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MAJOR JOB DUTIES:Duties include, but are not limited to the following: - Clean on a rotation schedule hotel guest rooms which include but not limited to making of beds by changing bed linens and pillowcases, dusting of furniture, restocking of all needed items, cleaning of bathroom including but not limited to toilet, walls/windows, doors, mirrors, shower/tub, floors, and vacuuming of rooms. - Able to release rooms as guest ready. - Able to push, pull, lift 10 lbs. frequently, and up to 20 lbs. occasionally. - Able to bend and stretch 95% of the working day. - Able to stand for extended periods of time. - Able to read MSDS, CHIP labels. - Able to use proper personal protection equipment when needed. - Able to communicate with hotel guests and team members both...
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- Inspects the quality of work performed by hotel housekeeping personnel, ensuring that all rooms are prepared in a timely manner and maintained according to Cactus Petes standards. Effectively provides instruction and guidance to Room Attendant staff. - Ensures that fast and accurate execution of guest service standards are met and delivered in accordance with the Cactus Petes expectations. - Responsible for the supervision, examination and daily inspection of the quality of work in all rooms performed by assigned personnel and takes the appropriate steps to ensure that all rooms meet Cactus Petes standards. - Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner. -...
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- Inspects the quality of work performed by hotel housekeeping personnel, ensuring that all rooms are prepared in a timely manner and maintained according to Cactus Petes standards. Effectively provides instruction and guidance to Room Attendant staff. - Ensures that fast and accurate execution of guest service standards are met and delivered in accordance with the Cactus Petes expectations. - Responsible for the supervision, examination and daily inspection of the quality of work in all rooms performed by assigned personnel and takes the appropriate steps to ensure that all rooms meet Cactus Petes standards. - Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner. -...
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What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Guest Room Inspector, you will:Pay: $18.00 per hour | Shift: 9:30 am - 6:00 pm - Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.- Maintains and cleans all equipment used throughout the course of a shift, as directed.- Maintains proper documentation of all duties accomplished during a working shift, as directed.- Reports all safety hazards or maintenance deficiencies for proper handling.- Abides by all...
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ESSENTIAL DUTIES AND RESPONSIBILITIES:- This position is responsible for providing superior service to our guests- Must seek out opportunities to be of service- Maintain highly visible patrols to insure a safe gaming experience- Assure quality support to other departments so that they may serve guests more effectively- Promote the property promotions and events- Maintain public order and enforcing safety rules- Protecting property and assets- Investigate disturbances in the hotel, casino, or racing areas- Create fun and excitement with the customer
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ESSENTIAL DUTIES AND RESPONSIBILITIES:- This position is responsible for providing superior service to our guests- Must seek out opportunities to be of service- Maintain highly visible patrols to insure a safe gaming experience- Assure quality support to other departments so that they may serve guests more effectively- Promote the property promotions and events- Maintain public order and enforcing safety rules- Protecting property and assets- Investigate disturbances in the hotel, casino, or racing areas- Create fun and excitement with the customer
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ESSENTIAL DUTIES AND RESPONSIBILITIES:- This position is responsible for providing superior service to our guests- Must seek out opportunities to be of service- Maintain highly visible patrols to insure a safe gaming experience- Assure quality support to other departments so that they may serve guests more effectively- Promote the property promotions and events- Maintain public order and enforcing safety rules- Protecting property and assets- Investigate disturbances in the hotel, casino, or racing areas- Create fun and excitement with the customer
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- Registers guests into the hotel in a friendly, courteous and helpful manner and completes Guest Courtesy Calls 10-15 minutes following every guest check in. - Checks guests out of the hotel; processes customer payments according to established policies and procedures. - Prepares for group check in and out and VIP arrivals; becomes informed of events/ functions in the hotel during the shift. Also coordinates with Housekeeping and Maintenance on arriving VIP’s, special requests etc. - Arranges for guest requests to be met prior to guest arrivals (i.e. rollaway beds, ground floor, cribs, etc) and follows up on all guest requests personally to ensure hotel staff completed them to the guests’ satisfaction. - Thoroughly knowledgeable in Marketing Program and delivers attentive...
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- Ensure interactions with internal and external guests follow the guidelines of the “Eye, Hi Good-bye” Program.- Maintains balanced cashier's station. - Process cash transactions for casino customers and employees (Includes cashing TITO tickets, personal checks, travelers checks, exchange currency and processing cash advances)- Be knowledgeable and comply with Title 31 regulations.- Enroll patrons into Players Club, issue patrons Players Club cards, maintain accurate player tracking information, and assist the Marketing Department with all casino promotions.- Works the main bank as assigned. - Answers phone calls with proper phone etiquette. - Complies with state, company, department policies and regulations. - Assists supervisors and co-workers as needed. - Other...
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- Consistently providing excellent guest service, using sound judgment, exceptional interpersonal skills, and the ability to multi-task in hotel Operations, including, but not limited to Hotel Front Desk, Retail Gift Shop, RV Park, and Reservations - Develops and maintains positive, interactive relationships with guests, building loyalty and increased frequency with ViP guests by providing excellent guest service - Extends warm, professional greetings to guests and assigns rooms in a manner that consistently demonstrates Red Carpet Customer Service skills - issues room keys and provides clear escort instructions to Bell Staff - Keeps records of room availability and guests' accounts - Reviews and determines guest comp value based upon gaming performance - Makes an confirms reservations -...
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Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
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MAJOR JOB DUTIES: Duties include, but are not limited to the following:- Provide hair care for guests using normally accepted techniques, abiding by all Nevada State Cosmetology rules/regulations.- Properly maintains the salon, its equipment and supplies as well as monitoring the surrounding area to ensure that the facility is used properly and attends to safety and cleanliness of the area. These duties include and are not limited to:- - Maintaining an adequate supply of towels and capes.- Maintaining the cleanliness of retail shelves and products.- Keeping professional use products organized and hazard free.- Monitor inventory levels and notify manager when ordering is necessary.- Greet guests promptly before their service and assist them to the checkout desk with a...
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- Performs daily cleaning projects as directed by supervisors. - Cleans all floor mats; sweeps and mops all kitchen floors to remove food, debris, and grease; cleans behind and under all equipment. - Maintains hood vent system and ovens. - Cleans and sanitizes all garbage cans. - Maintains adequate inventory of supplies needed to perform job function.- Responsible for proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils). - Ensures the cleanliness of all floors, walls, dishes, pots, etc. - Ensures “Wet Floor” signs and other markers are used. - Ensures kitchen workers have and use the proper equipment necessary for the job (e.g. gloves, goggles, cleaning solutions, etc.).- Ensures that all equipment functions properly; reports...
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Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
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- Circulate casino floor meeting new guests and greeting familiar guests by name to develop player base; encourage return visits and create customer loyalty by establishing and developing relationships with gaming customers.- Develop player base by promoting PENN Perks to qualified gaming guests; invite guests to utilize the amenities of the club in order to develop customer loyalty.- Award customer complimentaries based on gaming action and program guidelines.- Coordinate guest visits including meals and show reservations, and assist guests with questions and special requests to ensure coordination of guest needs to provide for their maximum convenience and comfort.- Assist in the organization of special functions (parties, tournaments, etc.) and is responsible for preparing...
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Red LotusA dazzling fusion of East and West - where bold Asian flavors meet red-carpet elegance.SummaryThe Host is responsible for providing a warm, welcoming experience for all guests entering the Asian specialty restaurant. This role manages guest flow, seating assignments, and waitlist coordination while ensuring timely communication between the front-of-house and kitchen staff. The Host sets the tone for an exceptional dining experience and supports smooth restaurant operations. - Greet guests promptly and courteously upon arrival.- Manage reservations, waitlists, and seating assignments efficiently.- Escort guests to tables and provide menus.- Monitor guest flow and communicate table availability to servers and kitchen staff.- Answer phone calls...
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Sorella by GiadaSorella by Giada will partner with Celebrity Chef and entrepreneur Giada De Laurentiis at our new land-based Hollywood Casino in Aurora. The new dining experiences will bring De Laurentiis’ signature fusion of classic Italian cuisine and modern California influence to the Chicagoland region.SummaryThe Host serves as the face of the restaurant and plays a critical role in setting the tone for the overall dining experience.The Host is responsible for creating a welcoming, high-energy first impression for guests in a celebrity-branded, upscale restaurant environment. This role manages reservations, seating flow, and guest communications while delivering exceptional hospitality that reflects the restaurant’s elevated brand standards.- Greet all guests warmly and...
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Sorella by GiadaSorella by Giada will partner with Celebrity Chef and entrepreneur Giada De Laurentiis at our new land-based Hollywood Casino in Aurora. The new dining experiences will bring De Laurentiis’ signature fusion of classic Italian cuisine and modern California influence to the Chicagoland region.SummaryThe Host serves as the face of the restaurant and plays a critical role in setting the tone for the overall dining experience.The Host is responsible for creating a welcoming, high-energy first impression for guests in a celebrity-branded, upscale restaurant environment. This role manages reservations, seating flow, and guest communications while delivering exceptional hospitality that reflects the restaurant’s elevated brand standards.- Greet all guests warmly and...
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- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.- Provides personalized service and uses guest’s name during all interactions. Greets each guest entering restaurant.- Seats guests in restaurant as per specified rotation requirements.- Maintains proper seating and reservation documentation.- Monitors restaurant for table availability.- Keeps designated working area clean and organized; wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary...
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- Performs duties to greet and seat guests, takes reservations, and assists guests with special needs. - Reviews current guest seating assignments and seats new guests according to seating system in each station.- Anticipates guests coming in and has this information before greeting each guest. - Greets guests by name whenever possible, makes guest feel welcome, sincerely conveys appreciation for choosing to dine with us, and ushers to the appropriate table. - Inputs necessary date into seating system and adheres to seating system recommendations. - Assists staff in duties as requested. - Assists guest with special requests or needs. - Monitors restaurant operations, notifying the supervisor of problems, needs, or guest comments. - Ensures menus are clean and contain...