Job Listings

JOB SUMMARY: The Player Services/Cage Assistant Shift Manager (ASM) plays a vital part in ensuring the integrity of our assets and managing the balancing of cage banks. Responsibilities include running reports, maintaining knowledge of player tracking systems, and internal controls, and responding to guest inquiries while providing exceptional service. Additionally, the Player Services/Cage ASM oversees team member development, staffing, and the daily operations of Player Services. ESSENTIAL DUTIES AND RESPONSIBILITIES:- Maintain thorough knowledge of player tracking systems, internal controls, and policies/procedures, and make suggestions for improvement.- Responsible for securing the integrity of all assets and oversees balancing of all cage banks.- Run reports and...

- Adheres to all departmental and property policies and procedures regarding guest service standards.- Adheres to and enforces compliance with all regulations established by Louisiana State Police Gaming Division, United States Coast Guard, ABS Consulting, and other applicable agencies pertaining to riverboat gaming and vessel operations while adhering to the policies and procedures set forth by Boomtown Casino New Orleans.- Manages routine and preventative maintenance programs and all emergency procedures including fire, evacuation, etc., for the vessel. Ensures that all emergencies are drilled and documented regularly (every emergency drilled quarterly) to guarantee that employees are proficient in knowing how to handle any emergency.- Ensures compliance with OSHA standards and...

- Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area - Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion   - Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station - Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper...

What does River City Casino & Hotel have to offer?    - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Casino Barback you will,Shift: 6pm-4am Friday, Saturday, and Sunday | Pay: $9 per hour plus tips (Tip Avg. $100- $200 per shift)- Provides fast, friendly, professional, and responsive customer service.- Adheres to established departmental and property policies and procedures regarding guest service standards.- Sets up bars for operation; cuts fruit; stocks ice; empties garbage.- Supports bartender needs; ices drink glasses and pours non-alcoholic drinks as...

As a Casino Barback, you will:Shift: 7PM- 3AM (Sunday/ Mondays off)Pay: $8.15 per hour + tips (Avg. $100/shift)- Provides fast, friendly, professional service to casino guests, beverage servers, and bartenders. - Monitors guest consumption of alcohol and intervenes as needed according to guidelines. - Serves as ambassador of goodwill while working and at customer and public relations functions. - Promotes casino events and programs. - Provides personalized service and uses guest name. - Resolves service problems according to guidelines. - Works well with others, especially beverage servers, bartenders, other barbacks, Beverage Supervisors, and Casino Supervisors. - Maintains par levels of operating supplies and equipment for each bar, obtaining replacement stock from...

- Make routine rounds of assigned section to obtain beverage orders, such as wine, bottled or draft beers, and non-alcoholic beverages with proper garnishes from guests- Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks- Deliver beverage orders and provide amenities to guests such as matches, beverage napkins, and ashtrays throughout assigned section and maintain assigned section by collecting used glassware, ashtrays, and trash- Observe and enforce Health Department regulations regarding handling, storage, and cleanliness - Adhere to alcohol safety standards and liquor laws- Delivers superior internal and external guest service

Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets  - Discounted RTD EcoPass - Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and...

ESSENTIAL DUTIES AND RESPONSIBILITIES:- Ensure interactions with internal and external guests follow the guidelines of the Red Carpet Customer Service Program- Maintains balanced cashier's station- Process cash transactions for casino customers and employees (Includes cashing TITO tickets, personal checks, travelers checks, exchange currency and processing cash advances)- Be knowledgeable and comply with Title 31 regulations- Enroll patrons into Players Club, issue patrons Players Club cards, maintain accurate player tracking information, and assist the Marketing Department with all casino promotions- Works the main bank as assigned- Answers phone calls with proper phone etiquette- Complies with state, company, department policies and regulations   - Other duties may be...

ESSENTIAL DUTIES AND RESPONSIBILITIES:- Ensure interactions with internal and external guests follow the guidelines of the Red Carpet Customer Service Program- Maintains balanced cashier's station- Process cash transactions for casino customers and employees (Includes cashing TITO tickets, personal checks, travelers checks, exchange currency and processing cash advances)- Be knowledgeable and comply with Title 31 regulations- Enroll patrons into Players Club, issue patrons Players Club cards, maintain accurate player tracking information, and assist the Marketing Department with all casino promotions- Works the main bank as assigned- Answers phone calls with proper phone etiquette- Complies with state, company, department policies and regulations   - Other duties may be...

ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Process cash transactions for casino customers and.- Be knowledgeable and comply with Title 31 regulations.- Enroll patrons into Players Club, issue patrons Players Club cards, maintain accurate player tracking information and assist the Marketing Department with all casino promotions.- Answer phone calls with proper phone etiquette. - Cash customer checks and ensure guest information is accurate - Balance cash drawers.  Ensure that the drawers are at appropriate impressed amount at beginning and end of each shift.- Perform buys with main bank to keep drawer stocked...

- Maintains general cleaning of the entire casino, front of house bar areas and public space of the hotel excluding kitchens.- Cleans all offices and public restrooms.- Transports all trash.- Cleans up after all special events.- Maintains front entry way and Porte Cohere- Reports any problems to EVS Supervisor.- Adheres to all company, department policies, procedures and safety standards.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.

- Mixes chemicals and operates carpet shampooer and buffer.- Moves furniture and cleans assigned area.- Maintains and cleans machines after use.- Maintains general cleaning of the entire casino, excluding kitchen, and bar areas. Transports all trash.- Reports any problems to EVS Supervisor.- Adheres to all company, department policies, procedures and safety standards.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members. - Any and all duties as assigned by your Supervisor or a member of management.

What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Casino Cleaning Attendant, you will:Shift: 2:30pm - 11:00pm, 10:30pm-7:00amPay: $16.00 per hour- Maintain the daily appearance of the property and casino - Clean and polish surface areas, machines, chairs, ash trays, baseboards, etc.- Clean and supply restrooms. You will extract or clean of bodily fluids when reported.- Clean windows, glass, mirrors, and remove trash.- This position will require you to be standing during the duration of your shift. - In this...

What does River City Casino & Hotel have to offer?    - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Casino Cleaning Attendant, you will:Shift: 3:00pm-11:30pm or 11:00pm-7:30am Pay: $16.00 per hour- Maintain the daily appearance of the property and casino- Clean and polish surface areas, slot machines, chairs and ash trays- Service, clean, and supply restrooms. You will extract or clean of bodily fluids when reported- Clean windows, glass partitions, mirrors, and remove trash- This position will require you to be standing during the duration of your shift....

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines.- Removes trash from trash containers and places into the dumpsters.- Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor...

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines.- Removes trash from trash containers and places into the dumpsters.- Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor...

SUMMARY: Responsible for deep cleaning of all floor surface areas, restrooms, slot machines, and high dusting. ESSENTIAL RESPONSIBILITIES The following and other duties may be assigned as necessary: -  Detailing restrooms including but not limited to tile floor, grout, edging, toilets, sinks, walls, stalls, vents, ceiling tiles etc.-  Daily use of deep cleaning machinery including side-by-sides, heavy duty floor cleaners, wet and dry industrial vacuums.-  Clean & maintain all tile floors including grout.-  Clean & maintain all hardwood and other flooring as needed.-  Clean and maintain all floor cleaning equipment.-  Moving and cleaning furniture as needed.-  Deep cleaning of slot machines & slot banks, this includes tops, sides, bases & chairs.-  Deep clean...

- Advocate for all other marketing programs. Encourages sign ups and processes them efficiently. - Greets guests actively engaged in gaming and assists team members in player identification.- Provides guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests.- Maintains knowledge of casino marketing and player development promotions and encourages guest participation.- Maintains knowledge of credit procedures and encourages the use of credit when appropriate.- Assists in resolving guest opportunities and/or conflicts, in fair and equitable manners.- Analyzes and coordinates in-house invitation lists with Manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with...

Casino Host’s typically average between $10,000 and $20,000 per year in bonuses based on quarterly performance- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Identify and develop personal relationships with new and first time guests- Provide personal service to assigned VIP players, issuing complementaries based on player ratings as needed- Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events- Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters- Promote casino events via telemarketing and...

- Assists in resolving guest opportunities, conflicts, and complaints on behalf of the company in a fair and equitable manner.- Develops relationships with players to grow customer base and increase company revenues by assuring customer retention and repeat business.- Attracts and manages customers through weekly telemarketing and in-person contact on the casino floor. Exercises discretion to provide guests with hospitality arrangements, including rooms, food, and beverages; assists with special requests.- Proactively seeks out new business on casino floor, introducing the benefits of and soliciting enrollment for the player rewards program.- Highly knowledgeable of Credit procedures, if applicable. Encourages the use of Credit and may extend lines of Credit when appropriate and...