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- Under close supervision, optimizes the function of the Housekeeping office by providing all facets of clerical support. - Works collaboratively with management and team members to ensure that hotel Housekeeping services are delivered in accordance with Cactus Pete’s standards. - Types memos, letters, reports and materials as assigned by Supervisor. - Maintains departmental files. - Designates Guest Room Attendant work assignments. - Receives incoming calls from guest rooms and dispatches maintenance personnel as required. - Responsible for computer data entry of all work orders and inspections. - Maintains lost and found dispatch logs. - Physically performs key checks and lost key searches. - Maintains an orderly office work area. - Must be able to work a flexible...
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What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Guest Room Inspector, you will:Pay: $18.00 per hour | Shift: 9:30 am - 6:00 pm - Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.- Maintains and cleans all equipment used throughout the course of a shift, as directed.- Maintains proper documentation of all duties accomplished during a working shift, as directed.- Reports all safety hazards or maintenance deficiencies for proper handling.- Abides by all...
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- Inspects the quality of work performed by hotel housekeeping personnel, ensuring that all rooms are prepared in a timely manner and maintained according to Cactus Petes standards. Effectively provides instruction and guidance to Room Attendant staff. - Ensures that fast and accurate execution of guest service standards are met and delivered in accordance with the Cactus Petes expectations. - Responsible for the supervision, examination and daily inspection of the quality of work in all rooms performed by assigned personnel and takes the appropriate steps to ensure that all rooms meet Cactus Petes standards. - Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner. -...
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ESSENTIAL DUTIES AND RESPONSIBILITIES:- This position is responsible for providing superior service to our guests- Must seek out opportunities to be of service- Maintain highly visible patrols to insure a safe gaming experience- Assure quality support to other departments so that they may serve guests more effectively- Promote the property promotions and events- Maintain public order and enforcing safety rules- Protecting property and assets- Investigate disturbances in the hotel, casino, or racing areas- Create fun and excitement with the customer
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- Adheres to all departmental and property policies and procedures regarding guest service standards. - Receives internal and external calls in order to answer questions, direct calls, or provide general information. - Logs and distributes hotel guest messages and wake-up calls. - Meets department standards regarding dialogue and customer courtesy. - Monitors security calls and provides accurate information to appropriate authorities during emergencies. - Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the reception desk’s daily operation. - Resolves service issues according to established procedures. - Maintains ongoing knowledge of the property’s services and entertainment opportunities. - Performs certain Front Desk...
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- Consistently providing excellent guest service, using sound judgment, exceptional interpersonal skills, and the ability to multi-task in hotel Operations, including, but not limited to Hotel Front Desk, Retail Gift Shop, RV Park, and Reservations - Develops and maintains positive, interactive relationships with guests, building loyalty and increased frequency with ViP guests by providing excellent guest service - Extends warm, professional greetings to guests and assigns rooms in a manner that consistently demonstrates Red Carpet Customer Service skills - issues room keys and provides clear escort instructions to Bell Staff - Keeps records of room availability and guests' accounts - Reviews and determines guest comp value based upon gaming performance - Makes an confirms reservations -...
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MAJOR JOB DUTIES: Duties include, but are not limited to the following:- Provide hair care for guests using normally accepted techniques, abiding by all Nevada State Cosmetology rules/regulations.- Properly maintains the salon, its equipment and supplies as well as monitoring the surrounding area to ensure that the facility is used properly and attends to safety and cleanliness of the area. These duties include and are not limited to:- - Maintaining an adequate supply of towels and capes.- Maintaining the cleanliness of retail shelves and products.- Keeping professional use products organized and hazard free.- Monitor inventory levels and notify manager when ordering is necessary.- Greet guests promptly before their service and assist them to the checkout desk with a...
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Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
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- Performs daily cleaning projects as directed by supervisors. - Cleans all floor mats; sweeps and mops all kitchen floors to remove food, debris, and grease; cleans behind and under all equipment. - Maintains hood vent system and ovens. - Cleans and sanitizes all garbage cans. - Maintains adequate inventory of supplies needed to perform job function.- Responsible for proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils). - Ensures the cleanliness of all floors, walls, dishes, pots, etc. - Ensures “Wet Floor” signs and other markers are used. - Ensures kitchen workers have and use the proper equipment necessary for the job (e.g. gloves, goggles, cleaning solutions, etc.).- Ensures that all equipment functions properly; reports...
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- Maintains work areas (kitchens, cooking preparation, etc.), equipment (cook stoves, grills, stove hoods, deep fryers, etc.), and utensils in a clean and sanitary manner and in accordance with OSHA and ServSafe standards. - Removes garbage and trash, and places refuse in designated pick up area. - Operates mechanical devices designed to assist such as scrubbers and dishwasher. - Adheres to proper cleanliness and sanitation standards as set forth by ServSafe. - Maintains cleanliness and sanitary conditions in all kitchen areas and food storage areas by steam cleaning mats and other walking surfaces, washing walls, ceilings, and woodwork. - Stocks serving stations with utensils - Maintains safe working conditions and practices in the kitchen and eating area. - Must be...
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- All duties may change or be altered as determined by the Lead Steward on duty.- Maintains all BOH work areas (kitchens, prep areas, and dish rooms), equipment (stoves, grills, stove hoods, oven hoods, deep fryers and fryer boil-out, etc.), and assists with the daily cleaning and in accordance with OSHA and ServSafe standards. - Removes garbage and trash from all operating venues, ensure all trash cans are clean and relined. - Clean mechanical devices as needed, i.e. dishwashers, combi ovens, ice cream machines and smoker. - Adheres to safety, proper cleanliness and sanitation standards as set forth by Company and Departmental Guidelines and ServSafe. - Maintains cleanliness and sanitary conditions in all kitchen and food storage areas by scrubbing the floors, cleaning...
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ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Consistently and accurately prepares food to established guidelines and orders for Hollydeck guests. - Ensures par levels for menu item ingredients are kept in stock. Reports shortages and/or outages to F&B leadership for ordering purposes. - Ensures food is prepared in a timely manner according to established guidelines. - Communicates with other Hollydeck Team Members as needed to provide prompt and friendly customer service according to department and company standards. - Responsible for boiling and/or broiling or assisting with boiling and/or broiling of seafood products for Hollydeck events according to established guidelines. - Ensures food product served is fresh and...
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ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - - Consistently and accurately prepares food to established guidelines and orders for Hollydeck guests. - Ensures par levels for menu item ingredients are kept in stock. Reports shortages and/or outages to F&B leadership for ordering purposes. - Ensures food is prepared in a timely manner according to established guidelines. - Communicates with other Hollydeck Team Members as needed to provide prompt and friendly customer service according to department and company standards. - Responsible for boiling and/or broiling or assisting with boiling and/or broiling of seafood products for Hollydeck events according to established guidelines. - Ensures food product served is fresh...
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Job SummaryThe Horsemen's Bookkeeper is responsible for maintaining accurate financial records for horsemen's accounts and purse funds while facilitating transactions related to racing operations. This position supports operational excellence through accurate recordkeeping, regulatory compliance, exceptional customer service, and effective financial administration. Essential FunctionsESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.- Maintain accurate records of all financial transactions for horsemen, owners, and jockey accounts.- Accept payment requests with associated payment documentation. - Enter and maintain race results and related information, including jockey and owner changes, scratches, double jockey mounts, breeders'...
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The host/hostess Greets and seats guests at tables, answers general guest questions about the property and guest services and maintains complete knowledge of table/seat/station numbers, hours of operations, and proper table set-up. ESSENTIAL RESPONSIBILITIES - Remains current with restaurant beer, cocktail, and food menus- Keeps entry area and host stand clean and organized- Keeps host area well stocked with necessary equipment, forms, and supplies- Works in cooperation with other team members to provide a high quality of service - Assists as required in table maintenance and cleans when necessary- Observes and adheres to Health Department regulations regarding food handling, storage, and cleanliness of work environment- Completes opening, closing, and other side...
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The host/hostess Greets and seats guests at tables, answers general guest questions about the property and guest services and maintains complete knowledge of table/seat/station numbers, hours of operations, and proper table set-up. ESSENTIAL RESPONSIBILITIES - Remains current with restaurant beer, cocktail, and food menus- Keeps entry area and host stand clean and organized- Keeps host area well stocked with necessary equipment, forms, and supplies- Works in cooperation with other team members to provide a high quality of service - Assists as required in table maintenance and cleans when necessary- Observes and adheres to Health Department regulations regarding food handling, storage, and cleanliness of work environment- Completes opening, closing, and other side...
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- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere.- Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures.- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.- Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.-...
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- Provide guest services for guests of the restaurant. - Receive cash or credit card from customers in payment for goods or services. - Computes bill on P.O.S. System or adding machine, makes change, and issues receipt. - May be required to know value of menu items. - May give cash refunds or credit memorandums as directed by Supervisor/Manager. - Greets and seats patrons. - Coordinates and controls the flow of the Restaurant. - Assigns stations to servers and bus persons. - Supervises the restaurant during the absence of the Restaurant Supervisor/Manager. - Interacts between Service Staff and Patrons when difficult situations arise. - Ensures that Service Quality and Standards are followed. - Answer telephone in a professional manner.
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- Provide guest services for guests of the restaurant. - Receive cash or credit card from customers in payment for goods or services. - Computes bill on P.O.S. System or adding machine, makes change, and issues receipt. - May be required to know value of menu items. - May give cash refunds or credit memorandums as directed by Supervisor/Manager. - Greets and seats patrons. - Coordinates and controls the flow of the Restaurant. - Assigns stations to servers and bus persons. - Supervises the restaurant during the absence of the Restaurant Supervisor/Manager. - Interacts between Service Staff and Patrons when difficult situations arise. - Ensures that Service Quality and Standards are followed. - Answer telephone in a professional manner.
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Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...