Job Listings

- Job Tasks must be finished in a timely manner according to department standards - Adhere to department and property policies and procedures regarding guest service standards.  - This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty. - Greet guests with a smile and pleasant disposition in a timely manner. - Date-stamp, sort, and rack incoming mail and messages. - Keep record of room availability and guest’s accounts, manually or by computer. - Compute bill, collect payment, and make change for guests. - May post and correct charges to guest’s folios (bills). - Make and confirm room reservations for guests. - Assist in the group sales efforts as specified by Hotel Leadership. - Complete all...

- Provides friendly and efficient service to guests during check in/check out procedures. - Makes and confirms reservations and assists guests with problems or questions. - Obtains information necessary to guarantee rooms (e.g., identification, Credit card verification, etc.). - Performs Front Desk, Call Center, and other hotel-related duties when necessary. - Keeps Hotel Services Supervisor informed of any problems. - if assigned to “grave shift,” performs Night Audit duties and completes Flash Report in a correct and timely manner. - Answers all reservation inquiries according to established guidelines, including assisting guests warranting complimentary accommodations. - Maximizes resort revenues by selling reservations based on predetermined rate strategies. - ...

 - Ability to deliver exceptional guest service at all times. - Communicate with all departments regarding in house VIPs and any special needs.- Maintain an up to date working knowledge of all resort amenities as well as any special events.- Promote and sell special hotel programs, special rate packages, and up grades when appropriate.- Maintain house bank and handle all checks and cash according to Resort policies and procedures- Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.- Solicit guest feedback via guest comment cards and service callbacks.- Be knowledgeable of all emergency procedures and company policies- This person must have good communication skills as well as the ability to lift, pull and push a moderate weight. -...

What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Front Desk Agent, you will:Shift: Varies | Pay: $16.00 per hour- Greets, registers, and assigns rooms to guests of the hotel. - Verifies customers' credit, and establishes how the customer will pay for the accommodation. - Keeps records of room availability and guests' accounts using hotel computer systems.- Computes bills, collects payments, and makes change for guests. - Performs simple bookkeeping activities, such as balancing cash accounts.- Reviews accounts and...

Responsible for administrative duties of the hotel front desk.   Essential Functions   - Register and process guests promptly upon arrival and departure, including, but not limited to greeting guests, assigning rooms, and issuing keys - Ensure guest satisfaction by managing the flow of communication at and around the front desk - input information into computer systems (CMP). - Perform all guest accounting functions according to established hotel procedure to ensure all guest and house accounts are completed and accurate - Receive and process telephone and walk-in reservations accurately to ensure guest satisfaction - Maintain records of room availability and guest accounts - Review accounts and charges with guests during the checkout process, which may involve receipt of payments -...

- Provides fast, flawless, personalized service to players. - Consistently builds and maintains rapport with guests. - Maintains knowledge of all aspects of the games dealt. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Conducts assigned game according to procedure. - Ensures appropriate game protection. - Ensures appropriate game pace for all players. - Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience. - Ensures payouts are made quickly and accurately. - Fills and credits tables by verification of cheques. - Opens and closes tables according to established guidelines and...

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Ensures regulatory compliance with all aspects of slot machine maintenance i.e.; moves, conversions, and repair- Ensures functionality of the slot maintenance system- Interacts with Slot Operations personnel and Guests while repairing slot machine functions- Previous Slot System experience with ACSC, SDS, CDS etc. preferred- Work on special projects as assigned- Assist in maintaining adequate stock of parts necessary for repairs- Perform preventative maintenance: clean, inspect, adjust, and test various machine parts- Perform floor maintenance: trouble shoot and repair machine malfunctions and system problems as they occur during gaming- Assist customers...

 - Responsible for the overall operation of Table Games on assigned shift and when called upon assists the Mgr Table Games Shift with all aspects of day to day operations - Directs the Table Games supervisors to accomplish the goals of the individual gaming areas and Table Games department- Works closely with Table Games Manager to implement and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management in order to maximize profitability- Drives improved results through staff development and training programs, and establshed methods, procedures and guidelines to maintain desired standards, and high quality service, then monitors results through inspection, evaluation and analysis. Works with Manager to make changes if...

Responsible for ensuring the safety and protection of the guests, team members, and their vehicles in our garage and our team member lot.    Essential Functions  - Provide security and protection for garage and our team member lot - Handle unruly guests and criminals in combative situations (Garage / Team Member Lot) - Write required reports regarding all incidents that occur - Communicate via two-way radio and telephone - Direct foot and vehicular traffic - Assist paramedics as needed - Operate mobile unit, patrol property and assist guests with vehicle problems - Respond to alarms and communicate with Detroit Police - Other job related duties as assigned

- Creates an atmosphere that induces guests to have L’Auberge Baton Rouge as their casino of choice; responsible for actively building and retaining customer relations and acts as a mentor to employees in order to provide superior customer service.- Hires, motivates, evaluates and supervises front-of-the-house staff in order to ensure employees receive adequate guidance and resources to accomplish established objectives.- Responsible for morale of staff through quality of supervision and training and provides training for all assigned outlet personnel to ensure customer service standards are met.- Establishes department standards, guidelines and objectives and maintains other administrative processes, such as budget and staffing to ensure proper planning and efficient operation of...

- Adheres to departmental and property policies and procedures regarding guest service standards. - Mows greens, tees, aprons, approaches to greens, and other areas not accessible with gang mowers; rakes sand traps with power rakes. - Operates mowers and string trimmers in trimming greens, aprons, trees, fence lines, banks, and hillsides; edges cart paths; edges, rakes, and maintains sand bunkers. - Sets tee markers and cups on greens daily; maintains ball washers; replaces tee towels and flags when needed; removes debris; sands and seeds tee and drop area divots; cleans flower beds. - Maintains fuel and fluid levels for all types of equipment on a daily basis; reports equipment problems or failures to the Equipment Mechanic immediately. - Returns all equipment to the designated location...

- Mow grass, plow snow, water lawns, feed and trim sHRubs, tends flower beds and regularly inspects assigned work areas to insure proper standards are maintained. - Operate lawn and grounds equipment including power mowers, snow blowers, bucket loaders and other power equipment. - Repair and maintains facility sidewalks and parking lots. - Assist Lead Groundskeeper with planning, planting and maintaining exterior and interior landscaping in accordance with the landscaping plan. - Remove refuse and trash from grounds. - Adjusts, clean and perform minor mechanical work on grounds equipment. - Recommend for purchase and suggests suitable locations for trees and sHRubs. - May apply pesticides to plants as directed. - Perform duties and operate equipment in a safe manner.

What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Groundskeeper, you will:Shift: 7:00am - 3:30pm Pay: Up to $18.00 per hour (BOE)- Performs general Grounds keeping work necessary to maintain facility grounds which also may include garages, walkways, lots and roads; assists in the maintenance of exterior lighting; and provides routine support duties to higher level staff; and performs related tasks within area of assignment. - Cleans and maintains all aspects of the exterior areas.  - Power washes exterior areas as...

- Operates and maintains power equipment and vehicles in a safe manner to include pickup trucks, street sweepers, fork lift, scissor lifts, aerial lifts, leaf blowers,  power washer etc. - Picks up trash and empty trash receptacles around property, including parking garage. - Assists with site trash disposal and recycling programs, including maintenance of trash disposal areas- Becomes an essential member of the casino snow removal team. Must be available for ice and snow removal activities. - Assist tasks related to roads or outside areas of the casino as needed such as installing signage, power washing exterior of buildings,  parking garage walls and floors, entrances, etc. - Places stone and rocks in drainage areas and set up stone landscape areas, as necessary. - Removes...

- Responsible for cleaning and servicing guest rooms in assigned section. - Fills all reasonable guest requests and directs the guest to the appropriate person for assistance. - Adhere to safe handling of all chemicals. - Report any safety issues to the Housekeeping Supervisor, Assistant Housekeeping Manager, or the Housekeeping Manager.  - Attends all regular departmental meetings as well as other related meetings. - Follow the established protocol when entering and cleaning guest rooms. - Clean and service guest rooms as outlined in the housekeeping training manual. - Report room status on room attendant sheets. - Restock housekeeping room attendant carts with guest supplies and chemicals. - Maintain housekeeping room attendant carts and work areas in an orderly and...

Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets  - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...

- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed. - Maintains and cleans all equipment used throughout the course of a shift, as directed. - Maintains proper documentation of all duties accomplished during a working shift, as directed. - Reports all safety hazards or maintenance deficiencies for proper handling. - Abides by all security measures. - Greets all guests throughout shift with the proper salutation and pleasant expression. - Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies. - Performs all duties in a quiet and orderly manner. - Assists the house person with department projects, as needed. - Maintains strict confidentiality...

General Accountabilities:  - Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed. - Maintains and cleans all equipment used throughout the course of a shift, as directed. - Maintains proper documentation of all duties accomplished during a working shift, as directed. - Reports all safety hazards or maintenance deficiencies for proper handling. - Abides by all security measures. - Greet all guests throughout the shift with the proper salutation and pleasant expression. - Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies. - Performs all duties in a quiet and orderly manner. - Assists the house person with department...

General Accountabilities:- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed. -- Maintains and cleans all equipment used throughout the course of a shift, as directed.- Maintains proper documentation of all duties accomplished during a working shift, as directed.- Reports all safety hazards or maintenance deficiencies for proper handling.- Abides by all security measures.- Greets all guests throughout shift with the proper salutation and pleasant expression.- Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies.- Performs all duties in a quiet and orderly manner.- Assists the house person with department projects, as...

- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed- Maintains and cleans all equipment - Reports all safety hazards or maintenance deficiencies for proper handling- Assists guests with issues ensuring guests' satisfaction while operating within established guidelines and policies- Assists the house person with department projects, as needed