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- Adheres to all departmental and property policies and procedures regarding guest service standards.- Responsible for providing friendly, professional, and responsive customer service to Bowling center guests.- Assists players in selecting equipment as needed.- Assigns guests to lanes according to established procedures.- Delivers and retrieves equipment from lanes as directed.- Maintains knowledge of property events, activities, and amenities to ensure personalized guest service.- Assists with the cleanliness and general maintenance of the center.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Repairs pinspotters in a timely manner.- Operates lane machine.- Performs lane and approach maintenance.- Performs preventative maintenance on bowling equipment.- Maintains working knowledge of bowling scoring system.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
The Business Development Executive position is responsible for developing and maintaining valuable relationships with players through marketing measures and exceptional customer service skills. Base Salary, plus competitive commission plan ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Develops and creates marketing campaigns at individual locations as well as for assigned route. - Develops marketing strategies for assigned customers and assists with campaign production and execution. - Establishes productive, professional relationships with key personnel in assigned customer accounts. - Resolves guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner. - Makes...
The Business Development Executive position is responsible for developing and maintaining valuable relationships with players through marketing measures and exceptional customer service skills. Base Salary, plus competitive commission plan ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Develops and creates marketing campaigns at individual locations as well as for assigned route. - Develops marketing strategies for assigned customers and assists with campaign production and execution. - Establishes productive, professional relationships with key personnel in assigned customer accounts. - Resolves guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner. - Makes...
***COMPETITIVE INCENTIVE PLAN*** The Business Development Executive position is responsible for developing and maintaining valuable relationships with players through marketing measures and exceptional customer service skills. The following and other duties may be assigned as necessary:- Develops and creates marketing campaigns at individual locations as well as for assigned route. - Develops marketing strategies for assigned customers and assists with campaign production and execution.- Establishes productive, professional relationships with key personnel in assigned customer accounts.- Resolves guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner.- Makes decisions in conjunction with location owner on game placement,...
- Clear and transport dishes and glassware from table to dishwashing area. - Clear, clean, stock and set up dining room tables and server stations. - Performs all other related and compatible duties as assigned.
- Clears and resets tables in accordance with established procedures.- Transports all dirty tableware to designed washing area for cleaning.- Accomplishes all assigned cleaning and maintenance tasks.- Follows prescribed service standards as they apply to the position.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Manager or a member of management.
MAJOR JOB DUTIES: Duties include, but are not limited to the following: - Familiarize yourself with service standards for the restaurant, especially table setups, beverage service and prebusing of tables.- Clean and set each table completely before going to another.- Clear all dirty dishes, wipe table with clean cloth, clean ashtrays, wipe booths and chairs. Reset table completely and properly.- Stock service stations, glasses, cups, silverware, etc.- Keep restaurant clean, floors, carpet, service stations, etc.- Handle all silver, glass and china in a sanitary manner, from the handles of silverware and cups, to the bottom of glasses.- Assist wait persons, if possible. Never neglect own duties to get beverages, for Wait Persons.- Never pick up money or guest checks...
MAJOR JOB DUTIES: Duties include, but are not limited to the following: - Familiarize yourself with service standards for the restaurant, especially table setups, beverage service and prebusing of tables.- Clean and set each table completely before going to another.- Clear all dirty dishes, wipe table with clean cloth, clean ashtrays, wipe booths and chairs. Reset table completely and properly.- Stock service stations, glasses, cups, silverware, etc.- Keep restaurant clean, floors, carpet, service stations, etc.- Handle all silver, glass and China in a sanitary manner, from the handles of silverware and cups, to the bottom of glasses.- Assist wait persons if possible, never neglect your own duties to get beverages, etc. for Wait Persons.- Never pick up money or guest...
MAJOR JOB DUTIES: Duties include, but are not limited to the following: - Familiarize yourself with service standards for the restaurant, especially table setups, beverage service and prebusing of tables.- Clean and set each table completely before going to another.- Clear all dirty dishes, wipe table with clean cloth, clean ashtrays, wipe booths and chairs. Reset table completely and properly.- Stock service stations, glasses, cups, silverware, etc.- Keep restaurant clean, floors, carpet, service stations, etc.- Handle all silver, glass and China in a sanitary manner, from the handles of silverware and cups, to the bottom of glasses.- Assist wait persons if possible, never neglect your own duties to get beverages, etc. for Wait Persons.- Never pick up money or guest...
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess. - Adheres to established department and property policies and procedures regarding guest service standards. - Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure. - Removes dirty dishes, solid linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans tables (wipes) and seats. Ensures that the buffet line is clean and sanitary. - Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top specifications. -...
ESSENTIAL DUTIES AND RESPONSIBILITIES - Assist server with guests’ dining experience.- Responsible for clearing all tables and resetting in accordance with department standards. - Monitor tables to assess guests’ needs; anticipate and respond to guest requests when meal has been completed while keeping table clear to provide a clean, neat, eating area. - Restock and clean assigned station at the end of each shift in accordance with department standards.- Maintains cleanliness of designated areas as directed in accordance with established department standards.- Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation.- Meet department uniform, appearance and grooming requirements.- Must...
- Continuously monitor tables to assess guests' needs in a courteous manner. - Other customer service duties required as requested by restaurant supervisor in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Responsible for clearing all tables and resetting them for new seating in accordance with venue standards.- Responsible for approaching newly seated guests, serving bread, butter, water, etc., in a timely and pleasant manner, working with servers to expedite service at all tables.- Restock and clean assigned station at end of shift to have ready for start of next shift in accordance with Department of Health standards.- Declare tips through time and attendance system at the end of each shift.
ESSENTIAL DUTIES AND RESPONSIBILITIES - Assist server with guests’ dining experience.- Responsible for clearing all tables and resetting in accordance with department standards. - Monitor tables to assess guests’ needs; anticipate and respond to guest requests when meal has been completed while keeping table clear to provide a clean, neat, eating area. - Restock and clean assigned station at the end of each shift in accordance with department standards.- Maintains cleanliness of designated areas as directed in accordance with established department standards.- Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation.- Meet department uniform, appearance and grooming requirements.- Must...
- Responsible for set-up and break down of private dining areas- Ensure each table is ready for guests arrival in accordance with venue standards- Restock and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards- Attendance at pre-shift meetings- Responsible for maintaining a regular and consistent attendance record- Participate as a team member with all servers, hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation- Keep dining area clear of debris and food regularly throughout the day- Keep floors around buffet and in dining area clear of trash and debris- Restock dishes and utensils needed for service areas throughout the buffet- Maintain beverage stations with...
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess. - Adheres to established department and property policies and procedures regarding guest service standards. - Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure. - Removes dirty dishes, solid linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans tables (wipes) and seats. Ensures that the buffet line is clean and sanitary. - Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top specifications. -...
- Responsible for providing guidance and daily supervision to staff in the Cage department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Reports to guest inquiries and reports issues to Manager for guest recovery.- Assists in preparing/review of currency transactions reports.-...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Operates assigned bank or window according to procedure.- Verifies previous count sheet from assigned bank, or, if window, count sheet from the Main Bank.- Counts down bank or window at end of each shift and reconciles to the Cage accountability.- Ensures that all key control procedures are executed according to established guidelines.- Ensures that contents of the banks are organized so they can be readily counted at shift changes.- Prepares and completes all job-related paperwork as approved in the internal Control Submission.- Assists with the NRT kiosk as needed in relation to emptying or filling the units.- Participates in and attends meetings as requested.-...
The cage cashier is responsible for collecting money from gamblers, processing payments, depositing money into the casinos bank, making sure all transactions are accurately recorded, and paying out winners. The ideal candidate is someone who pays great attention to detail by counting correctly, identifying counterfeit bills, and correcting errors. They should also have solid math skills as they will be dealing with many transactions and large amounts of money. Lastly, the candidate should have stellar communication skills and the ability to communicate effectively with customers and explain casino policies. ESSENTIAL RESPONSIBILITIES - Maintains security and accountability over all funds, including: Cash and cash advances, Front money, Gaming chips, Jackpot payouts, Kiosk...
• Deliver internal and external guest service by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest. Be friendly, polite & use courteous language. Provide especially timely & knowledgeable service; and then some! Always find solutions to guests’ problems. Use the guest’s name when appropriate. Thank the guest and invite him or her back.).• Respond to the needs of guests, and accurately handle guests’ monetary transactions; has the resiliency to deal with difficult customers.• Cashes and exchanges currency, checks, money orders, cashier checks, coins, tokens or gaming chips for customers and employees.• Handle large amounts of money, accounting for total funds received throughout the day and at the end of each day; maintains...
