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- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including...
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- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines. - Removes trash from trash containers and places into the dumpsters. - Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates. - Cleans all escalators and elevators. -...
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- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines. - Removes trash from trash containers and places into the dumpsters. - Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates. - Cleans all escalators and elevators. -...
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The housekeeping assistant shift manager is responsible for supervising staff and the overall daily management of a designated shift. ESSENTIAL RESPONSIBILITIES - Ensures the day-to-day cleaning of the Casino property is performed to established standards on a designated shift- Ensures deep cleaning activities are performed with minimal impact to operations, during applicable shift- Responsible for inspecting work Inspects completed work- Responsible for keeping supply par levels according to standard operating procedures on a designated shift- Makes recommendations for needed supplies and equipment- Assists in ordering all supplies and equipment inventory- Responsible for ensuring OSHA standards are followed- Responsible for ensuring department has all necessary...
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- Cleaning VLT machines, in between machines, VLT bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas.- Vacuuming carpet, sweeps and mops tile floors, cleans any spills that occur.- Cleaning any bio hazardous materials when it occurs.- Removing trash from the trash container and places into the dumpsters.- Providing exceptional Customer Service to all guests.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification...
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- Adheres to all departmental and property policies and procedures regarding guest service standards. - Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines. - Removes trash from trash containers and places into the dumpsters. - Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance...
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- Ensure adequate staffing for the day’s workload and the next day’s workload, using forecast and productivity guidelines, making any adjustments necessary to cover for call-offs or fluctuation in occupancy. - Prepare “Opening the House” duties, i.e. run LMS Housekeeping Section Report and assign work assignment to Housekeepers according to their sections. - Run turndown report and assign to appropriate team members. - Hand out master keys and sign out sheets to Housekeepers and Housemen and collect and secure master keys at end of team members’ shift. - Answer all calls whether on the telephone or on the radio in a quick and professional manner. Ensure all guest requests are handled and delivered promptly and the guest request log is maintained accurately. - throughout the day,...
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- Responsible for supervising and managing staff in the Hotel Housekeeping department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. ...
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Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
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ESSENTIAL DUTIES AND RESPONSIBILITIES: The following and other duties may be assigned as necessary: - Maintains a positive attitude to ensure a good relationship with team members and other departments.- Ensures that guest rooms are well maintained and in proper repair.- Maintains cleanliness of rooms, hallways, linen closets, equipment through daily inspections.- Solve guest complaints in a timely / efficient manner.- Assist in developing and maintaining of Housekeeping department operation procedures to ensure effective execution of work.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance...
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- The House Person is to provide an effective and efficient working environment for the Hotel’s Guest Room Attendants ensuring the hotel guest rooms are clean and that the rooms are ready in a timely manner for the next Guest that will be checking in. - Adhere to standards and operating procedures as outlined in the Cactus Petes housekeeping manual. - Must maintain all your GRA (Guest Room Attendant) carts throughout the day with clean sheets, water, rags, and any other material a Guest Room Attendant will be expected to have available to complete a room. - All closets must be well organized, clean, neat and tightly, boxes broken down and taken out every day NO EXCEPTIONS. - Report any safety issues to the Housekeeping Supervisor or Housekeeping Management.- Follow the...
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General Accountabilities: - Retrieves supplies for room attendants and ensures that all supply carts are completely stocked with supplies, complimentary items, and linens prior to the start of cleaning rounds. - Hands out clean linens to all room attendants and assists with loading linens on supply carts. - Delivers supplies to room attendants during the day as needed. - Using a variety of cleaning agents, cleans all service areas such as vending machines, and ice machines. - Takes soiled linens out to laundry area and delivers clean linens to supply room. - Takes all acquired trash out to trash dumpsters as needed.
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- Transports cleaning equipment up and down ramps - Vacuums and shampoos carpet - Mops, scrubs, rinses and polishes hard floors - Responsible for counting and distribution of clean linen to both Room Attendant carts as well as linen closets - Picks up used linen from Room Attendant’s carts, drops linen down chute to carts that are then taken to soiled linen room where it is picked by laundry company - Moves, rearranges and cleans furniture - Washes mirrors and windows - Maintains housekeeping linen room on each floor, stocks with linen and supplies ensuring adequate level of supplies - Washes and cleans wall light fixtures, louvers, ceilings, shelves and outside walls - Operates and controls all mechanical equipment including rotary machines, blowers and back vacuums - Recognizes and uses...
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Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
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- Delivers linens, towels, amenities, and supplies to guest floors and replenishes linen closets throughout the shift to support housekeeping operations.- Collects soiled linens, used terry, trash, and recycling from guest floors and transports items to designated laundry or disposal areas.- Maintains cleanliness of guest corridors, service hallways, elevator landings, stairwells, vending and ice rooms, and other assigned public or service areas.- Vacuums carpets, sweeps and mops floors, spot-cleans walls and surfaces, and removes debris to maintain a clean, polished environment.- Cleans and maintains back-of-house areas including storage rooms, service closets, and staff workspaces.- Supports room readiness during high occupancy by delivering supplies, assisting with room...
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- Delivers linens, towels, amenities, and supplies to guest floors and replenishes linen closets throughout the shift to support housekeeping operations.- Collects soiled linens, used terry, trash, and recycling from guest floors and transports items to designated laundry or disposal areas.- Maintains cleanliness of guest corridors, service hallways, elevator landings, stairwells, vending and ice rooms, and other assigned public or service areas.- Vacuums carpets, sweeps and mops floors, spot-cleans walls and surfaces, and removes debris to maintain a clean, polished environment.- Cleans and maintains back-of-house areas including storage rooms, service closets, and staff workspaces.- Supports room readiness during high occupancy by delivering supplies, assisting with room...
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- Under general supervision, provide assistance in all areas of HR, including employment, communication, team member events, and record retention. Coordinate and maintain employee master files and the input of accurate data into the employee database. Assist applicants and employees by answering questions and providing guidance and information.- Deliver internal and external guest service following the ACES model (Acknowledge with a friendly & timely greeting, Convey positivity and knowledge, Engage with the guest and provide an amazing and clean guest experience, Show Appreciation and offer a personalized farewell.)- Maintain general office, front desk, HR lobby area, and HR areas across property, ensuring that they are neat/clean, orderly, and that all necessary information in...
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- Provides assistance in all areas of HR, including employment, communication, team member events and record retention.- Maintains general office, front counter, lobby area and TDR kiosks ensuring that they are neat/clean, orderly and well stocked.- Handles Team Member questions/requests and escalate issues as appropriate to ensure prompt resolution.- Performs administrative duties, including maintaining employee records, data input and research; preparing reports; ordering office supplies, team member/vendor badges, gaming licensing and renewals, etc.- Sources and screens candidates to fill existing and future hourly job openings. This process includes, but is not limited, to, reviewing resumes and applications to ensure job qualifications are met, and coordinating interview...
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The Human Resources Coordinator is responsible for assisting team members and the Human Resources team with various processes and support, including benefits, recruiting, and onboarding. The coordinator is the front line office support for team member questions and responsible for the efficient handling of information.
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- Supports the internal and external recruitment efforts for the property accordingly - Responsible for greeting applicants and employees in a positive, upbeat manner while answering questions, assisting with application process, answering phone calls and administering selection assessments. Responsible for the maintenance of the Applicant Tracking System to include posting and removal of positions and candidate documentation, assists in the review of request for transfers and applications requirements are met of job desired, and tracks transfer process including personnel requisition and personnel action- Ensures completion of the following paperwork processes: new hires, gaming licenses, drug tests and property to property transfers - Researches rehire data and forwards to...