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ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Partners with HR Business Partners to meet the needs of departments within the business unit. - Supports the internal and external recruitment efforts for the property - Managing Open Job Requisitions for Non-exempt roles - Pre-screen potential candidates and build talent pool for all positions - Developing sourcing strategies for open roles - Assists in conducting effective, thorough and objective investigations in cases of grievances, harassment employee concerns or EEOC issues. - Provides day-to-day performance management guidance to property leadership (coaching, counseling, career development, disciplinary actions). - Works closely with property management and...
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Essential Functions - Partners with HR Business Partners to meet the needs of departments within the business unit.- Supports the internal and external recruitment efforts for the property.- Conducts effective, thorough, and objective investigations in cases of grievances, harassment, employee concerns, or EEOC issues.- conducts exit interviews, records feedback/dialog, and reports patterns to management.- Assists in the handling of unemployment compensation claims.- Facilitates identified training programs for the property, including but not limited to New Hire Orientation, Customer Service, Responsible Gaming/Alcohol Awareness- Provides HR Policy guidance and interpretation consistent with Core and Local policies, State and Federal statutes, and collective bargaining...
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- Partners with HR Business Partners to meet the needs of departments within the business unit.- Supports the internal and external recruitment efforts for the property by coordinating all efforts with the Talent Acquisition team.- Conducts effective, thorough and objective investigations in cases of grievances, harassment employee concerns or EEOC issues.- Provides day-to-day performance management guidance to property leadership (coaching, counseling, career development, disciplinary actions, terminations and performance reviews).- Works closely with property management and employees to improve work relationships, build morale, increase productivity and retention.- Conducts exit interview, record feedback/dialog, and report patterns to management.- Assists in the handling of...
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The Human Resources specialist will serve as the property subject matter resource for their identified specialty. Human resources Specialties can include: Benefits, Training, Communication, Recruiting and HRIS systems. ESSENTIAL RESPONSIBILITIES - Partners with HR Business Partners to meet the needs of the property- Maintains a professional work environment with management and staff- Participates in meetings and training as required- Maintains complete confidentiality of all company information at all times- Perform necessary follow-ups to meet established objectives and assist with reminders of commitments and deadlines- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and...
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SUMMARYMaintain and repair all equipment that pertains to heating and cooling all areas of existing building. Analyze, troubleshoot, and perform repairs to building equipment working from manuals, blueprints, work orders, and instruction. ESSENTIAL DUTIES AND RESPONSIBILITIES- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and Cast Members. - Troubleshoot, diagnose, and repair all HVAC equipment.- Perform scheduled preventative maintenance, check equipment function and operation, and recommend required maintenance action.- Must be licensed to handle freon and knowledgeable in all OSHA regulations and requirements for handling and disposing of same.-...
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What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a HVAC Technician, you will:Pay: Starting at $24.00 per hour, based on experience | Shift: 10:30 pm - 6:30 am The Engineer IV performs a variety of advanced journey level, lead and/or specialized trade tasks which could include upholstery, electrical, plumbing, HVAC, carpentry kitchen equipment and general maintenance; may act as a lead worker for assigned shift and ensure assignments are distributed and completed; performs duties with minimum or no supervision;...
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- Responsible for performing varied cashier functions in a pleasant, efficient, and honest manner. - Adheres to all departmental and property policies and procedures regarding guest service standards. - Replenishes currency in cassettes as needed for all NRT machines. - initiates end-of-day drops on machines. - Counts down bank at the beginning and end of each shift. - Troubleshoots NRT machines when issues arise. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
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The following and other duties may be assigned as necessary for Hollywood Casino Tunica, and 1st Jackpot Casino:- Creates framework for property user profile interfaces as they relate to Company systems and networks.- Analyzes hardware, software, and computer system functional specifications to determine property and business needs. - Partners with property leadership to implement products, systems, and specifications from analysis outcomes.- Provides oversight and leadership to the local IT team and staff. - Responsible for assigning tasks and ensuring they are carried out. - Interacts with property management to convey status of IT projects and to understand what other business units are working on to ensure proper alignment with IT initiatives - Access to restrictive...
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SUMMARY:The Internal Audit Manager is responsible for identifying areas to be audited based upon compliance and business need. Plans, oversees, performs, and audits at various properties to assess effectiveness and efficiency of operations. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for supervising and managing the Internal Audit team. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives in defined area.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving internal customer satisfaction.- Responsible for assisting in the company’s annual budget process and provides recommendations;...
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- Responsible for directing the overall operations and staff of the iT department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Responsible for preparing, monitoring, and adhering to budgets; ensures compliance to departmental budget initiatives; reports budget concerns/deviations to Executive Management/GM.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues...
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- Creates framework for property user profile interfaces as they relate to Company systems and networks. - Analyzes hardware, software, and computer system functional specifications to determine property and business needs. Partners with property leadership to implement products, systems, and specifications from analysis outcomes. - Performs the installation, repair and preventative maintenance of personal computer equipment and related systems. - Performs root cause analysis, develops checklists for typical problems, and creates procedures and internal control changes for problem prevention. - Creates standard operating procedures and user guides and contributes to technical procedural documents before they are published. - Demonstrate creativity in analyzing issues,...
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- Provides technical support for end user computers, applications, printers, phones, time clocks, key control devices, network and application connectivity, and cell phones/radio devices. - Resolves and tracks end user software/hardware computer problems and work with end users to identify technology needs that will help streamline their business processes- Troubleshoots hardware and software. This includes, but not limited to, network equipment, computers, printers, phones, time clocks, and key control devices.- Maintains phone system, including but not limited to moves, adds, and changes, along with occasional wire installation and system troubleshooting- Maintains inventory control for all hardware/software; maintains equipment organization to help expedite service.-...
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- Creates framework for property user profile interfaces as they relate to Company systems and networks.- Analyzes hardware, software, and computer system functional specifications to determine property and business needs. Partners with property leadership to implement products, systems, and specifications from analysis outcomes.- Performs the installation, repair and preventative maintenance of personal computer equipment and related systems. - Performs root cause analysis, develops checklists for typical problems, and creates procedures and internal control changes for problem prevention. - Creates standard operating procedures and user guides and contributes to technical procedural documents before they are published. - Demonstrate creativity in analyzing issues, determining...
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- Analyzes management needs regarding application systems and recommends solutions to business problems.- Coordinate’s development efforts between the end user ("client") and the Information Technology development and support staff.- Configuration, upgrades, documentation and support of custom property and information system applications- Utilize data to evaluate current systems to identify inefficiencies and unmet needs- Responsible for the installation of new applications and updating hardware requirement for servers, SAN, and virtual environments- Understanding of Windows Server roles and services including DNS, DHCP, Active Directory- Maintains detailed system documentation and inventory of IT assets including hardware and software versioning installed on servers-...
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- Adheres to all departmental and property policies and procedures regarding guest service standards. -- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas.- Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur.- Cleans up any biohazardous materials according to established guidelines.- Removes trash from trash containers and places into the dumpsters.- Familiar with the proper use of cleaning solutions and equipment.- Replaces toilet tissue and refills paper towel dispensers.- Cleans and polishes all furniture, marble, brass fixtures, brass floor plates,...
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- Develops and implements all Margaritaville Casino Resort Bossier City Guest Satisfaction Standards to all guests and all fellow employees. - Attends departmental orientation prior to beginning work in the department. - Creates a positive guest employee experience. Smile. Be helpful and friendly. - Answers questions, takes responsibility to get answers, and anticipates our guests’ needs and problems. - Execution of all food production as determined by the Sous Chef through production sheets. - Practices a “clean as you go” work ethic and utilizes proper food handling techniques (i.e., wearing plastic gloves and proper uniform, including hat and clean kitchen towels). - Prepares the proper amounts of food as requested by the Sous Chef. - Conducts self in a highly professional manner at...
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ESSENTIAL DUTIES AND RESPONSIBILITIES- Responsible for cleaning all jockey, barn and racing area floors, windows, walls, stairs, and elevators.- Responsible for spot vacuuming as required.- Cleaning, disinfecting, and restocking all restrooms in jockey, barn and racing areas.- Mopping floors in restrooms, jockeys’ quarters and other areas as needed.- Responsible for removing all trash and debris from jockey and racing areas. Trash and debris to be deposited in the outside dumpster.- Use of chemicals for cleaning and personal protective equipment.- Ability to read, follow instructions, and understand visual aids.- Must be able to interact with guests and provide guest service according to company standards.- Must always demonstrate ethical and cooperative behavior with...
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The Jockey Club Member Services Supervisor is responsible for the day-to-day operation of the Jockey Club and the overall experience of its members and guests. This position oversees club staff, maintains membership records and billing, manages member needs and reservations, and ensures the club consistently meets established service and operational standards. The Supervisor works closely with Food & Beverage, Finance, Racing, Marketing, and Guest Services to deliver a professional and consistent member experience. Essential Duties & Responsibilities Member Experience· Deliver exceptional customer service to Jockey Club members and guests.· Build positive relationships with members by anticipating needs and resolving concerns promptly.· Ensure members receive consistent,...
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- Checks, Cleans and maintains all Silks, towels and helmet covers.- Maintains records of all silks delivered to the jocks room. - Ensures proper silks are hung for each owner for every race.- Responsible for cleaning the jockey’s room between and after races.- Must ensure that Riders report in room at proper time.- Must ensure that Riders have the proper colors and numbers on before leaving the Jocks room.- Must ensure that order, decorum and cleanliness are maintained in the jockey and scale rooms.- Must ensure that no person, other than Racing officials, the Racing Commission and the necessary jockey room attendants, is admitted to the jockey room after two hours prior to the post time of the first race on a day of racing without the consent of the Director of Racing or...
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- Drops, opens, and fills ticket redemption kiosk cassettes and ticket redemption kiosk drop boxes; empties money and Slot TiTO tickets; clears and locks box. - Drops and opens Slot drop boxes; empties money; clears and locks box. - Processes, racks, and counts chips; delivers to Vault. - Counts each denomination. Records Counts on worksheet and verifies with second Key Room Attendant. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency,...