Job Listings

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Assists and supports the Marketing Department with casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events.- Works directly with the Marketing Assistant Manager to ensure all direct mail, VIP events and promotional events are executed correctly and follow all regulatory requirements.- Successfully utilizes the systems provided to track and record all promotional items being distributed to guests. - Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying.- Assists guests by directing them to appropriate areas and contact department for guest needs.- Maintains up-to-date...

WORKING CONDITIONS/ESSENTIAL FUNCTIONS· Ability to communicate effectively with customers, outside contacts, and all levels of employees in person as well as on the telephone.· Ability to use a computer keyboard and 10-key.· Ability to effectively and efficiently move around work area.· Ability to use a computer, typewriter, AS/400, Delphi, Halo computer system and terminal, 10-key adding machine, multi-line telephone, and computer printer.· Ability to review and comprehend player tracking screens, reports, and all other necessary information and documentation· Ability to effectively and efficiently move around all work areas

- Assists and supports the Marketing Department with casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events- Answers phone calls and proactively assists customers (internal and external) with their concerns- Welcomes bus patrons, confirming, counting, balancing and distribution of any coupons- Accurately completes paperwork referring to lost or stolen patron articles- Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying- Assists guests by directing them to appropriate areas and contact department for guest needs- Maintains up-to-date information of casino events to ensure guests will receive accurate and prompt information when requested- Responsible for educating...

- Provides superior guest service by demonstrating and up-selling with expert knowledge all levels of the Player’s card benefits, current promotions and/or events, the casino floor layout, and any Direct Mail offers. Guest interactions will include engaging, efficient, informative assistance.  - Promotes the Player’s Club program by recruiting, enrolling, and educating guests on how to use the players card whereby supporting the operation of the program. - Expediently handles guest concerns, inquiries, and requests.  - This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Understands and adheres to all property and departmental standards, policies,...

The following and other duties may be assigned as necessary: - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. Advertising: - Coordinate marketing support services to include advertising, public relations, and internal departments. - Supports the development of press releases and media correspondence in relation to marketing programs or property advertising. Promotions: - Organizes and executes the regularly scheduled entertainment acts for all performances on property. Monitors calendar for promotions at the property following the...

 The following and other duties may be assigned as necessary:- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Duties may include various areas of Marketing based on promotions and calendar need.Promotions: - Assist in executing promotions on property, including setup, tear-down and organization. - Monitor and update promotional calendar each month following the strategy of the promotions department.  Utilizes internal and external media to communicate current and upcoming promotional efforts for the guests, team...

- Assist in planning, organizing, and executing on-property events including promotions, concerts, pop-ups and activations- Track event timelines and deliverables, providing administrative support including vendor communication, contracts, and inventory management- Serve as a point of contact for sports radio partner, helping to plan and execute co-branded promotions, on-site activations, and live broadcasts- Support entertainment team in coordinating logistics for live performances, including artist hospitality, load-in/load-out schedules, and night-of-show operations- Coordinate setup and breakdown of marketing events, ensuring brand standards and partnership expectations are met- Collaborate with internal departments to ensure smooth execution of events and guest...

- Fostering a fun environment- Being a gracious host to all guests and co-workers- Promoting a positive influence in the community and participating in company-sponsored events- Maintain data integrity of guests within Penn National Database and ensure all updates are maintained- Create drop schedules for direct mail & digital campaigns for the team as well as vendors- Communicate direct mail and digital marketing campaigns to all affected departments- Merging and Purging of duplicated customer accounts- Respond to guest inquiries regarding all direct and digital marketing campaigns- Proofreading of all direct and digital marketing program materials- Coordinating with vendors to produce direct marketing campaigns- Producing email and mobile marketing campaigns using...

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming. - Provides fast, flawless, personalized service to players. - Consistently builds and maintains rapport with guests. - Maintains knowledge of all aspects of the games dealt. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Conducts assigned game according to procedure. - Ensures appropriate game protection. - Ensures appropriate game pace for all players. - Responsible for learning and being familiar with the property’s other gaming and...

 - Cleaning and maintaining high areas which may need dusting or cleaning such as; vents, duct covers, lights & fixtures, beams, signs, columns, ceiling tile and televisions- Cleans and maintains offices, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, escalators and Slot Machines other work areas- Clean parking lot: pick up trash and cigarette butts, sweep, occasionally pressure wash area around entrance and smoke shack- Keep front entrance clear of snow and ice: shovel snow from all exit areas of building, apply salt (ice melt) where and when needed- Maintain garden appearance- Sweeps, mop and vacuum floor- Cleans rugs, carpets, upholstered furniture, and blind- Washes windows, door panels, and sills- Empties wastebaskets- Replenishes...

Essential Duties and Responsibilities:- Patrol Assigned Areas: Conduct regular patrols of the casino lot and surrounding areas using a vehicle to maintain a secure environment.- High Visibility: Maintain a high profile to deter potential security threats and provide a sense of safety for patrons and staff.- Handle Problem Situations: Address and resolve security issues, including handling disturbances and responding to emergencies.- Safety Hazards: Identify and report safety hazards to prevent accidents and injuries.- Assist Medical Officer: Provide support to the medical officer in case of medical emergencies.- Security Escorts: Provide security escorts for monetary transfers, fills, and credits.- Customer Assistance: Assist customers with directions, calling cabs, and car...

- Examines vehicle and discusses with Lead Motor Pool Mechanic the extent of damage or malfunction.- Plans work procedure.- Raises vehicle, with hydraulic jack or hoist, to gain access to mechanical units bolted to underside of vehicle.- Removes unit such as engine, transmission, or differential.- Disassembles unit and inspects parts for wear.- Repairs or replaces parts such as pistons, rods, gears, valves, and bearings.- Overhauls or replaces carburetors, blowers, generators, distributors, starters, and pumps.- Rebuilds parts such as crankshafts and cylinder blocks.- Rewires ignition system, lights, and instrument panel.- Relines and adjusts brakes, aligns front end, repairs or replaces shock absorbers, and solders leaks in radiator.- Mends damaged body and fenders by...

The Multi-Property Manager of Planning & Analysis is a strategic partner to property and corporate leadership, providing insight and recommendations into our businesses and the markets in which they operate.  This role assists with being a trusted advisor, using data to drive new ideas, improvements, and recognize opportunities. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for directing the overall operations and staff of the Planning & Analysis department. Teaches and develops P&A talent across assigned properties.   - Partners with regional, property, and corporate leadership to provide insight and recommendations into how to improve our businesses. Develops, implements, and manages operational goals and...

- Appropriately and efficiently staff Mutuels and Admissions operations including interviewing, selection, scheduling, and employee development. - Ensure compliance with company policies and procedures, regulatory requirements or restrictions, and the Local 108 collective bargaining agreement. - Monitor and evaluate operations and take action to ensure the expected levels of guest service and productivity of Mutuels and Admissions staff are met. - Investigate employee complaints and/or grievances, in cooperation with the Human Resources Department, and respond appropriately. - Investigate and resolve customer complaints/conflicts in a fair and equitable manner. - Ensure that annual performance evaluations for Mutuel Managers and Leads are prepared and conducted appropriately....

SUMMARY:Sells and cashes winning pari-mutuel tickets for patrons at Zia Park Casino. ESSENTIAL DUTIES & RESPONSIBILITIES:- Promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you may come in contact with (eye contact, hi- greeting, goodbye as a departure).- Sells pari-mutuel tickets to patrons at the mutuels’ counter- Cashes pari-mutuel tickets for patrons.- Works with the security personnel to apprehend persons attempting to cash fraudulent tickets and underage bettors.- Keeps daily balance sheet of amount and number of transactions- Responsible for minor repairs and corrections of Tote machines.- Follows Title 31 regulations and IRS regulations.- Directs patrons to supervisory personnel to resolve questions of...

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Operates assigned bank or window according to department and regulatory guidelines - Completes all required shift paperwork according to internal control standards - Counts down bank or window at end of each shift and reconciles to the draw amount - Provides professional, courteous and sincere service to all guests- Efficiently and accurately processes all pari-mutuel wagers - Efficiently and accurately pays out winners - Can explain the wagering rules and procedures to guests in a pleasant and friendly manner - Presents oneself as a credit to...

MAJOR JOB DUTIES Duties include, but are not limited to the following: - Provide nail services and care for guests using normally accepted techniques, abiding by all Nevada State Cosmetology rules/regulations.- Properly maintains the salon, its equipment and supplies as well as monitoring the surrounding area to ensure that the facility is used properly and attends to safety and cleanliness of the area. These duties include and are not limited to:- Maintaining an adequate supply of towels and supplies.- Maintaining the cleanliness of retail shelves and products.- Keeping professional use products organized and hazard free.- Monitor inventory levels and notify manager when ordering is necessary.- Greet guests promptly before their service and assists them to the...

MAJOR JOB DUTIES Duties include, but are not limited to the following: - Provide nail services and care for guests using normally accepted techniques, abiding by all Nevada State Cosmetology rules/regulations.- Properly maintains the salon, its equipment and supplies as well as monitoring the surrounding area to ensure that the facility is used properly and attends to safety and cleanliness of the area. These duties include and are not limited to:- Maintaining an adequate supply of towels and supplies.- Maintaining the cleanliness of retail shelves and products.- Keeping professional use products organized and hazard free.- Monitor inventory levels and notify manager when ordering is necessary.- Greet guests promptly before their service and assists them to the...

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to, craps, blackjack & property offered carnival games, roulette, pai-gow, and baccarat to successfully graduate school.   The Table Games Dealer School Student does not perform the function of a Table Games Dealer nor work on the gaming floor in any capacity.    - Responsible for meeting Table Games Dealer School attendance requirements.  - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for maintaining an atmosphere of professionalism and integrity in Dealer School.  The Table Games Dealer School...

***EARN UP TO $18.00 PER HOUR*** What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Casino Cashier, you will:Grave shift: Starting time varies between 6:00pm - 10:00pm | End time varies between 2:30am- 6:30amPay: $16 per hour plus tips (Average: $1.50- $2/hr)- Distributes monies to gaming guests via check cashing and conversion of coins and gaming checks into currency.- Ensures accountability of all transactions through verification and documentation of exchanges.- Responsible for maintaining all funds entrusted...