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- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.- Promotes events and programs.- Provides personalized service and uses guest name.- Resolves service problems according to guidelines.- Provides fast, friendly, professional beverage service to guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray).- Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required- Slices and pits fruit as required.- Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures.- Operates a cash register/POS System, rings proper amount into...
Prepares and sets dining room and service areas according to BEO and department standards.· Greets guests and answer questions regarding food items, beverages and service.· Ensures all course and beverages are served promptly. This included plated, buffet style or family style events.· Maintains a professional appearance at all times, clean and well groomed as per standards.· May present, open and pour wine.· Assists with break down of salad dishes, glassware and linen.· Follows all policy and procedures according to company and department.· Maintains all work areas (cleanliness and safety) throughout shift, responsible for closing duties according to department standards.· Maintains the highest standards of professionalism to guests and co-workers.· Works quickly and...
MAJOR JOB DUTIES: Duties include, but are not limited to the following: - Follow proper register transaction procedures.- Adhere to the proper par stock procedures.- Have a complete understanding of all applicable laws and regulations concerning service of alcoholic beverages (as directed by Beverage Department).- Complete and oversee set-up and clearing of the bar area.- Monitor and train novice bartenders as dictated by management.- Remain up-to-date on Hotel current events and the hours of operation of all food and beverage outlets.- Must have the ability to pour up to 240 drinks per hour on a consistent basis.- Must have ability to read and follow specialty drink recipes as prepared by Beverage Manager.- Responsible for garnishing all cocktails from the bar...
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Provides fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray)- Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required- Slices and pits fruit as required- Operates and maintains all equipment and utensils as...
- Monitoring guest consumption of alcohol and intervenes as needed according to guidelines - Serving as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promoting casino events and programs - Providing personalized service and uses guest name - Resolving service problems according to guidelines - Providing fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray) - Preparing and pouring drink orders with proper portions and ingredients according to recipe, communicating with beverage servers, and presenting drinks to guests or servers as required - Slicing and pitting fruit as required - Operating and maintaining all...
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Provides fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray)- Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required- Slices and pits fruit as required- Operates and maintains all equipment and utensils as...
- Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations.- Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses, and accessories necessary. - Maintains integrity of all financial controls and responsibilities. -- Provides fast, friendly, professional, and responsive customer service to guests.- Maintains cleanliness of designated area. - ices and fills all non-alcoholic drinks for servers.- Provides work direction to assigned bar attendants.- Opens and closes bar according to established procedures.- Responsible for maintaining and balancing a cash drawer, Credit charges, and servers’ food transactions, including tips.- Resolves service issues according to established guidelines.-...
- Prepares and serves all alcoholic and non-alcoholic beverages.- Maintains adequate levels of products and supplies at assigned outlet - Serves all food products in a timely manner.- Accounts for all revenue and balances cash drawer at end of shift.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members. - Any and all duties as assigned by your Supervisor or a member of management.
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides personalized service and uses guest name - Resolves service problems according to guidelines - Provides fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray) - Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required- Slices and pits fruit as required - Operates and maintains all equipment and utensils...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations. - Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses, and accessories necessary. - Maintains integrity of all financial controls and responsibilities. - Provides fast, friendly, professional, and responsive customer service to guests. - Maintains cleanliness of designated area. - Ices and fills all non-alcoholic drinks for servers. - Provides work direction to assigned bar attendants. - Opens and closes bar according to established procedures. - Responsible for maintaining and balancing a cash drawer, Credit charges,...
ESSENTIAL DUTIES AND RESPONSIBILITIES - Provide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service.- Retrieve, prepare, display, sell, and serve products to customers including but not limited to alcoholic and non-alcoholic beverages.- Pour, mix, or prepare ingredients such as liquor, soda, water, or fruit juice to prepare beverages as ordered including drawing from taps or pouring from bottles.- Ensure that garnish items are adequately prepared and stocked including proper preparation of such items as lemons, limes, olives, celery, and cherries.- Prepare and serve food to bar guests.- Follow appropriate food and beverage handling procedures to...
Your daily responsibilities include:Bartenders are responsible for learning drink recipes, fostering a fun environment, being gracious hosts to all guests and co-workers while providing assistance within their assigned venue as directed by management. 70% Guest Service- Prepares and pours drink orders with proper portions and ingredients according to recipes, communicates well with other team members, and presents drinks to guests or team members as required.- Provides fast, friendly, professional service to guests, using their names, and team members. (e.g., 2 minute or less production cycle for 15 drink tray)- Responsible for promoting a positive influence in the community and participating in company-sponsored events as requested.- Maintains a clean and stocked...
- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.- Transports guest luggage to and from guests’ rooms.- Informs guests of emergency procedures and operation of amenities in guest room.- Ensures that all aspects of bus group luggage arrival and departure is handled efficiently. Ensures guests are assisted in a quick and friendly fashion.- Stores and retrieves packages for guests.
- Accurately transports guests’ luggage to the assigned room following completion of the registration process.- Picks up guests’ luggage upon departure and transfers to proper form of transportation or delivers for storage.- Provides fast and flawless guest service by supplying guests with information regarding Hotel/Casino amenities, special events, and travel directions.- Assists guests with room changes and maintains room key security.- Promotes outstanding guest relations.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Maintains strict confidentiality in all company matters.- Any and all duties as assigned by your Manager or a member of management.
The Bellperson assists guests in transporting luggage to and from guest rooms, coordinates guests' needs, requests and inquiries. Essential Functions - Greet guests and escort them to their rooms when needed - Handles luggage for guests upon arrival or departure - Transports luggage between lobby and guest rooms - Receive and mark baggage by completing and attaching claim checks - Assist physically challenged guests with special needs - Maintain presentable entrances - Assist the Front Desk in delivering quick and efficient service to hotel guests - Maintain constant communication with transportation, front desk, and messaging/PBX team members - Assist guest with general questions about the rooms or other points of interests - Comply with all health and safety standards - Attend...
- Responsible for supervising staff and the overall daily management of a designated shift. - Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Assists in establishing product menu and records product inventories.- Assists in maintaining beverage department policies and procedures to control beverage and labor costs while maintaining quality product, presentation and service.- Communicates with all other departments as they relate to the Beverage operation to coordinate activities or correct problems on designated shift.- Assists with providing support for special events when necessary on...
- Maintain par levels of operating supplies and equipment for each bar obtaining replacement stock from alcohol storage areas in accordance with procedure.- Keep all service wells stocked with set pars of paper goods and alcohol.- Stock the weekly beer and liquor order in its proper location.- Clean and stocks the guest self-serves as needed throughout the shift.- Clean and stocks the Employee Dining Room/Backstage Café- Responsible for keg change and removal and proper storage.- Cleaning and organization of service wells, beer cooler and storage areas.- Must have open availability including all three shifts, weekends, and holidays.- Comply with state, company, and department policies and regulations.- Will work special events, as needed.- Responsible for fostering...
The job of a cocktail server is to provide alcoholic beverages to customers at a lounge, nightclub, or bar. Cocktail servers frequently take orders from customers, deliver drinks and food, participate in special events, and make suggestions to customers. They may also clean and stock beverage service stations, collect dirty cups, and report noticeably intoxicated guests to supervisors. In some cases, a cocktail server may also focus on promoting the venue, itemizing bills, and processing payments. The ideal candidate will have had experience in high volume dining/bartending, will have knowledge of mixology, and has great communication skills. ESSENTIAL RESPONSIBILITIES - Prepares and/or serves beverages following standard practices and recipes- Maintains cleanliness and safety...
- Responsible for familiarization of cocktails and prices in order to insure proper ordering and expedition of beverage orders. - Suggest and upsell cocktails. - Observe and anticipate guest’s needs in order to fill any additional requests or needs. - Serve tables in proper order of arrival with exceptions in common sense situations or as ordered by your supervisor. - Inform immediate supervisor if a critical supply or service situation should arise. - Responsible for side work assigned and any additional assigned daily tasks. - Practice and observe safety rules and regulations and encourage others to do the same. - Perform related duties as assigned. - Conduct oneself in a manner that reflects a positive professional image. - Greet guests with a smile and a pleasant...