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- Greet and verbally acknowledge each guest promptly. - Responsible for prompt, efficient, and courteous service of food and beverages to banquet and casino guests in accordance with venue and/or promotion/event standards. - Ensure each station is ready for guests' arrival in accordance with Banquet Event Order. - Knowledge of all event specification and details in accordance with Banquet Event Order. - Complete knowledge of all menu items and how each item is prepared. - Monitor guests' needs on a continual basis and ensure all requests are promptly fulfilled. - General knowledge of operations at HCPN in order to answer guest inquiries regarding racing, slots, wagering, etc. - Keep work area neat and clean in accordance with all PA Department of Health standards. -...
- Greet and verbally acknowledge each guest promptly. - Responsible for prompt, efficient, and courteous service of food and beverages to banquet and casino guests in accordance with venue and/or promotion/event standards. - Ensure each station is ready for guests' arrival in accordance with Banquet Event Order. - Knowledge of all event specification and details in accordance with Banquet Event Order. - Complete knowledge of all menu items and how each item is prepared. - Monitor guests' needs on a continual basis and ensure all requests are promptly fulfilled. - General knowledge of operations at HCPN in order to answer guest inquiries regarding racing, slots, wagering, etc. - Keep work area neat and clean in accordance with all PA Department of Health standards. -...
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Produces menu items as listed in each restaurant. Follows all prep lists and ensure kitchens are stocked and ready for service.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.- Assists with maintaining...
- Achieves desired results through established methods, procedures, and guidelines to maintain established standards and high-quality service. Monitors results through inspection, evaluation, and analysis; makes changes if necessary, to achieve goals.- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers, and manages operational goals, and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Develops and produces menu items as listed in each restaurant. Follows all prep lists and ensures kitchens are stocked and ready for service.- Assists in the budget process for the department...
- Achieve desired results through established methods, procedures and guidelines to maintain desired standards, and high quality service. Monitor results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result.- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Assists with production of menu items as listed in each restaurant. Follows all prep lists and ensure kitchens are stocked and ready for service.- May be responsible for assisting in the budget...
- Provides personalized service and uses guest name.- Resolves service problems according to guidelines.- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.- Promotes casino events and programs.- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round.- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.- Takes drink orders, communicates with bartender, assists in the preparation of drinks, and presents drinks to guests.- Handles money according to procedure.- Works well with others, especially beverage servers, bartenders, barbacks, Beverage Supervisor, and Slots Supervisor.-...
- Establishes rapport with guests and creates a friendly and fun atmosphere. - Maintains well-groomed appearance in accordance with Food & Beverage Grooming Standards for Cocktail Servers at all times in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Responsible for prompt, efficient, and courteous beverage service to casino guests in accordance with HCPN policies, procedures, and standards. - Knowledge of PLCB and RG standards. - Knowledge of alcoholic and non-alcoholic beverages and awareness of new drink trends. - Monitors guests needs on a continuous basis and ensures all requests are promptly fulfilled. - Accurate and efficient use of POS system. - Monitors guests' alcohol intake in accordance with RAMP...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Provides prompt, courteous beverage refreshment service to casino guests. - Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks. - Keeps informed of continually changing promotional beverages, events, and services. - Maintains integrity of all financial controls and responsibilities. - interacts with guests and co-workers in a helpful, positive, professional, and friendly manner. - Resolves service issues according to established guidelines. - Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor. - Takes orders and serves drinks to customers....
Performs all tasks related to beverage service in a courteous and efficient manner while maintaining a clean work area in accordance with established standards and procedures. Essential Functions - Take drink orders from guests- Obtain drinks from station- Garnish and ice drinks as necessary- Serve beverages to guests in the lounge areas or on the gaming floors- Maintain a clean station at all times- Maintain knowledge of current hotel & casino activities, beverage outlets and operations- Follow all check settlement and Casino floor beverage control procedures- Promote good guest relations and always accommodate any reasonable request- Complete tasks dictated by the Supervisor/Team Leader on duty- Other job-related duties as requested
Prairie State Gaming is one of the largest, most respected video gaming terminal operators in Illinois. Our operations include more than 2,000 gaming terminals across a network of more than 400 bar and retail gaming establishments in the state. Prairie State Gaming is the only Illinois video gaming terminal operator with the financial strength to quickly roll out your games, to back them with the best-in-class support, and the experience to operate in a highly regulated environment. ESSENTIAL RESPONSIBILITIES - Current Illinois Terminal Handler or Technician license or must be able to become licensed by the Illinois Gaming Board within 90 days of start date- Collect money from slot machines and fill machines- Repair slot machines
ESSENTIAL DUTIES AND RESPONSIBILITIES:- Supervises and manages staff who are responsible for the Compliance department.- Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving deadlines.- Assists in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Responsible for assisting in the training, implementation, and enforcement of the property SARC/Title 31 and Responsible Gaming compliance programs.- Ensures compliance with reporting commitments required by the Corporate office and regulatory...
- Responsible for assisting in the training, implementation, and enforcement of the property SARC/Title 31 and Responsible Gaming compliance programs. - Coordinates regulatory activities to provide optimum support to all departments and manager. - Processes renewal submissions for the Louisiana Gaming Control Board. - Maintains organized set of detailed records and files to document transactions.- Assists in compilation of reports for the Louisiana Gaming Control Board and assists in submission of necessary paperwork on behalf of manager, as needed.- Responsible for tracking and maintaining Louisiana Gaming Control Board approval documentation for any property matters. - Performs research, as necessary, for tasks ranging from small daily projects and questions to large-scale...
- Responsible for assisting in the training, implementation, and enforcement of the property SARC/Title 31 and Responsible Gaming compliance programs. - Coordinates regulatory activities to provide optimum support to all departments and manager. - Processes renewal submissions for the indiana Gaming Commission. - Maintains organized set of detailed records and files to document transactions. - Assists in compilation of reports for the indiana Gaming Commission; assists in submission of necessary paperwork on behalf of manager, as needed. - Responsible for tracking and maintaining of indiana Gaming Commission approval documentation for any property matters, as necessary. - Performs research, as necessary, for tasks ranging from small daily projects and questions to large-scale...
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.- Promotes casino events and programs.- Provides personalized service and uses guest name.- Resolves service problems according to guidelines.- Provides fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray).- Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required.- Slices and pits fruit as required.- Operates and maintains all equipment and utensils as...
- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. - Engages in friendly conversations with guest whenever possible using the 10/5 rule: 10 feet – make eye contact and smile, 5 feet – greet and speak to guest.- Provides personalized service and uses guest’s name at least twice during all interactions. - Greets each guest entering restaurant. - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Keeps designated working area clean and organized; assists in maintaining cleanliness...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Determines guest needs and suggests menu items to enhance service and meet sales goals. - Prepares a variety of food and beverage orders according to established recipes and outlet standards. - Operates electronic cash register system to accurately and immediately account for payment transactions; transports monies to and from the main Credit cage. - Maintains cleanliness and supplies in side stations; cleans and wipes down workstation and utensils before and after each assignment. - Stocks foods in their proper place in food storerooms and rotates stock as necessary. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company...
- Must have excellent guest service skills; outgoing personality and demonstrate friendliness and enthusiasm- Demonstrate a complete knowledge of Double Down Dogs offerings; drinks, items, pricing, ingredients, preparation methods, and service techniques- Take and fulfill orders from Guests and anticipate their needs- Safely and effectively use all equipment essential to the position- Responsible for all routine opening, during-service, and closing functions and checklists- Respond to Guest requests or place Guest in contact with appropriate person for assistance
- Responsible for learning and being familiar with the facility’s room outlets, and for being able to answer general questions regarding the property. - Reads food orders from computer printouts, and prepares food items, according to established menu plans. - Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests. - Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving. - Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. - Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines. - Coordinates with and communicates orders to dining room staff. -...
- Responsible for learning and being familiar with the facility’s room outlets, and for being able to answer general questions regarding the property.- Reads food orders from computer printouts, and prepares food items, according to established menu plans.- Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests.- Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving.- Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.- Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines.- Coordinates with and communicates orders to dining room...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions – Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)- Non-Accrued Additional Time Off – After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for...
