Job Listings

What does River City Casino & Hotel have to offer?    - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Wok Cook, you will,Shift: Ranges from 4:00pm- 2:00am Pay: $17.00 per hour plus tips (Avg. $20- $50 per shift)- Produces high quality food and specialty beverages for banquets, ViP Services, special events, receptions, and in support of a la carte restaurant operations.- Maintains productions, time/temperature, and waste charts.- Ensures all menu items are maintained and consistently stocked/rotated.- Stores all foods at correct temperatures.- Dates/labels...

What does Hollywood Casino & Hotel have to offer?- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University, discounts & Diversity Scholarship for team members dependents.As an Experienced Wok Cook, you will:Shift: 5:00pm - 1:30am | Pay: $21.00 per hour - Prepares food items as directed, ensuring each order sent out is uniform and consistent.- Prepares food, including hot entrees for our Asian dishes, to specification in an accurate and timely manner to provide guests with a quality product.- Controls food production to include proper cooking methods, cooking time and temperature, ensuring sanitation, handling and storage of prepared food and Prepares leftovers.- Demonstrates...

- Responsible for providing guidance and daily supervision to staff in the department. - Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Maintains product menu and assists in recording product inventories.- Maintains established quality assurance procedures to ensure acceptable health department and customer service standards.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team...

- Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area.- Monitoring and replenishing all food products in work area by stocking counters and displays in a neat, accurate and timely fashion.- Ensuring work area is neat, clean and sanitized before and throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe workstation.- Ensuring and monitoring rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage containers...

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary for any food outlet:- Responsible for working in all venues including but not limited to Baykery, Buffet, Pho-Boy, and BT Grill. - Operates cash register, accounting for all monies, coupons, comps, and receipts at the end of shift.- Remains current on all coupons, promotions, and certificates that apply to all Food and Beverage outlets.- Expedites food purchases for our guests according to service standards. - Expedites food purchases for online orders and third-party pickups.- Ensures that front line checklist is used to restock inventory as needed.- Serves as an ambassador for all Food and Beverage outlets. - Maintains cleanliness and sanitary conditions of the dining...

Responsible for providing prompt, friendly and courteous cashier service to our guests.   Essential Functions - Supply guests with information on services available on property- Assist the guests in any way possible and direct guests to tables- Ensure proper cash handling for all transactions- Ensure guests in each station are being properly attended- Maintain knowledge of current hotel & casino activities, beverage outlets and operations- Utilize proper procedures and documentation for transactions- Comply with all health and safety standards- Comply with company policies, procedures, rules, regulations, and be available to work on a regular basis- Ensure that Superior Guest Service levels are met according to Standard Operating Procedures- May have to access...

- Responsible for prompt, efficient and courteous beverage service to casino guests in accordance with HCPN policies, procedures and standards- Responsible for having knowledge of PLCB and RG standards.- Responsible for having knowledge of alcoholic and non-alcoholic beverages and awareness of new drink trends- Monitors guests needs on a continuous basis and ensures all requests are promptly fulfilled - Responsible for accurately and efficiently use of POS system.- Monitors guests alcohol intake in accordance with RAMP training.- Assists other food and beverage team members with maintenance such as side work, opening/closing duties.- Participate as a team member with all servers, bartenders, barbacks, supervisors and any other casino personnel to ensure efficient operations.

- Responsible for prompt, efficient and courteous beverage service to casino guests in accordance with policies, procedures and standards- Responsible for having knowledge of PLCB and RG standards.- Responsible for having knowledge of alcoholic and non-alcoholic beverages and awareness of new drink trends- Monitors guests needs on a continuous basis and ensures all requests are promptly fulfilled - Responsible for accurately and efficiently use of POS system.- Monitors guests alcohol intake in accordance with RAMP training.- Assists other food and beverage team members with maintenance such as side work, opening/closing duties.- Participate as a team member with all servers, bartenders, barbacks, supervisors and any other casino personnel to ensure efficient operations.

Responsible for providing prompt, friendly and courteous cashier service to our guests.   Essential Functions  - Supply guests with information on services available on property.- Assist the guests in any way possible and direct guests to tables.- Ensure proper cash handling for all transactions.- Ensure guests in each station are being properly attended.- Maintain knowledge of current hotel & casino activities, beverage outlets and operations.- Utilize proper procedures and documentation for transactions.- Comply with all health and safety standards.- Comply with company policies, procedures, rules, regulations, and be available to work on a regular basis.- Ensure that Superior Guest Service levels are met according to Standard Operating Procedures.- May have to...

Don't take our word for it, click HERE to listen to our Team Members and why they chose Penn National Race Course!- Greet guests warmly and promptly with eye contact and enthusiasm while providing quick and efficient service. - Handle guests' money transactions quickly and efficiently in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.   - Responsible for adhering to established cash control policies and procedures within Food & Beverage department at Hollywood Casino. - Knowledge of and strict adherence to PLCB and RG standards. - Accurate and efficient use of POS system. - Knowledge of all daily specials and menu items and their preparation.  - Handle any guest complaints and resolve them quickly and courteously.  -...

- Takes orders and serves drinks to customers.  includes icing glasses, finishing setups, and garnishing as necessary.  Ensures hot beverages are hot when served and frozen beverages are frozen. - Collects proper money for these beverages. - Cleans and maintains station: removes trash, removes empty cups or bottles, pushes in chairs, etc.  Must constantly pre-bus station.  Follows Health and Safety Rules. - Must become trained and certified in TiPS. - Knows hours of all Food and Beverage outlets and memorizes their food items to have ability to inform guests when asked. - Knows all drink prices. - Does public relations for the company: sells the casino and landing (i.e., knows their respective products and up sells), and answers guest questions. - Performs side work;...

- Prepares and serves food to customers.- Sells non-food merchandise and maintains display. - Responsible for the stocking of all products, as needed, during shift and at end of shift. - Operates cash register: takes money or other tenders from customers and counts back appropriate change. Counts money in register before and after each shift and properly records closing transactions. - Cleans and sanitizes working/ kitchen areas in outlets, both behind the line and in dining area. - Assures that tables are bussed and maintains dining area by returning tables and chairs to proper locations, as needed. - Assures that empty containers and rolling trash/cardboard dumpsters are taken to receiving dock, as needed.  Monitors disposal of garbage and cardboard to respective dumpster...

- Responsible for fostering a fun environment.- Safeguard company assets.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- While performing the duties of this job, employees are regularly required to stand and walk.- Responsible for Completing all dishes in a timely . - Sweep/Mop/Power wash floors to include base boards.- Clean/filter/dump fryers on a set schedule.- Ensure the EDR is swept, mopped and clear of clutter.- Normal and deep cleaning of inside/outside of ovens, inside/outside of hoods, flat top, broilers, under and behind...

- Maintain a professional appearance at all times, clean and well groomed as per standards.- Maintains cleanliness of events by picking up objects from floor and vacuuming before each function.- Set tables per instructions with adequate amount of apace between chairs and other tables.- Put table liner on tables and skirt tables. If liners are dirty, take to wardrobe department to be cleaned.- Cloth and skirt bar tables.- Set and or take down dance floor.- Set and skirt stages and risers.- Cloth and skirt any table that is being used for registration, AV equipment, raffles, etc.- Pull banquet requisition, inform manager if equipment needs to be ordered.- At end of function, stack all chairs and return chaffing pans to storage.- During function, help facilitate movement...

- Staff, schedule, evaluate, train, develop and monitor team members. Recommend wage increases, promotions, demotions, discipline, and other employment actions for team members.- Assist in developing and implementing policies, procedures and rules including operations manuals, to promote compliance with company and regulatory guidelines.- Establish and maintain training and development procedures to ensure superior guest service standards are met.- Prepares and delivers performance appraisals for assigned team.- Understand department objectives, standards, guidelines, and budget.- Ensure assigned outlet is well staffed, organized and operating to our exceptional standard.- Open and close work area at scheduled times, ensuring full preparation for operation/function; ensure...

SUMMARY: Assist the Food & Beverage Management team in monitoring the performance of all Food and Beverage team members as assigned.  Ensure all Food & Beverage outlets are run in an efficient and effective manner. Ensure guests receive the ultimate ACES service experience.  A Food and Beverage Supervisor may be assigned to work in any food and beverage outlet.  ESSENTIAL RESPONSIBILITIES include the following.  Other duties may be assigned. - Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting...

- Maintains and repairs a wide variety of complex building facilities and systems. - Analyzes, troubleshoots, and performs repairs of complex building systems working from maintenance manuals, blueprints, work orders, and instructions. - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Troubleshoots, diagnoses, and repairs a wide variety of equipment. - Tests and tears down equipment and replaces defective parts and component units such as motors, clutches, belts, hoses, or controls. - Performs scheduled preventative maintenance activities, checks equipment function and operation, and recommends required maintenance action. - Performs...

JOB SUMMARY: The Facilities Assistant Shift Manager (ASM) takes on a pivotal role in overseeing the daily management of a designated shift within the Facilities Department. This entails supervising staff, supporting operational goals, monitoring performance and profit objectives, and ensuring adherence to scheduling and guest satisfaction. The Facilities ASM is also responsible for maintaining compliance with departmental budgets, responding to emergencies, and upholding preventive maintenance schedules. Regulatory compliance, property, and equipment inspections, and confidentiality in departmental and company matters are also key facets of this role. ESSENTIAL DUTIES AND RESPONSIBILITIES:- Responsible for supervising staff and the overall daily management of a designated shift...

- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Assists...

Maintains all cosmetic items in guest rooms and public areas. Maintains a neat, clean, and organized work area in the Facilities Engineering Shop. Prepares daily work forms. Routinely inspects all lighting throughout the property, identifying potential problems, and resolving same. Responds to maintenance requests and house calls. Maintains pool facilities as assigned. Ensures a maximum level of service and satisfaction is achieved and maintained. Maintains a working knowledge and understanding of all rules, regulations and controls of the company. Job Description: - Maintains, repairs and installation of wall covering, flooring, painting, woodwork and drywall - Conduct projects such as office build outs, room renovation, Etc. - Upkeep of property decorations and cosmetics -...