Clean parking lot: pick up trash and cigarette butts, sweep, occasionally pressure wash area around entrance and smoke shack- Keep front entrance clear of snow and ice: shovel snow from all exit areas of building, apply salt (ice melt) where and when needed- Maintain garden appearance- Sweeps, mop and vacuum floor- Cleans rugs, carpets, upholstered furniture, and blind- Washes windows, door panels, and sills- Empties wastebaskets- Replenishes...
The Public Area Attendant is responsible for the upkeep and general cleanliness of all public areas in the hotel including, lobbies, restaurants, bar and lounge, elevators and all public restrooms. Essential Functions - Maintain cleanliness of all lobby areas including floors and carpets, interior windows, mirrors, picture frames, counter tops and furnishings according to approved standard - Maintain cleanliness of the outside driveway area and exterior of the building and keep it clear of trash, cigarette butts, debris, as well as window sills and fingerprints on outside ledges and windows - Maintain cleanliness of all guest elevators, floors, carpets and all metal surfaces according to demonstrated standard - Maintain cleanliness of the business center area, fitness center and the...
- Cleans, sanitizes, and maintains all assigned public spaces including lobbies, restrooms, corridors, elevators, stairwells, fitness areas, meeting rooms, and exterior walkways.- Dusts, sweeps, mops, vacuums, and polishes floors, furniture, fixtures, windows, mirrors, glass doors, and other surfaces to maintain a polished, streak-free appearance.- Maintains public restrooms by cleaning regularly and replenishing paper products, soap, and other guest amenities.- Empties trash and recycling, replaces liners, and ensures proper disposal throughout public and service areas.- Ensures public areas remain clean, organized, and visually impeccable throughout the shift in alignment with Four-Diamond standards.- Greets guests professionally when encountered, offers assistance, and...
- Cleans, sanitizes, and maintains all assigned public spaces including lobbies, restrooms, corridors, elevators, stairwells, fitness areas, meeting rooms, and exterior walkways.- Dusts, sweeps, mops, vacuums, and polishes floors, furniture, fixtures, windows, mirrors, glass doors, and other surfaces to maintain a polished, streak-free appearance.- Maintains public restrooms by cleaning regularly and replenishing paper products, soap, and other guest amenities.- Empties trash and recycling, replaces liners, and ensures proper disposal throughout public and service areas.- Ensures public areas remain clean, organized, and visually impeccable throughout the shift in alignment with Four-Diamond standards.- Greets guests professionally when encountered, offers assistance, and...
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.- Reviews requisitions.- Confers with vendors to obtain product or service information such as price, availability, and delivery schedule.- Selects products for purchase by testing, observing, or examining items.- Estimates values according to knowledge of market price.- Determines method of procurement such as direct purchase or bid.- Prepares purchase orders or bid requests.- Reviews bid proposals and negotiates contracts within budgetary limitations and scope of authority.- Maintains procurement records such as items or services purchased, costs, delivery, product quality or...
- To perform cleaning duties of all areas in the Cactus Petes Housing area, including studios, apartments, and trailers. - Clean recently vacated unitsas assigned, including dusting, cleaning light fixtures, faucets, switches, doors, windows, polishing, changing linens, cleaning bathrooms, blinds etc. Remove trash, and resupply linens or housewares as needed. Make beds if assigned. - Vacuum and shampoo carpet and upholstery.Determine if smoking units need additional cleaning including painting or ozone treatment. - Thoroughly clean bathrooms and kitchens. - Create a list of items to be repaired or replaced to make the unitrent ready. - Clean the Housing Office, laundry facilities, and common areas. - Stock, receive, and refurbish housewares, cleaning supplies, and linens....
- Stocks clean towels and removes dirty towels from pool deck area. Reports any towel shortages or issues to Manager.- Cleans trash from pool and marina areas, to include but not limited to guest tables, pool, deck, and cabanas. - Ensures all areas including but not limited to cabanas are set up and clean, according to established guidelines. - Delivers food to Pool and Hollydeck areas with a high caliber of guest service.- Maintains the safety of pool and marina areas. Reports any issues to Resort Operations leadership. - Ensures only authorized guests are using pool and marina areas.- Responsible for reporting cleanliness and safety issues.- Reports any issues or potential problems to Resort Operations leadership as they arise.- Assigns and assists customers with RV Park...
- Provide direct and general supervision to restaurant staff in order to ensure effective and efficient operation of assigned restaurant operations. - Deliver internal and external guest service the Cactus Petes way. Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions. - Staff, schedule, evaluate, train, develop and monitor team members. - Understand department objectives, standards, guidelines and budget to achieve effective supervision of department; adjust daily schedule...
What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Casino Bartender, you will:Pay: $8.50 per hour + tips | Shift: Wednesday 3:45 pm -11:15 pm, Saturday 6:45 pm -3:15 am - Adheres to all departmental and property policies and procedures regarding guest service standards.- Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations. Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses, and accessories necessary. - Maintains integrity...
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Monitor guest consumption of alcohol and intervene as needed according to company policy and T.I.P.S training.- Promote gaming events and promotions.- Process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.- Prepare and pour drinks with proper measured portions and ingredients according to recipe and in accordance with standard operating procedures.- Slice fruit, as...
- Provides fast, friendly, professional and responsive customer service to culinary team members and buffet/ restaurant guests. Greets, and makes welcome, each guest approaching their station- Maintains current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients)- Prepares food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request Employs proper cooking methods, cooks to specifications, and handles, stores and rotates food properly in accordance with established health and safety standards- Slice, dice, chop and prepare raw products- Carve meats, portion food on serving plates, add gravies and sauces, and garnish plates as required- Wipes counter areas,...
- Provides fast, friendly, professional and responsive customer service to restaurant guests, food servers and restaurant hosts- Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station obtaining replacement stock from ware wash area and/or warehouse inventory in accordance with procedure- Removes dirty dishes, glassware, and flatware from table and counter tops, and transports items to designated area- Resets tables with silverware, napkins, and glassware in accordance with established restaurant table top specifications- Assists servers in their duties (e.g., refills water glasses and coffee cups, helps serve food orders, attend to guest needs) as required- Wipes counter areas, sinks and...
The Host/Hostess is responsible for seating guests in a prompt, friendly, and efficient manner as well as ensuring equal distribution of guests among the lounge servers. Essential Functions - Greet and seat all restaurant guests - Answer phones and direct call appropriately - Ensure guests in each area are being properly attended - Assist the guests in any way possible and direct guests to tables - Handle initial complaint and inform manager on duty - Ensure a safe environment for fellow Team Members and Guests - Remain up-to-date on casino events and hours of operation - Utilize proper procedures and documentation for transactions - Attend meetings as scheduled - Other job related duties as assigned
What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Restaraunt Host you will, Pay: $15.00 per hour | Shift: Thursday to Sunday 4:30 pm- 9:30 pm or Wednesday to Saturday 4:45 pm- 9:15 pm- Greet and seat guests at tables according to guest preference and table availability.- Provide guests with menus, inform guests of restaurant specials, and feature items.- Assist food servers and food runners in table maintenance and clean when necessary.
What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Restaurant Host Cashier you will,Pay: $14.00 per hour + tips (Tip Avg. $80 per shift)| Shift: 11:45 am- 8:00 pm or 5:00 pm- 11:30 pm - Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant.- Seats guests in restaurant as per specified rotation requirements. - Maintains proper seating and reservation documentation.- Monitors restaurant for table...
- Must have extensive Food and Beverage Operations background.- Supervisory and management experience in hotel and/or casino environment required.- Comprehensive knowledge of Food and Beverage operations.- Hires, retains, motivates, evaluates and manages team members in the restaurants, ensuring team members receive adequate guidance and resources to accomplish objectives.- Reviews activities in all restaurants in order to gauge and improve staffing levels, working conditions and other matters which influence quality guest service and profitability.- Establishes restaurant standards, guidelines and objectives and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas.- Monitor and evaluate all...
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Monitor guest consumption of alcohol and intervenes as needed according to company policy and T.I.P.S training.- Promote gaming events and promotions.- Must process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.- Maintain a clean and stocked workstation.- Comply with state, company, and department policies and regulations.- Must have open availability including all...
- Promote and maintain all steps of the Eye, hi, Goodbye program with each patron and employee you may come in contact with (eye contact, hi- greeting, goodbye as a departure).- Responsible for Assisting the Executive Chef in creating menus for restaurant outlets, banquets, and special events. - Recruit, train and upgrade staff maintaining proper staffing guidelines, within budgeted parameters while scheduling to meet the demands of business. - Control portion size; minimize waste and present menu items according to specifications. - Maintain a clean and sanitary area at all times in full accordance with ServSafe guidelines and state and local regulations. - Prepare weekly schedules and control labor. - Educate, train, and manage cooks to follow company policies and...
