Job Listings

- Responsible for supervising staff and the overall daily management of a designated shift in the Security department.- Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Assists in creating effective and efficient schedules while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Assists in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.- Ensures customer service standards are followed by all team members and...

- Provide security in entertainment venues including but not limited to, Boogie Nights by maintaining low visibility, handling problem situations, watching for safety hazards, and providing assistance to medical personnel.- Provide security escorts for monetary transfers.- Oversee patron entry and exiting of venue: provide crowd control, check I.D.s, and check for items not allowed in venue.- Provide assistance to customers: give directions, etc. Provide special assistance to disabled patrons as necessary.- Resolve conflicts between patrons in a quiet decisive manner.- Provide training to new officers and serve as a field training officer as needed.- Write detailed reports as required for incidents involving law violations, regulatory violations and/or violations of company...

- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and employees.- Monitor and control guest access to and from the casino.- Maintain a log of guest counts.- Audit the slot machine fills and payment of jackpots.- Accompany all movement of money to and from the gaming tables, cage or vault.- Schedule departmental staff for coverage.- Train new employees and update all employees on policies and procedures.- Remove unruly or intoxicated guests from the facility.- Conduct investigations of incidents as required.- Other duties as assigned.

- You must have 2 years of Table Games experience within the last 10 years as a Certified Dealer.- Provides customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest.- As a dealer, must have the ability to deal multiple games as listed above while ensuring game protection in accordance with policy and procedures. Position requires that cast member be able to fill in as a supervisor when needed.- As a Senior Dealer, has the ability to supervise dealers, protect the integrity of the game at all times, assist guest when needed, enforce procedures related to games.- As a Senior Dealer, must be able to accurately complete any and all necessary documentation needed to properly track guests’ play and issue...

- Responsible for the creating, managing, and executing CRM campaign programs. - Maintains and updates the customer database within the casino management system (CMS).- Assists with managing marketing reinvestment strategy for CRM campaign programs. - Manages database marketing requests and fulfillment of trackable offer campaigns related, but not limited to, advertising, events, promotions, entertainment and sponsorships through all direct response marketing mediums.- Assists with managing marketing reinvestment strategy for CRM campaign programs.- Responsible for database marketing requests and fulfillment of tracking offer campaigns related, but not limited to, advertising, events, promotions, entertainment and sponsorships through all direct response marketing mediums.-...

This role is Remote. A Senior Staff Accountant provides financial support to various property operating departments including the property finance department in reporting accurate financial information, financial analysis, and special projects as assigned. This position will assist in the accurate and timely preparation of property financial statements in a centralized environment. Provide supervision, training, and guidance as needed to staff accountants. Maintain accounting records in accordance with General Accepted Accounting Principles (GAAP) and company policy. This position is remote. - Analyzes, reviews, and posts standard recurring journal entries that are prepared by a staff accountant. Communicates, coaches and recommend changes as needed for entries that are not...

- Employee will attend all daily pre-shift meetings to understand daily chef specials, wine pairing, and any other information such as special guest requests and reservation list for evening’s shift. - Employee will, with prescribed questions, ascertain guests’ agenda for the evening, suggestively recommending appetizer, dinner, and wine selections. - Employee will check his/her section for cleanliness, spotless tabletop glass, and silverware. - Employee will use POS system to accurately account for all consumed food and beverage per guest. - Accurately delivers to all guests the items ordered. - Assists other employees in food and beverage delivery - Attends required Quality & Training classes from HR or Training Department. - Anticipates our guests’ needs at all times. - Attends all...

- Assists in the preparation (i.e. set-up and break down) of banquet and special event functions.- Accomplishes all assigned services and tasks as directed.- Ensures that uniform is clean and presentable at all times.- Ensures that the work area is clean and safe at all times.- Must be able to stand for a full shift.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.

- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains clean...

- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains clean...

- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff- Engages in friendly conversations with guest whenever possible- Provides personalized service and uses guest’s name during all interactions. Greets each guest entering restaurant- Takes food and drink orders, communicates with bartender, assists in the preparation of drinks, and presents drinks to guests- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Operates a cash register/POS System, ringing...

- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.- Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner.- Responsible for complete set-up, stocking and service of assigned area; sets, cleans, and resets tables - Removing dirty dishes, glassware, flatware, and soiled linens from tables and countertops, transports to dish area.- Monitoring and replenishing of all stock items in assigned area in a neat, accurate and timely fashion.- Refilling water glasses, coffee cups, butter/condiments, bread, and carrying order to tables, as needed. - Making coffee or tea, as needed.- Ensuring assigned work area is neat, clean and sanitized throughout shift by wiping tables, counter areas, beverage stations,...

The Service Technician is responsible for providing timely and friendly service to all PSG locations, while repairing all VGT and Coin Operations equipment across their assigned route.  ESSENTIAL RESPONSIBILITIES - This position is responsible for providing a high level of customer service to clients and team members and uphold company standards of customer service- Understand and adhere to all company standards, policies, and procedures - Completes required training and development objectives within the assigned time frame - Projects a positive image of the company at all times - Ability to collaborate and work within a team-oriented environment - Ability to accurately prioritize, organize and complete multiple tasks - Handle Slot Machine malfunctions- Assist Route...

The Service Technician is responsible for providing timely and friendly service to all PSG locations, while repairing all VGT and Coin Operations equipment across their assigned route.  ESSENTIAL RESPONSIBILITIES - This position is responsible for providing a high level of customer service to clients and team members and uphold company standards of customer service- Understand and adhere to all company standards, policies, and procedures - Completes required training and development objectives within the assigned time frame - Projects a positive image of the company at all times - Ability to collaborate and work within a team-oriented environment - Ability to accurately prioritize, organize and complete multiple tasks - Handle Slot Machine malfunctions- Assist Route...

- Travels to VGT locations exchanging cash boxes, replenishing ticket paper, and servicing bill validators and ticket printers.  - Responsible for performing minor resets of video gaming terminals.  - Responsible for replenishing and servicing ticket redemption units and performing all duties as required for the route cash collection process. - This position is responsible for providing a high level of customer service to clients and employees and upholding company standards of customer service.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Understands and adheres to all company standards, policies, and procedures. - Completes required training and development...

The Service Technician is responsible for providing timely and friendly service to all PSG locations, while repairing all VGT and Coin Operations equipment across their assigned route.  ESSENTIAL RESPONSIBILITIES - This position is responsible for providing a high level of customer service to clients and team members and uphold company standards of customer service- Understand and adhere to all company standards, policies, and procedures - Completes required training and development objectives within the assigned time frame - Projects a positive image of the company at all times - Ability to collaborate and work within a team-oriented environment - Ability to accurately prioritize, organize and complete multiple tasks - Handle Slot Machine malfunctions- Assist Route...

The Service Technician is responsible for providing timely and friendly service to all PSG locations, while repairing all VGT and Coin Operations equipment across their assigned route.  ESSENTIAL RESPONSIBILITIES - This position is responsible for providing a high level of customer service to clients and team members and uphold company standards of customer service- Understand and adhere to all company standards, policies, and procedures - Completes required training and development objectives within the assigned time frame - Projects a positive image of the company at all times - Ability to collaborate and work within a team-oriented environment - Ability to accurately prioritize, organize and complete multiple tasks - Handle Slot Machine malfunctions- Assist Route...

The following and other duties may be assigned as necessary:  - Adheres to Standard Operating Procedures for the department and property; standards of code of conduct, attendance, appearance, cash handling, confidentiality, safety, food safety/sanitation and finally, Signature Guest Service. - Trains Desert Room Front of House Team Members in all aspects of the Front of House operation, including order taking, cash handling, sequence of service, administration of approved food safety/sanitation practices, and venue cleanliness. - Ensure that all menu items are available for service.  Take corrective action to correct any product outages, including seeking assistance from leaders and the Culinary Team in order to satisfy any outages. - Ensure the venue is properly always set up...

- Ensure compliance with applicable regulatory and company requirements - Motivate and develop the Mutuel team members utilizing departmental training as well as regular HR provided training opportunities - KPis are being met in Mutuels - Proactively monitor tracked wagering activity, and work with the Manager of Racing Services to look for opportunities to increase live wagering - Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  - Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and coaching employees; addressing concerns; and resolving problems - Directly supervises 40 employees in the Mutuels and Admissions area

- Responsible for supervising staff and the overall daily management of a designated shift in the Slots department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues...