Job Listings

- Support the Marketing and Player Development teams at Hollywood Casino Tunica and 1st Jackpot Casino Tunica with flexibility to adapt daily between properties, duties and tasks assigned.- Assists in the development and execution of all promotions, gift giveaways, entertainment acts and special events while supporting departmental compliance to established budget.- Support Marketing Specialist, and Social Media Coordinator duties at both Hollywood Casino Tunica and 1st Jackpot Casino Tunica.- Ability to support audio / visual and entertainment duties as needed.- Resolves guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner.- Performs outbound telemarketing and supports Executive Hosts and Casino Hosts while ensuring customer...

- Clears and resets tables in accordance with established procedures.- Transports all dirty tableware to designed washing area for cleaning.- Accomplishes all assigned cleaning and maintenance tasks.- Follows prescribed service standards as they apply to the position.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Manager or a member of management.

- Clears and resets tables in accordance with established procedures.- Transports all dirty tableware to designated washing area for cleaning.- Accomplishes all assigned cleaning and maintenance tasks.- Follows prescribed service standards as they apply to the position.- Exhibits a friendly, helpful, and courteous manner when dealing with customer of fellow team members.- Any and all duties as assigned by you Manager or a member of management.- Able to lift 25 pounds.

MAJOR JOB DUTIES:  Duties include, but are not limited to the following: - Familiarize yourself with service standards for the restaurant, especially table setups, beverage service and prebusing of tables.- Clean and set each table completely before going to another.- Clear all dirty dishes, wipe table with clean cloth, clean ashtrays, wipe booths and chairs.  Reset table completely and properly.- Stock service stations, glasses, cups, silverware, etc.- Keep restaurant clean, floors, carpet, service stations, etc.- Handle all silver, glass and China in a sanitary manner, from the handles of silverware and cups, to the bottom of glasses.- Assist wait persons if possible, never neglect your own duties to get beverages, etc. for Wait Persons.- Never pick up money or guest...

- Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess. - Adheres to established departmental and property policies and procedures regarding guest service standards. - Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure.  - Removes dirty dishes, soiled linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans tables (wipes) and seats. Ensures that the buffet line is clean and sanitary. - Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top...

- Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess. - Adheres to established departmental and property policies and procedures regarding guest service standards. - Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure. - Removes dirty dishes, soiled linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans tables (wipes) and seats. - Ensures that the steakhouse line is clean and sanitary. - Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top...

- Maintains a positive attitude at all times, supporting the policies of Cactus Pete’s. - Maintain and well-groomed, neat and clean appearance. - Ensures that the food prep area is clean and sanitary. - Must be able to stand for long periods of time. - Assist food servers. - Maintain cleanliness of dining room before, during, after service. - Maintain established inventory of linen, glass, and condiments as per checklist and instruction of supervisor/manager. - The Busser/Stocker is responsible for clearing and setting tables in the dining room, stocking linens, glassware and silverware, and cleanliness of all areas. 

- Responsible for set-up and break down of private dining areas- Ensure each table is ready for guests arrival in accordance with venue standards- Restock and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards- Attendance at pre-shift meetings- Responsible for maintaining a regular and consistent attendance record- Participate as a team member with all servers, hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation- Keep dining area clear of debris and food regularly throughout the day- Keep floors around buffet and in dining area clear of trash and debris- Restock dishes and utensils needed for service areas throughout the buffet- Maintain beverage stations with...

ESSENTIAL DUTIES AND RESPONSIBILITIES - Assist server with guests’ dining experience.- Responsible for clearing all tables and resetting in accordance with department standards. - Monitor tables to assess guests’ needs; anticipate and respond to guest requests when meal has been completed while keeping table clear to provide a clean, neat, eating area. - Restock and clean assigned station at the end of each shift in accordance with department standards.- Maintains cleanliness of designated areas as directed in accordance with established department standards.- Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation.- Meet department uniform, appearance and grooming requirements.- Must...

- This is a dual property role - supporting RiverSide and Hollywod Casino Kansas Speedway- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Reviews requisitions.- Confers with vendors to obtain product or service information such as price, availability, and delivery schedule.- Selects products for purchase by testing, observing, or examining items.- Estimates values according to knowledge of market price.- Determines method of procurement such as direct purchase or bid.- Prepares purchase orders or bid requests.- Reviews bid proposals and negotiates contracts within budgetary limitations and scope of authority.- Maintains procurement records such as items or...

- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. .-...

- Responsible for providing guidance and daily supervision to staff in the Cage department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Reports to guest inquiries and reports issues to Manager for guest recovery.- Assists in preparing/review of currency transactions reports.-...

• Deliver internal and external guest service by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest. Be friendly, polite & use courteous language. Provide especially timely & knowledgeable service; and then some! Always find solutions to guests’ problems. Use the guest’s name when appropriate. Thank the guest and invite him or her back.).• Respond to the needs of guests, and accurately handle guests’ monetary transactions; has the resiliency to deal with difficult customers.• Cashes and exchanges currency, checks, money orders, cashier checks, coins, tokens or gaming chips for customers and employees.• Handle large amounts of money, accounting for total funds received throughout the day and at the end of each day; maintains...

SUMMARYAssist guests in an efficient and friendly manner.  Cash checks and chips, and sell and redeem chips and tokens, and redeem tito tickets.  Safeguard casino assets at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES- Cash customer checks and establish information accounts for guests to speed up further check cashing.- Sell and redeem slot machine tokens.- Cash and sell chips.  Redeem players' winnings for cash.- Answer patron questions and provide solutions with a professional demeanor- Provider professional representation at internal and external meeting and events- Process credit/debit card cash advance checks.- Balance cash drawers.  Ensure that the drawers are at appropriate impressed amount at beginning and end of each shift.- Perform buys with main bank...

- Operates assigned bank or window according to procedure.- Verifies previous count sheet from assigned bank, or, if window, count sheet from the Main Bank.- Counts down bank or window at end of each shift and reconciles to the cage accountability.- Ensures that all key control procedures are executed according to established guidelines.- Ensures that contents of the banks are organized so they can be readily counted at shift changes.- Prepares and completes all job-related paperwork as approved in the internal Control Submission.- Assists with the NRT kiosk as needed in relation to emptying or filling the units.- Participates in and attends meetings as requested.- Completes Currency Transaction Reports as required by law.- Conducts “Verifications” (doubles) to ensure...

The cage cashier is responsible for collecting money from gamblers, processing payments, depositing money into the casinos bank, making sure all transactions are accurately recorded, and paying out winners. The ideal candidate is someone who pays great attention to detail by counting correctly, identifying counterfeit bills, and correcting errors. They should also have solid math skills as they will be dealing with many transactions and large amounts of money. Lastly, the candidate should have stellar communication skills and the ability to communicate effectively with customers and explain casino policies.  ESSENTIAL RESPONSIBILITIES - Maintains security and accountability over all funds, including: Cash and cash advances, Front money, Gaming chips, Jackpot payouts, Kiosk...

MAJOR JOB DUTIES:   The following and other duties may be assigned as necessary:  - Adhere strictly to all Gaming regulations.  - Verify cash turn ins from operating departments.  - Verify several types of cash paid outs.  - Verify cashier's banks.  - Prepare accountability to determine daily revenue.  - Prepare daily bank deposit on revenue.  - Cash customer checks cashing within prescribed limits.  - Ensure all transactions are accurate.  - Must provide courteous and friendly service to all staff and guests.  - Perform related work as requested.  - Enroll new members in the Players Club and assist existing members.  - Effectively communicate the benefits of Players Club membership to all guests.  - Maintain comprehensive knowledge of all current and upcoming...

- Assist guests with all Cage operations, including but not limited to, check cashing, chip sales, credit application processing, redemptions, and credit transactions in a pleasant and professional manner, in compliance with internal controls.- This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Counts drawer at start of shift, verifies cash amount, and documents according to standard procedure.- Issues chips and tokens to guests for cash.- Receives payments for markers and records in the computer system.- Deposits paid markers to the bank.- Redeems complimentary coupons in accordance with standard procedures.- Redeems chips or tokens for cash...

- Assist guests with all Cage operations, including but not limited to, check cashing, chip sales, credit application processing, redemptions, and credit transactions in a pleasant and professional manner, in compliance with internal controls.- This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Counts drawer at start of shift, verifies cash amount, and documents according to standard procedure.- Issues chips and tokens to guests for cash.- Receives payments for markers and records in the computer system.- Deposits paid markers to the bank.- Redeems complimentary coupons in accordance with standard procedures.- Redeems chips or tokens for cash...

- Supervises the Casino Cashiering operation in Cage on assigned shift in accordance with internal Contrond company procedures. - This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Tests time stamps and jet sorts. - Reviews staffing levels and guest flow and assigns work areas to staff. - Reviews and approves check-cashing transactions as required. - Monitors checkout money to determine fill requirements. - Reviews close out procedures by Cashiers, ensures drawer balances, and notes all variances. - Investigates equipment or facility problems and notifies Shift Manager. - Investigates and resolves guest complaints or concerns in accordance...