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Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
- Responsible for supervising and managing staff in the Banquet/Catering department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Responsible for assisting in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.- Assists clients with...
As a Banquet Server, you will:Shift: On-Call | Pay: $6.875 per hour + tips (Avg $22 to $24 per hour)- Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team.- Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.- Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences.- Resolves service issues according to established guidelines.- Assists bus persons, as necessary, in bussing, cleaning, and setting tables.- Maintains cleanliness of designated areas as directed in...
- The set-up of the banquet facilities including arranging tables, chairs, linens, serve ware, and, if applicable, some decorations. - Plating and serving of the guests meals. - Maintain a clean and organized workspace to ensure a quicker and timelier set-up and tear down of banquet facilities. - Provides personalized service and uses guest name - Resolves service problems according to guidelines - Various other duties may be assigned as roster of banquets changes.
What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Banquet Server, you will:Shift: On-Call | Pay: $6.875 per hour + tips (Tip Avg. $22 to $24 per hour)- Sets buffet lines and breaks with proper equipment, supplies, and decor.- Sets tables with proper silverware, napkins, condiments, centerpieces, etc.- Prepares and sets/serves beverages.- Serves plated meals to guests.- Removes used plates, glassware, silverware, etc., from assigned areas.- Anticipates and provides for guests’ needs throughout entire function.-...
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff- Engages in friendly conversations with guest whenever possible- Provides personalized service and uses guest’s name during all interactions. Greets each guest entering restaurant- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls...
- Prepare and set dining room and service areas according to BEO and department standards.- Greet guests and answer questions regarding food items, beverages and service.- Ensures all course and beverages are served promptly. This included plated, buffet style or family style events.- Maintain a professional appearance at all times, clean and well groomed as per standards.- May present, open and pour wine.- Assist with break down of salad dishes, glassware and linen.- Follow all policy and procedures according to company and department.- Maintains all work areas (cleanliness and safety) throughout shift, responsible for closing duties according to department standards.- Maintains the highest standards of professionalism to guests and co-workers.- Work quickly and under...
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team.- Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.- Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences.- Resolves service issues according to established guidelines.- Assists bus persons, as necessary, in bussing, cleaning, and setting tables.- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.- Deep cleans restaurant equipment (tables, chairs,...
- Providing stellar customer service to internal and external customers including participation in and promotion of customer service programs to continuously improve customer service- Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner - Responsible for complete set-up, stocking and service of assigned area; sets, cleans, and resets tables - Removing dirty dishes, glassware, flatware, and soiled linens from tables and countertops, transports to dish area - Monitoring and replenishing of all stock items in assigned area in a neat, accurate and timely fashion - Refilling water glasses, coffee cups, butter/condiments, bread, and carrying order to tables as needed - Making coffee or tea as needed - Ensuring assigned work area is neat,...
What does Hollywood Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a BanquetSet-Up Person, you will:Shift: On-Call | Pay: $10.15 per hour plus tips- Performs considerable physical activity on a continuous basis throughout scheduled shift. - Executes set up of Banquet Event Orders (BEO) in accordance with instructions provided by Banquet Manager and/or Banquet Captain. - Sets banquet rooms with proper tables, chairs, podiums, audio/visual equipment, platforms/stages, trash cans, linens, chair covers, glassware, and other equipment...
- Maintain a professional appearance at all times, clean and well groomed as per standards.- Maintains cleanliness of events by picking up objects from floor and vacuuming before each function.- Obtains BEO from manager for proper set-up diagrams or instructions.- Set tables per instructions with adequate amount of apace between chairs and other tables.- Put table liner on tables and skirt tables. If liners are dirty, take to wardrobe department to be cleaned.- Set bars in location as described on BEO.- Cloth and skirt bar tables.- Set and or take down dance floor.- Set and skirt stages and risers.- Cloth and skirt any table that is being used for registration, AV equipment, raffles, etc.- Complete BEO by setting properly working microphones, AV equipment, podiums or...
- Responsible for cleaning and maintenance of beverage stations and beverage equipment in accordance with Pennsylvania Department of Health Standards and Hollywood Casino standards in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Responsible for cleaning of beverage areas in assigned restaurant bar stations and service bar stations. - Provide and replenish beverage stock and supplies. - Remove empty bottles and trash. - Prepare necessary fruit for use as garnishes. - Responsible for receiving, issuing, and keeping necessary records of liquor supplies. - Serve as backup for Bartender when necessary. - Promote outstanding guest service on a continual basis. - Responsible for maintaining a regular and consistent...
The barback is the assistant of the bartender. Many bartenders start with a bar porter job, where they are able to first learn the ropes of the establishment. The bar porter job will have a first-hand look at how a bar is run, and will help better your speed, agility, and professionalism. The ideal candidate should have a great work ethic and helpful attitude. ESSENTIAL RESPONSIBILITIES - Deliver internal and external guest service in accordance withcompany service standards - Performs all duties in a polite, professional, and responsible manner, including but not limited to immediately alerting management of guests who may be intoxicated, unruly or disruptive, as well as strictly enforcing the minimum age policy - Sets up bars for operation; cuts fruit; stocks ice; empties...
- Provides superior guest service both internal and external, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. - Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions. - Responsible for learning and being familiar with all of Cactus Petes, Room outlets, Server functions, and for being able to answer general questionsregarding the property. - Anticipate the guest’s needs and respond appropriately with a sense of urgency. - Clean various bars as assigned or according to rotating schedule. - Clean dishwasher and drains; clean service stations, including drains,...
- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.- Adhere to established department and property policies and procedures regarding guest service standards.- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.- Clean bar and equipment and replenish bar supplies.- Stock refrigeration units with inventory.- Replace empty beer kegs.- Wash glasses, bar equipment, and polish bar fixtures.- Mop floors, carry out trash, remove empty bottles.- May assist bartender in the mixing and serving of drinks.- Keep bar area clean and organized at all times- Responsible for assisting all F&B outlets if needed- Perform EDI duties such as filling...
- Responsible for cleaning and maintenance of beverage stations and beverage equipment in accordance with Pennsylvania Department of Health Standards and Hollywood Casino standards in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Responsible for cleaning of beverage areas in assigned restaurant bar stations and service bar stations. - Provide and replenish beverage stock and supplies. - Remove empty bottles and trash. - Prepare necessary fruit for use as garnishes. - Responsible for receiving, issuing, and keeping necessary records of liquor supplies. - Serve as backup for Bartender when necessary. - Promote outstanding guest service on a continual basis. - Responsible for maintaining a regular and consistent...
- Provides fast, friendly, professional service to casino guests, beverage servers and bartenders - Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions- Promotes casino events and programs- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Provides fast, friendly, professional service to casino guests, beverage servers and bartenders- Works well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors- Maintains par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance...
- Provides fast, friendly, professional, and responsive customer service. - Adheres to established departmental and property policies and procedures regarding guest service standards. - Sets up bars for operation; cuts fruit; stocks ice; empties garbage. - Supports bartender needs; ices drink glasses and pours non-alcoholic drinks as needed. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Maintains par stock levels and orders bar supplies as necessary; delivers orders. - Maintains equipment as required in accordance with established guidelines and safety procedures; reports any maintenance problems to...
SUMMARY: Stock bars, banquets, private events, and liquor room with all beverages and paper goods. Maintain the cleanliness of bars, beer coolers, and liquor room. ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned. - Replenish paper goods (i.e., cups, napkins, etc.) at bars and server areas.- Assist bartenders in cleaning and maintaining bars: filling ice bins, etc.- Stock bars with alcoholic and non-alcoholic beverages: liquor, wine beer, drink mixes, soda, juices, and carbon dioxide at bars.- Stock liquor room with all supplies including beverages and dry goods.- Maintain cleanliness of liquor rooms, beer coolers, and bars: Sweep, mop, take out trash.- Make change for all orders.- Know information regarding all Food & Beverage...
- Provides fast, friendly, professional, and responsive customer service. - Adheres to established department and property policies and procedures regarding guest service standards. - Sets up bars for operation; cuts fruit; stocks ice; empties garbage. - Supports bartender needs; ices drink glasses and pours non-alcoholic drinks as needed. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Maintains par stock levels and orders bar supplies as necessary; delivers orders. - Maintains equipment as required in accordance with established guidelines and safety procedures; reports any maintenance problems to...
