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- Maintain and repair refrigerator equipment, boilers, and electrical, plumbing, and HVAC equipment.- Fabricate, repair, and maintain equipment such as any mechanical devices, motors, and pumps throughout facility.- Respond to customer requests for maintenance assistance in order to provide courteous, timely and expert service.- Assist in the installation, removal or relocation of electronic equipment, in accordance with established priorities.- Fix all property electronic equipment (except for slot machines and computers) by repairing minor damage to parts and wiring and replacing failed components, in order to ensure proper operation of all equipment according to established schedules and department standards.- Repair and install structural woodwork and equipment; assist is...
- Maintains engineering for HVAC, ductwork, piping, plumbing, boilers, and fire protection. - Reviews assigned work orders and determines work priorities. - Installs machines, tools, and equipment to ensure continuous operations. - Inspects kitchen machines and equipment for conformance with operational standards; repairs refrigerator equipment as needed. - Inspects, repairs, and adjusts HVAC equipment. - Repairs, rods, cleans, adjusts, and removes plumbing fixtures, line vents, and/or drains as needed, to ensure proper operation and sanitation. - Makes minor electrical repairs, including but not limited to repair and replacement of outlets, light fixtures, and equipment; fixes all property electronic equipment (except for slot machines and computers) by repairing minor...
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- The Entertainment Manager is responsible for managing performances, events, artists, and entertainers. This includes all live entertainment, festivals, or partnership events.- Source, book, contract and execute all entertainment.- Assist in executing marketing plans for all entertainment events.- May be responsible for hosting and emceeing certain entertainment events such as trivia, tournaments, etc.- Development of comprehensive marketing programs to promote the venue and entertainment schedule.- Coordinate co-op marketing opportunities with sponsors and partners.- Coordinate all lodging, transportation, riders, and meals for performers.- Process contracts, tax forms,...
- Build, maintain and monitor the size of ticket blocks, ticket prices, and the inventory of all ticket outlets. - Maintain functionality, content, marketing promotions on all property websites. - Ensure accuracy and maintenance of internal tracking documents. - Monitor functionality of systems and interfaces for all ticketing operations and provide solutions and recommendations. - Research and keep up to date with relevant industry news and tech. - Maintain administrative duties – organizing show files, updating budget sheets, tracking ticket counts, etc. - Interface with corporate team on ticket sales and adjust advertising/marketing plans accordingly with property teams. - Provide marketing recommendations on ticket sales and tactics to bolster low performing shows. -...
- Operates sound, lighting, and video equipment for all entertainment programs. - Coordinates equipment operation with material presented, according to notations in script or instructions of performer. - Performs preventative maintenance and ensures equipment is in good working order; makes minor adjustments and repairs to equipment; logs repairs with proper documentation and notifies management when correction of major malfunctions is necessary. - Positions, installs, and connects equipment such as microphones, amplifiers, and lights. - Installs, terminates, tests, and labels a variety of low voltage and AV-specific cable types: CAT5/6, coax, speaker wire, and sensors. - Installs and properly supports a variety of AV components, including but not limited to video displays,...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations. - Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses, and accessories necessary. - Maintains integrity of all financial controls and responsibilities.- Provides fast, friendly, professional, and responsive customer service to guests. - Maintains cleanliness of designated area. - Ices and fills all non-alcoholic drinks for servers. - Provides work direction to assigned bar attendants. - Opens and closes bar according to established procedures. - Responsible for maintaining and balancing a cash drawer, Credit charges, and...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations. - Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses, and accessories necessary. - Maintains integrity of all financial controls and responsibilities.- Provides fast, friendly, professional, and responsive customer service to guests. - Maintains cleanliness of designated area. - Ices and fills all non-alcoholic drinks for servers. - Provides work direction to assigned bar attendants. - Opens and closes bar according to established procedures. - Responsible for maintaining and balancing a cash drawer, Credit charges, and...
- Adheres to established departmental and property policies and procedures regarding guest service standards.- Responsible for the repair, maintenance, and general operating condition of slot machines.- Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance.- Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance.- Utilizes shop machines to fabricate standard or routine parts.- Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either.- Responsible for the inspection, installation, and removal of slot machines.- Maintains player-tracking system and EZ Pay equipment.- Responsible for completing all regulatory...
- Protects company assets by observing the activities of employees and customers via surveillance cameras.- Reviews video footage on cases of patron/internal control disputes. - Completes daily activity report and notes any pertinent facts. - Monitors recording equipment and checks equipment operation.- Notifies appropriate person when infractions, cheating, etc., are observed, including MGC agent on duty.
- Maintain overall buffet presentation and keep in a clean organized manor. - Promotes good internal and external guest relations. - Evaluate food line (hot and cold items) and replace food as needed. - Set up and replenish all salad bar items, also to include desserts (cakes and ice cream). - Keep ice cream machine full and clean with condiments and cones. - Prepare waffles, pancakes, French toast, eggs and omelets to order. - Handle a knife and fork to carve food items. - Properly garnish buffet food items. - Keep hot food warmers filled with water if needed. - Restock bread baskets, soufflè cups, butter crocks, plates, bowls and saucers. - Keep back house work station cleaned and wiped down. - Bring meat to meat carving station and replenish as needed. - Keep walk-in and reach-in’s...
- Maintain overall buffet presentation and keep in a clean organized manor. - Promotes good internal and external guest relations. - Evaluate food line (hot and cold items) and replace food as needed. - Set up and replenish all salad bar items, also to include desserts (cakes and ice cream). - Keep ice cream machine full and clean with condiments and cones. - Prepare waffles, pancakes, French toast, eggs and omelets to order. - Handle a knife and fork to carve food items. - Properly garnish buffet food items. - Keep hot food warmers filled with water if needed. - Restock bread baskets, soufflè cups, butter crocks, plates, bowls and saucers. - Keep back house work station cleaned and wiped down. - Bring meat to meat carving station and replenish as needed. - Keep walk-in and reach-in’s...
- Responsible for clearing all table and resetting them for new seating in accordance with venue standards - Ensure each table is ready for guests arrival in accordance with venue standards - Responsible for approaching newly seated guests, serving bread, butter, water, etc. in a timely and pleasant manner working with servers to expedite service at all tables - Perform service duties for servers by picking up their orders when ready in the kitchen and delivering them - Monitor tables to assess guests’ needs and anticipate and respond to guest requests when meal had been completed keeping table clear to provide a clean, neat, eating area - Restock and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards -...
- Inspect equipment daily and ensure that it is in proper working condition to maintain the track and barn area; correct issues as needed. - Perform preventative maintenance on all equipment as scheduled. - Keep daily records of all work that is performed on each piece of equipment. - Repair/maintain equipment including but not limited to oil filter and tire changes, fluid refilling, greasing, etc. - Initiate purchase order for parts and machines. - Knowledge and experience of welding. - Mandatory snow removal.
- Assists in the set up and break down of events. - Prepares and serves guests nonalcoholic and alcoholic beverages as needed.- Enter all orders into micros in a timely matter.- Anticipate guests needs.- Follows steps of service as outlined in training manual.- Totals bill and accepts payment in accordance with all Food and Beverage internal controls.- Communicates immediately to the supervisor all guest comments or concerns.- Must be able to adjust to non-consistent schedule.- Regular participation in scheduled Event Center events is required. - Completes any task assigned by supervisor.- Adhere to HCCTR as well as all Food and Beverage Policies and service standards.- Must deliver ACES Guest Service to every guest during every transaction.- Enthusiastically...
- Effectively comprehends Special Event Orders to insure all guest requests are delivered. - Assists in the set up and break down of special events. - Sets up bar and serves guests bar drinks as needed.- Enter all orders into micros in a timely matter when working as a cashier, server or bartender. - Observes diners to respond to any additional requests.- Follows steps of service as outlined in training manual.- Totals bill and accepts payment in accordance with all Food and Beverage internal controls as needed.- Maintains proper table maintenance standards when serving guests. - Completes any task assigned by manager, supervisor or chef.- Communicates immediately to the supervisor all guest comments or concerns.- Performs other duties as may be assigned by department...
SUMMARY: Maintain high standards of cleanliness in accordance with the policies and procedures set forth by the company. Assist customers as necessary to ensure their satisfaction. ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Responsible for cleaning all slot machines, floors, windows, walls, stairs, and elevators. - Responsible for spot vacuuming as required. - Cleaning, disinfecting, and restocking all restrooms. - Mopping floors around the bars, restrooms and other areas as needed. - Responsible for removing all trash and debris from machines, emptying and cleaning of all ashtrays. Trash and debris to be deposited in the outside dumpster. - Use of chemicals for cleaning and personal protective equipment. - Ability to read, follow instructions, and understand visual aids. - Must be able...
SUMMARY: Maintain high standards of cleanliness in accordance with the policies and procedures set forth by the company. Assist customers as necessary to ensure their satisfaction. ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Responsible for cleaning all slot machines, floors, windows, walls, stairs, and elevators. - Responsible for spot vacuuming as required. - Cleaning, disinfecting, and restocking all restrooms. - Mopping floors around the bars, restrooms and other areas as needed. - Responsible for removing all trash and debris from machines, emptying and cleaning of all ashtrays. Trash and debris to be deposited in the outside dumpster. - Use of chemicals for cleaning and personal protective equipment. - Ability to read, follow instructions, and understand visual aids. - Must be able...
- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures the...
- Supervises and coordinates the day to day activities of workers engaged in cleaning and maintaining premises. - Inspects assigned areas in order to provide feedback to management and team members on the cleanliness and maintenance of those areas against standards. - Provides training, coaching, and counseling to Housekeeping team members in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Creates maintenance requests by filling out work orders. - Controls and accounts for all Housekeeping keys as per standards. - Reviews workflow and...
- Responsible for providing guidance and daily supervision to staff in the department on designated shift. - Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists with oversight of the day-to-day cleaning of the Casino property. - Keeps accurate inventory of supplies and equipment;...
