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- Provide excellent internal and external guest service in alignment with our ACES standards- Oversee daily wardrobe operations to maintain high levels of productivity and quality- Demonstrate full knowledge of wardrobe policies and procedures- Maintain accurate inventory records by tracking distributed and collected uniforms; provide requisition information based on departmental needs- Record and organize all uniform orders and assist the receiving department in verifying accuracy and consistency with purchase requests- Identify and report inventory shortages or uniform quality issues to the Manager- Submit purchase requisitions for new uniforms and departmental supplies for approval- Conduct fabric tests to assess quality and durability; report findings to...
- Creates framework for property user profile interfaces as they relate to Company systems and networks.- Analyzes hardware, software, and computer system functional specifications to determine property and business needs. Partners with property leadership to implement products, systems, and specifications from analysis outcomes.- Performs the installation, repair and preventative maintenance of personal computer equipment and related systems.- Performs root cause analysis, develops checklists for typical problems, and creates procedures and internal control changes for problem prevention. - Creates standard operating procedures and user guides and contributes to technical procedural documents before they are published. - Demonstrate creativity in analyzing issues, determining...
- Demonstrating outstanding internal and external service in accordance with “Red Carpet Service” program guidelines- Coordinating with IT team to take work orders, prioritize and resolve computer system issues- Providing technical and user support for all business applications and systems, including personal computers.- Performing business application and system installations, upgrades, conversions and deletions to personal computers- Creating programs and queries to produce reports, mailing lists, and labels for various departments- Performing security administration functions and helps ensure data integrity of users- Installing software and upgrades as needed- Assisting in implementation of disaster preparedness and recovery plan- Responding as needed to inquries or...
- Research, analyze, resolve and respond to intermediate-to-complex problems via telephone, e-mail and callbacks or escalation in accordance with current standards.- Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate.- Provide backup support for other IT personnel in the daily operation of the IT department to include diagnosing, troubleshooting, and taking corrective action on all core services. (Email, LAN, security, internet connectivity, domain administration).- Builds, configures, upgrades, performs backup and recovery, installs and troubleshoots desktop computer systems. Creates and reviews work orders to move, change, install, repair, or remove data...
- Analyzes management needs regarding application systems and recommends solutions to business problems.- Coordinate’s development efforts between the end user ("client") and the Information Technology development and support staff.- Configuration, upgrades, documentation and support of custom property and information system applications- Utilize data to evaluate current systems to identify inefficiencies and unmet needs- Responsible for the installation of new applications and updating hardware requirement for servers, SAN, and virtual environments- Understanding of Windows Server roles and services including DNS, DHCP, Active Directory- Maintains detailed system documentation and inventory of IT assets including hardware and software versioning installed on servers-...
- Accountable for the overall cleanliness and presentation of the entire property.- This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Performs duties to clean and sanitize areas of the property.- Responsible for cleaning of blood spills and bodily fluids.- Maintains ongoing awareness of safety and responds to emergencies accordingly.- Cleans and maintains offices, hallways, lobbies, lounges, restrooms, elevators, stairways, escalators, slot machines, table games, and other areas.- Keeps storage rooms clean and organized.- Replenishes restroom supplies. - Sweeps, mops, and vacuums floors.
- Responsible for supervising and managing staff in the Food & Beverage Front of House department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Assists in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise....
Are you interested in joining our Talent Pool? Did you come to one of our Hiring Events and have an interest - but don't see your perfect position out there. ...yet? Here's your chance to apply and attach your resume so that we have you ready for that perfect opportunity as soon as it opens up!
- Drops, opens, and fills ticket redemption kiosk cassettes and ticket redemption kiosk drop boxes; empties money and Slot TiTO tickets; clears and locks box. - Drops and opens Slot drop boxes; empties money; clears and locks box. - Processes, racks, and counts chips; delivers to Vault. - Counts each denomination. Records Counts on worksheet and verifies with second Key Room Attendant. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency,...
- Performs maintenance and service repairs on kitchen equipment.- Installs new units or replacement parts of existing units according to specifications and established safety guidelines.- Knowledge of electrical circuits and schematics; plumbing and equipment controls.- Familiar with a variety of the field’s concepts, practices, and procedures.- Relies on experience and judgment to plan and accomplish goals.- Performs a variety of complicated tasks.- Responsible for ordering supplies to complete given task using purchasing systems.- A wide degree of creativity and latitude is expected.
- Performs daily cleaning projects as directed by supervisors.- Cleans all floor mats; sweeps and mops all kitchen floors to remove food, debris, and grease; cleans behind and under all equipment. - Maintains hood vent system and ovens.- Cleans and sanitizes all garbage cans. - Maintains adequate inventory of supplies needed to perform job function. - Responsible for proper storage of all equipment (e.g., china, glass, silver, cooking equipment, and utensils).- Ensures the cleanliness of all floors, walls, dishes, pots, etc.- Ensures “Wet Floor” signs and other markers are used.- Ensures kitchen workers have and use the proper equipment necessary for the job (e.g., gloves, goggles, cleaning solutions, etc.).- Ensures that all equipment functions properly; reports malfunctions...
This position is responsible for the general kitchen cleaning duties including the cleaning and mopping of kitchen floors and trash removal, and re-stocks all supplies/food in the assigned areas. in addition, this position will transport clean service ware and allocate in accordance with event order to supply the function or restaurant. Essential Functions - Maintain the kitchens and equipment in a clean, sanitary and fully operable condition - Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly sanitation of such is maintained, empty trash; implement established safety policies and procedures - Report any faulty equipment to management immediately - Re-stock and replenish buffet areas - Stock the kitchen and restaurant with supplies -...
- Responsible for receiving, storing, and issuing all items requisitioned by and delivered to the kitchen.- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Receives and stores all items for the kitchen.- Ensures that the item being delivered is specified for the kitchen or restaurant.- inspects all goods received for damage and quality prior to acceptance and notifies supervisor on duty as needed.- Makes note of all damaged items at the time of delivery.- Checks specifications on the requisition order or receiving document, ensuring items received are items that have been ordered.- Follows proper signing procedures when receiving...
What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Late Night Cashier, you will:Shift: 5:00pm to 2:30am | Pay: $14.00 per hour + tips (Avg. $20 in hourly wage + tips)*average is based on hourly and tip wage combined - Determines guest needs and suggests products to enhance service and meet sales goals.- Assists guests in their menu selections and packages guest orders according to established recipes and outlet standards.- Operates electronic cash register system to accurately and immediately account for...
***EARN UP TO $18.00 PER HOUR*** What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Casino Cashier, you will:Swing shift: Starting time varies between 2:00pm - 6:00pm End time varies between 10:30pm - 2:30amPay: $16 per hour plus tips (Average: $1.50- $2/hr) - Distributes monies to gaming guests via check cashing and conversion of coins and gaming checks into currency.- Ensures accountability of all transactions through verification and documentation of exchanges.- Responsible for maintaining all funds entrusted...
What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Line Cook you will,Shift: 7pm- 3am | Pay: $17 per hour- Prepares food items following standard recipes and menu plans to ensure quality and consistency.- Handles food prep tasks including washing, cutting, and cooking ingredients.- Tests food for proper preparation using tasting, smelling, and visual inspection.- Maintains high standards of cleanliness, safety, and sanitation per health regulations.- Coordinates with dining room staff and...
SUMMARYThe Laundry Assistant Manager works closely with the Laundry Manager, laundry team members and property leadership to ensure timely and efficient guest check-in, and room cleanliness. The Laundry Assistant Manager is also responsible for assisting with the overall operations of all laundry and associated back of the house areas on property. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for supervising staff and assists in managing staff in the Laundry department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest...
Essential Functions - Loads and unloads washers per machine guidelines- Loads and unloads dryers per machine guidelines- Stretches tangled sheets- Process towels through towel folder- Manually folds towels and bedspreads as needed- Runs sheets through the ironer at the recommended speed- Catches (collects) sheets and other linen and stacks them in appropriate carts- Sorts and soaks stained linen and terry in soaking bins- Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard- Watches and reports malfunctioning problems with all equipment- Transports linen and terry from sort and storage location to washers- Understands how to safely use all equipment at the required productivity level- Remove lint and debris from...
- Sort all linen in preparation of washing.- Wash linen following a pre-set formula, dry and fold linen, and iron all linens.- Perform rewash and stained linen procedures.- Turn in any stray items found in the linen to the supervisor.- Fill linen requisitions.- Assist in counting linen during inventories.- Keep daily production records.- Clean laundry machinery and cover any linen remaining in carts at the end of the day.- Keep working area clean and organized and clean laundry bins at end of shift.- Perform other job-related duties as requested.- Hearing and visual ability to observe and detect signs of emergency situations.- Must be able to lift, push, and pull a minimum of 30 lbs.- Must be able to stand/walk up to 6-8 hours per day.- Ability to communicate...
