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ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Maintain facility shops, working areas, and tool and equipment storage areas in a clean and orderly manner.- Conduct visual, manual or auditory inspections and testing of machinery, equipment or structures as needed.- Identify and analyze problems, malfunctions, or performance variations on machinery, equipment or structures including advanced analysis such as interpretation of building plans, regulations and codes of practice to ensure the proper progress of the work, making sure that specifications and regulations are followed and proper methods and materials are used.- Repair machinery,...
The Fairbanks assistant server is responsible for keeping the dining room clean and assisting servers in providing a high level of guest service. ESSENTIAL RESPONSIBILITIES - Clears and resets counters or tables at conclusion of each course.- Observes guests to respond to any additional requests and to determine when meal has been completed.- Observes local health and sanitation codes- Makes coffee and tea as required- Performs all assigned side work- Assists servers in garnishing and decorating dishes preparatory to serving.- Demonstrate a willingness and ability to deliver quality guest service to external and internal guests
Conducts data collection as directed to aid in analyzing complex financial actions. Extracts pertinent information from databases for use in analyzing future plans and forecasts. Prepares studies, reports and analysis in areas such as budgets, forecasts, financial plans, government requirements, statistical reports, cash-flow projections and business forecasts. Evaluates complex profit plans, operating records and financial statements as directed; assists in the preparation and analysis of financial statements. Gathers, analyzes and summarizes data regarding financial plans, acquisition activity, new business planning, trended future requirements, government requirements and operating forecasts. Analyzes the profitability and incremental contribution of proposed and actual...
SUMMARY: Responsible for deep cleaning of all floor surface areas. ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned. - Clean all carpets as required.- Assist in removing gum/products from the carpets as directed.- Assist in restowing all gear properly and when requested. In addition, clean and maintain all carpet cleaning equipment in use daily.- Clean tile floors including grout.- Clean escalator steps.- Maintain a clean, safe workplace: e., clean, etc. as directed.- Assist the Maintenance Department as needed.- Report to the Facilities Supervisor any hazardous or threatening condition.- Provide positive communication and use ACES Training skills with every patron and co-worker.- Perform duties in a safe manner; report any...
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists in maintenance of cost control methods and procedures by monitoring pars and inventory.- Assists in the maintenance and development of...
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Will have to process cash and credit card transactions for guests and employees while maintaining the integrity of all financial controls and responsibilities.- Stock food, beverage and paper goods.- Must have open availability including all three shifts, weekends, and holidays.- Maintain a clean, sanitized and organized work space and dining room.- Comply with PPE standards.- Comply with state, company, and department policies and...
- Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area - Monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion  - Ensuring work area is neat, clean and sanitized before and throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe workstation - Ensuring and monitoring rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage...
ESSENTIAL DUTIES AND RESPONSIBILITIES- Anticipate customer needs and appropriately suggest products to maximize service and sales.- Resolve service problems according to guidelines.- Follow appropriate food handling procedures to ensure safe, quality products.- Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of cash register and Point of Sale system.- Complete deposits at the end of each shift.- Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing counters.- Ensure to go supplies and products are ordered and stocked as needed.- Accurately deliver to go food items to customer verifying order...
- Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift.- Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Assist with creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures customer service standards are followed by...
- Responsible for directing the overall operations and staff of the Food & Beverage department.- Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Responsible for preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives.- Reports budget concerns/deviations to the Director.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Ensures customer service standards are followed by all team members and...
- Responsible for managing the daily operations of assigned Food & Beverage outlet(s). - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Ensures consistent, high quality service standards are maintained in designated areas of responsibility.- Implements training programs that ensure high quality service.- Provides adequate training and tools for team member success.- Ensures that all F&B areas are kept clean and in proper condition.- Ensures that the minimum level of labor is used to perform the required level of service without adversely impacting service standards.- Interviews and hires new team members.- Executes audits of supplies...
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists in maintenance of cost control methods and...
- Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members...
- Deliver internal and external guest service by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest. Be friendly, polite & use courteous language.- Provide especially timely & knowledgeable service.- Always find solutions to guests’ problems.- Use the guest’s name when appropriate.- Thank the guest and invite him or her back.). - Staff, schedule, evaluate, train, develop and monitor subordinate personnel.- Recommend wage increases, promotions, demotions, discipline and other employment actions for subordinate personnel. - Promote the courteous treatment of customers and employees including resolving complaints, answering questions and providing general service. - Ensure food servers, bus persons and other restaurant...
- Deliver guest service the Penn Way by ensuring every interaction includes our Customer Service Standards. - Provide timely and knowledgeable service; always find solutions to guests’ problems. Use guest name when appropriate. Thank the guest and invite them back. -- Responsible for the day to day operations of all Food & beverage outlets. - Effectively respond to Manager’s requests in all areas of customer interaction and customer concerns. - Staff, schedule, evaluate, train, develop and monitor personnel. Provide discipline and other employment actions as needed.- Understand department objectives, standards, guidelines and budget to achieve effective supervision of the department. - Assist Food & Beverage Manager/Asst Director in the development and implementation of...
- Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area.- Monitoring and replenishing all food products in work area by stocking counters and displays in a neat, accurate and timely fashion.- Ensuring work area is neat, clean and sanitized before and throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe workstation.- Ensuring and monitoring rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage containers...
- Staff, schedule, evaluate, train, develop and monitor team members. Recommend wage increases, promotions, demotions, discipline, and other employment actions for team members.- Assist in developing and implementing policies, procedures and rules including operations manuals, to promote compliance with company and regulatory guidelines.- Establish and maintain training and development procedures to ensure superior guest service standards are met.- Prepares and delivers performance appraisals for assigned team.- Understand department objectives, standards, guidelines, and budget.- Ensure assigned outlet is well staffed, organized and operating to our exceptional standard.- Open and close work area at scheduled times, ensuring full preparation for operation/function; ensure...
- Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues...
As a Food Attendant, you will,Shift: 1:00pm - 9:00pm or 7:00pm - 3:00am | Pay: $15 + opportunity to earn tips- Provides fast, friendly, and professional service to both guests and team members.- Greets and welcomes each guest warmly, ensuring a positive first impression.- Assists guests promptly at the food cart, taking orders and processing transactions accurately.- Maintains proper documentation of orders, payments, and any special requests.- Monitors product availability and communicates with team members to ensure items are stocked and ready.- Keeps the food cart and surrounding area clean, organized, and in compliance with health and safety standards.- Supports dining room operations by assisting servers and bussers as needed (e.g., refilling...
ESSENTIAL DUTIES AND RESPONSIBILITIES:- Greet and assist guests as they arrive at the quick-service food counter.- Take orders from guests, ensuring accuracy in their selections and any customization requests. - Serve guests their food orders either from behind the counter or by walking their order to their table.- Operate the cash register to process payments for orders, including counting change and handling both cash and credit card transactions.- Accurately process any complimentary meal vouchers, coupons, and comps.- Maintain proper accounting for all cash, credit, and comp receipts, ensuring cash register accuracy.- Monitor alcohol intake in accordance with TIPS training to prevent overserving.- Maintain a clean and sanitary environment by regularly cleaning the...