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- Provides fast, friendly, professional, and responsive customer service. - Sets up bars for operation; cuts fruit; stocks ice; empties garbage. - Supports bartender needs; ices drink glasses and pours non-alcoholic drinks as needed.- Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Maintains par stock levels and orders bar supplies as necessary; delivers orders.- Maintains equipment as required in accordance with established guidelines and safety procedures; reports any maintenance problems to manager.- Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in...
- Provides fast, friendly, professional, and responsive customer service. - Adheres to established departmental and property policies and procedures regarding guest service standards. - Sets up bars for operation; cuts fruit; stocks ice; empties garbage. - Supports bartender needs; ices drink glasses and pours non-alcoholic drinks as needed. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Maintains par stock levels and orders bar supplies as necessary; delivers orders. - Maintains equipment as required in accordance with established guidelines and safety procedures; reports any maintenance problems to...
- Monitoring guest consumption of alcohol, behavior and alerting the necessary personnel if needed.- Providing guest with all the necessary information about our events and programs as needed.- Maintaining par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure. - Storing liquors, fruits, glassware, linen, paper supplies and sundries in their designated areas, while following established storage guidelines and safety procedures- Replacing empty draught beer kegs as needed.- Lifting and stocking cases of beer, kegs, and other bar related products into their designated areas.- Maintains inventory of all bar related products.- Maintaining Team Member dining room supplies, such as stocking...
ESSENTIAL DUTIES AND RESPONSIBILITIES- Monitor guest consumption of alcohol and intervenes as needed according to guidelines.- Maintain par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory. - Place liquor, fruit, and bar supplies in their designated places following established storage guidelines and safety procedures.- Replace empty beer kegs.- Ensure that garnish items are adequately prepared and stocked. - Fills ice bins with crushed or cubed ice from designated ice machines.- Operate and maintain all equipment and utensils as required in accordance with established guidelines and safety procedures. - Remove and properly dispose of debris accumulated at the bar in accordance with department procedures.- Clean...
- Greet guests in a timely manner with a smile and a pleasant disposition.- Must be familiar with menu, preparation of drinks and food and prices.- Use suggestive selling techniques.- Explain the ingredients to the coffee.- Carry on a friendly conversation with the guests, as coffee is prepared.- Prepare for the next shift by filling the supplies, cleaning and sanitizing the workstation and equipment.- Work as a Barista making coffee, blended beverages, etc.- Work the cash register and maintain an accurate bank, maintain cleanliness.- Perform miscellaneous duties as assigned.
- Ensures adequate supply of stock and glasses for the bar. - Assists with beverage deliveries and maintains cleanliness of the bar area. - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Removes the trash and cleans bars; mops and sweeps the storeroom and walk-in coolers. - Removes all empty CO2 tanks, beer kegs, and soda boxes to proper locations; responsible for deep cleaning of bars on the barge and land. - Maintains clean, working bars in accordance with illinois Liquor Commission and Health Department standards. - Stocks bars, responds to bartender requests for stock, and checks bar to monitor stock levels. - Retrieves bar...
- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Maintains a professional appearance at all times, clean and well-groomed as per standard. - Provides friendly, quick, and professional service to guests and co-workers. - Mixes and prepares drink orders, according to Hollywood’s standards; garnishes properly. - Accurately operates cash register by ringing in all transactions, accepts payment, and provides change. - Requests stock and checks bar to monitor stock levels. - Maintains cleanliness of bar and station. - Follows safety rules. - Able to answer questions when asked about Hollywood operations. - Prepares bars for the...
What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Bartender you will,Shift: Varies | Pay: $7.25 per hour plus tips (Tip Avg. $100 per shift)- Monitors guest consumption of alcohol and intervenes as needed according to guidelines. - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. - Promotes casino events and programs. - Provides personalized service and uses guest name. - Resolves service problems according to guidelines. - Provides fast,...
Prepares and sets dining room and service areas according to BEO and department standards.· Greets guests and answer questions regarding food items, beverages and service.· Ensures all course and beverages are served promptly. This included plated, buffet style or family style events.· Maintains a professional appearance at all times, clean and well groomed as per standards.· May present, open and pour wine.· Assists with break down of salad dishes, glassware and linen.· Follows all policy and procedures according to company and department.· Maintains all work areas (cleanliness and safety) throughout shift, responsible for closing duties according to department standards.· Maintains the highest standards of professionalism to guests and co-workers.· Works quickly and...
MAJOR JOB DUTIES: Duties include, but are not limited to the following: - Follow proper register transaction procedures.- Adhere to the proper par stock procedures.- Have a complete understanding of all applicable laws and regulations concerning service of alcoholic beverages (as directed by Beverage Department).- Complete and oversee set-up and clearing of the bar area.- Monitor and train novice bartenders as dictated by management.- Remain up-to-date on Hotel current events and the hours of operation of all food and beverage outlets.- Must have the ability to pour up to 240 drinks per hour on a consistent basis.- Must have ability to read and follow specialty drink recipes as prepared by Beverage Manager.- Responsible for garnishing all cocktails from the bar...
ESSENTIAL DUTIES AND RESPONSIBILITIES:- Establish a pleasant rapport with guests.- Thorough knowledge of alcoholic and non-alcoholic beverages and their proper preparation, and ongoing knowledge of new drink trends.- Responsible for mixing and serving beverages directly to bar patrons as well as in a service station capacity to beverage/food servers as venue requires.- Accurate and efficient use of POS system.- Tracks usage and inventory and orders stock to maintain established pars.- Maintain awareness of guests alcohol intake following Alcohol Awareness Training- Keep work area neat and clean in accordance with all MD Department of Health standards.- At end of shift restocks station for start of next shift.- Maintain well-groomed...
- Monitoring guest consumption of alcohol and intervenes as needed according to guidelines - Serving as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promoting casino events and programs - Providing personalized service and uses guest name - Resolving service problems according to guidelines - Providing fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray) - Preparing and pouring drink orders with proper portions and ingredients according to recipe, communicating with beverage servers, and presenting drinks to guests or servers as required - Slicing and pitting fruit as required - Operating and maintaining all...
- Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations.- Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses, and accessories necessary. - Maintains integrity of all financial controls and responsibilities. -- Provides fast, friendly, professional, and responsive customer service to guests.- Maintains cleanliness of designated area. - ices and fills all non-alcoholic drinks for servers.- Provides work direction to assigned bar attendants.- Opens and closes bar according to established procedures.- Responsible for maintaining and balancing a cash drawer, Credit charges, and servers’ food transactions, including tips.- Resolves service issues according to established guidelines.-...
- Prepares and serves all alcoholic and non-alcoholic beverages.- Maintains adequate levels of products and supplies at assigned outlet - Serves all food products in a timely manner.- Accounts for all revenue and balances cash drawer at end of shift.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members. - Any and all duties as assigned by your Supervisor or a member of management.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations. - Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses, and accessories necessary. - Maintains integrity of all financial controls and responsibilities. - Provides fast, friendly, professional, and responsive customer service to guests. - Maintains cleanliness of designated area. - Ices and fills all non-alcoholic drinks for servers. - Provides work direction to assigned bar attendants. - Opens and closes bar according to established procedures. - Responsible for maintaining and balancing a cash drawer, Credit charges,...
Your daily responsibilities include:Bartenders are responsible for learning drink recipes, fostering a fun environment, being gracious hosts to all guests and co-workers while providing assistance within their assigned venue as directed by management. 70% Guest Service- Prepares and pours drink orders with proper portions and ingredients according to recipes, communicates well with other team members, and presents drinks to guests or team members as required.- Provides fast, friendly, professional service to guests, using their names, and team members. (e.g., 2 minute or less production cycle for 15 drink tray)- Responsible for promoting a positive influence in the community and participating in company-sponsored events as requested.- Maintains a clean and stocked...
- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. - Transports guest luggage to and from guests’ rooms. - informs guests of emergency procedures and operation of amenities in guest room. - Ensures that all aspects of bus group luggage arrival and departure is handled efficiently. - Ensures guests are assisted in a quick and friendly fashion. - Stores and retrieves packages for guests.
- Accurately transports guests’ luggage to the assigned room following completion of the registration process.- Picks up guests’ luggage upon departure and transfers to proper form of transportation or delivers for storage.- Provides fast and flawless guest service by supplying guests with information regarding Hotel/Casino amenities, special events, and travel directions.- Assists guests with room changes and maintains room key security.- Promotes outstanding guest relations.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Maintains strict confidentiality in all company matters.- Any and all duties as assigned by your Manager or a member of management.
- Assists guest with luggage during check-in and check-out. - Responsible for greeting and welcoming hotel Casino guests in an enthusiastic, friendly manner. - Ensures that guest needs and special requests are met. Provides information to guests regarding on or off property interests, directions, attractions, promotions, etc. - Completes required paperwork as designated by department. - Delivers luggage to designated room after registration process is complete. - Picks up guests' luggage upon departure and transports to designated vehicle or storage. - Verifies that departing guests have experienced superior hospitality. - Invokes service recovery when appropriate. - Stores guests luggage in organized manner. - Assists guest with room changes and maintains room key...