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- Greet guests warmly and create a polished, professional arrival and departure experience.- Manage reservations, waitlists, seating assignments, occupancy flow, and guest profile information using approved reservation or guest-management systems.- Coordinate VIP accommodations, special occasions, membership/locker-related guest inquiries, and guest requests in partnership with lounge leadership.- Monitor lounge pacing, seating availability, guest flow, and lobby presentation throughout service.- Communicate effectively with servers, bartenders, managers, casino team members, and guests while following chain-of-command - - Maintain awareness of lounge offerings, cigar categories, beverage offerings, events, and membership or VIP programs, where applicable.- Recognize repeat...
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We are seeking a highly creative and driven Social Media Manager, Content to manage the social media presence of PENN Play and PENN Entertainment and bring our brands to life through compelling, social-first storytelling. This role will serve as the primary content creator for these channels, personally developing, capturing, editing, and publishing photography, video, graphics, and written content. - The Social Media Manager, Content will also partner closely with the Loyalty team to translate PENN Play initiatives into engaging social campaigns and content, while collaborating with the broader Social Media team to coordinate PENN Play storytelling across PENN Entertainment's portfolio of brands and locations.- The following and other duties may be assigned as necessary:-...
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ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for supervising staff and the overall daily management of A/P, GL, Payroll, Accounting and Receiving department(s). Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Establishes, or recommends to management, major corporate economic strategies, objectives, and policies for company.-...
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- Creates an atmosphere that induces guests to have L'Auberge Baton Rouge as their resort/hotel of choice; responsible for actively building and retaining customer relations and acts as a mentor to other employees in order to provide superior customer service.- Contacts client-meeting planners’ daily (verbal or written) to establish a schedule of communications. Discuss groups’ arrival, departure, function services, off-property functions and cross-sells amenities of property when appropriate according to written and signed contacts. - Recommends, upgrades and cross-selling options and assists the meeting planner in the use of facility and off-site resorts.- Communicates and follows though daily with all hotel service departments to ensure that all changes are being fulfilled...
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- Provide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service.- Must be able and willing to cook and prepare food products including cutting, trimming, chopping, slicing, carving, mixing, cooking, sautéing, grilling, frying, broiling, baking, and steaming and application of other preparation techniques as required for preparation of food and beverage products for Gram & Dun venue.- Follow appropriate food handling procedures to ensure safe, quality products.- Maintain freshness of food and beverage items by rotating items as needed and maintaining items at appropriate temperatures.- Ensure supplies and products are stocked as needed including ensuring...
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- Reads food orders from computer printouts, and prepares food items, according to established menu plans.- Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests.- Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving.- Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.- Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines.- Coordinates with and communicates orders to dining room staff. - Communicates as needed with Lead Cook and Sous Chefs.
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- Prepares, expedites, monitors, replenishes, and/or transports meats, vegetables, soups, sauces and other food items as indicated by production sheets.- Reports to Sous Chef at start of shift to receive instructions as daily specials or menu changes.- Arranges mise en place according posted instructions and menu requirements.- Communicates station needs, waste and discrepancies with immediate supervisor.- As directed by supervisor, prepares and presents menu items according to recipe specification and presentation photos.- Assists in other areas of kitchen as directed by Sous Chef.- Interacts with guests and coworkers in a professional, courteous manner.- Maintains a clean and sanitary work area at all times.- Performs other duties as assigned by supervisor.
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- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Works closely with Sous Chef to monitor culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Efficient preparation of all food related items for both batch and individual plated recipes with attention to maintaining appropriate food costs, volume, quality, and attractiveness.- Ability to perform the functions of any culinary task assigned within...
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- Works closely with Sous Chef to monitor culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities - Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free. - Efficient preparation of all food related items for both batch and individual plated recipes with attention to maintaining appropriate food costs, volume, quality, and attractiveness. - Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, pantry and prep when needed. - Accountable for meeting or exceeding all state and Company sanitation requirements (ServSafe). - Supports safety and accident prevention programs (non...
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- Performs duties to prepare and cook foods such as meats, entrees, soups, and other dishes of medium complexity according to standard recipes. - Transports, dishes up, plates, and presents food products for menus to include various cooking methods, broiling, roasting, sautéing, poaching, braising, boiling, and ala minute cooking in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Oversees activities of Cook III’s and maintains a clean food preparation area. - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Checks and ensures adequate supply of foods and seasonings. - Checks that...
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- Providing fast, friendly, professional and responsive customer service to culinary team members and guests. Greets, and makes welcome, each guest approaching their station.- Maintaining current and accurate information regarding food items.- Preparing food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request. - Employs proper cooking methods, cooks to specifications, and handles, stores and rotates food properly in accordance with established health and safety standards. - Slicing, dicing, chopping and prepare raw products.- Carving meats, portioning food on serving plates, add gravies and sauces, and garnish plates as required.- Wiping counter areas, sinks and floors as required to maintain a clean...
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- Providing fast, friendly, professional, and responsive customer service to team members and guests.- Maintaining current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients)- Preparing food items per guest order as required including, but not limited to, breakfast items, entrees, and desserts according to guest request- Employing proper cooking methods, cooks to specifications, and handling, storing and rotating food properly in accordance with established health and safety standards- Slicing, dicing, chopping, and preparing raw products- Carving meats, portioning food on serving plates, adding gravies and sauces, and garnishing plates as required- Wiping counter areas, sinks and floors as required to maintain a clean and safe...
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- Ensuring products meet all recipes standards - Maintaining proper production levels - Knowledge of all applicable food preparation methods and measures - Knows and understands all cooking tools and measurement conversions - Communicating and maintaining proper staffing levels with daily volume - Insuring proper handling and storage of food items as per internal and Health Department standards - Maintaining integrity with food and labor controls - Has good interpersonal and communication skills - Understanding and following all policies and procedures - Relieving line cooks as needed - Making recommendations in ordering supplies - Ability to give direction, assign tasks, follow up with assigned tasks, coach for success and administer counseling of...
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- Providing fast, friendly, professional, and responsive customer service to team members and guests.- Maintaining current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients)- Preparing food items per guest order as required including, but not limited to, breakfast items, entrees, and desserts according to guest request- Employing proper cooking methods, cooks to specifications, and handling, storing and rotating food properly in accordance with established health and safety standards- Slicing, dicing, chopping, and preparing raw products- Carving meats, portioning food on serving plates, adding gravies and sauces, and garnishing plates as required- Wiping counter areas, sinks and floors as required to maintain a clean and safe...
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- Ability to perform assigned function within the kitchen such as broiler, sauté, pantry, prep and production when needed. - Accepts direction during day to day operations to ensure culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities are met. - Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintainingappropriate volume, quality, cleanliness and attractiveness. - Adjust thermostat controls to regulate temperature of ovens, broilers, grills, roasters and stem kettles. - Bakes, roasts, broils, and stems meats, fish, vegetables, and other foods. - Adds seasoning to...
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- Ability to perform assigned function within the kitchen such as broiler, sauté, pantry, prep and production when needed. - Accepts direction during day to day operations to ensure culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities are met. - Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintainingappropriate volume, quality, cleanliness and attractiveness. - Adjust thermostat controls to regulate temperature of ovens, broilers, grills, roasters and stem kettles. - Bakes, roasts, broils, and stems meats, fish, vegetables, and other foods. - Adds seasoning to...
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- Ensuring products meet all recipes standards - Maintaining proper production levels- Knowledge of all applicable food preparation methods and measures - Knows and understands all cooking tools and measurement conversions - Communicating and maintaining proper staffing levels with daily volume- Insuring proper handling and storage of food items as per internal and Health Department standards - Maintaining integrity with food and labor controls - Has good interpersonal and communication skills - Understanding and following all policies and procedures- Relieving line cooks as needed- Making recommendations in ordering supplies - Ability to give direction, assign tasks, follow up with assigned tasks, coach for success and administer counseling of policy and procedural...
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- Ensuring products meet all recipes standards - Maintaining proper production levels- Knowledge of all applicable food preparation methods and measures - Knows and understands all cooking tools and measurement conversions - Communicating and maintaining proper staffing levels with daily volume- Insuring proper handling and storage of food items as per internal and Health Department standards - Maintaining integrity with food and labor controls - Has good interpersonal and communication skills - Understanding and following all policies and procedures- Relieving line cooks as needed- Making recommendations in ordering supplies - Ability to give direction, assign tasks, follow up with assigned tasks, coach for success and administer counseling of policy and procedural...
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- Responsible for learning and being familiar with the facility’s room outlets, and for being able to answer general questions regarding the property.- Reads food orders from computer printouts, and prepares food items, according to established menu plans.- Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests.- Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving.- Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.- Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines.- Coordinates with and communicates orders to dining room...
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Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...