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- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.- Promotes events and programs.- Provides personalized service and uses guest name.- Resolves service problems according to guidelines.- Providing fast 20 minute or less round time, friendly, professional beverage service to guests; carries full trays on every round.- Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required.- Taking drink orders, communicating with bartender, assisting in the preparation of drinks and presenting drinks to guests.- Providing service of complimentary beverages including soda, coffee and water.- Handling money according to...
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The Modern Pantry Attendant is responsible for providing superior service to both the internal and external customer. The Modern Pantry Attendant is also responsible for accomplishing duties required of a Counter Attendant to ensure efficient operation of Modern Pantry. GENERAL ACCOUNTABiLiTiES The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position. - Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. - inspects all areas of responsibility for safety and maintenance needs and takes action as needed. - Opens and...
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- Adheres to all departmental and property policies and procedures regarding guest service standards. - Processes, cashes, redeem, verifies and sells pari-mutuel tickets for various types of bets; assists guests with questions and ticket redemption; explains wager techniques to guests in a neutral manner. - Handles and secures all money banks to ensure the proper balancing and transaction verification through the sales system; prepares and verifies all closing paperwork; corrects financial deficiencies as needed. - Notifies higher level management of any suspicious or unusual activity and/or transactions in a timely manner; maintains the confidentiality of winning tickets to ensure guest privacy. - Attends and participates in professional group meetings; maintains awareness of new trends...
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- Enters customers' transactions into computer and issues tickets- Cashes tickets, cancels tickets and pays out winnings.- Counts all cash on hand at end of shift to balance to net cash responsibility.- Provides friendly and efficient guest service.- Sells vouchers and provides results and summaries as requested.- Ensures scheduled simulcast races are on designated monitors in the OTB. Using the designated switching system.- Tellers will punch tickets expeditiously and accurately.- Tellers will take wagers, count back change and cash winning tickets accurately.- Tellers will ensure all underage customers remain outside the green line. - Tellers will ask for proof of age from any guest who appears to be 27 or under and attempts to place a wager (follow Quality Standard...
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- Check in and report to assigned window, sign on to terminal.- Draw specific amount of money from Supervisor- Operate tote terminals- Sell Wagers- Cash tickets, cancels tickets and pays out winning tickets- Check guest identification to prevent minors from wagering.- Transfer money to supervisors and record sum on teller summary sheet- Counts all cash on hand at end of shift and balances cash box – teller is responsible for shortages- Returns money and summary sheet to supervisor at end of shift.- Turn in all cashed tickets/draws/returns to supervisor.- Maintains an orderly work area, cleans window area and help clean line.- May be asked to represent the Mutuel Department in meetings.- Attend classes held in service.- Perform other duties as assigned- Duties...
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- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Operates assigned bank or window according to department and regulatory guidelines - Completes all required shift paperwork according to internal control standards - Counts down bank or window at end of each shift and reconciles to the draw amount - Provides professional, courteous and sincere service to all guests- Efficiently and accurately processes all pari-mutuel wagers - Efficiently and accurately pays out winners - Can explain the wagering rules and procedures to guests in a pleasant and friendly manner - Presents oneself as a credit to...
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MAJOR JOB DUTIES Duties include, but are not limited to the following: - Provide nail services and care for guests using normally accepted techniques, abiding by all Nevada State Cosmetology rules/regulations.- Properly maintains the salon, its equipment and supplies as well as monitoring the surrounding area to ensure that the facility is used properly and attends to safety and cleanliness of the area. These duties include and are not limited to:- Maintaining an adequate supply of towels and supplies.- Maintaining the cleanliness of retail shelves and products.- Keeping professional use products organized and hazard free.- Monitor inventory levels and notify manager when ordering is necessary.- Greet guests promptly before their service and assists them to the...
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MAJOR JOB DUTIES Duties include, but are not limited to the following: - Provide nail services and care for guests using normally accepted techniques, abiding by all Nevada State Cosmetology rules/regulations.- Properly maintains the salon, its equipment and supplies as well as monitoring the surrounding area to ensure that the facility is used properly and attends to safety and cleanliness of the area. These duties include and are not limited to:- Maintaining an adequate supply of towels and supplies.- Maintaining the cleanliness of retail shelves and products.- Keeping professional use products organized and hazard free.- Monitor inventory levels and notify manager when ordering is necessary.- Greet guests promptly before their service and assists them to the...
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ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary:- Responsible for balancing and auditing for accurate room revenue, cashier's reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports relevant to daily revenues. - Transmit credit card batches.- Complete and transmit daily management and accounting reports and supporting documents.- Acts as hotel system liaison during night hours.- Performs all Guest Service Representative functions as required, such as booking room reservations, answering hotel phone calls and notifying guests of messages.- Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.- Ability to effectively deal with guest and...
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- Provides outstanding customer service to HCCTR internal and external guests and establishes a positive relationship with our guests- Answers and facilitates all incoming switchboard calls to the Hotel and Casino- Books guest hotel reservations- Maintains the guest room inventory of the hotel and sells remaining room inventory- Promotes the hotel and casino services, facilities and outlets- Provides guests with information and directions to local attractions- Performs Front Desk Agent duties to include guest check-in and check-out in a friendly, courteous and helpful manner- Checks for double bookings and adjusts to meet guest expectations- Responsible for clearing trace files- Responsible for handling guest relocations (aka walks)- Resolves guest concerns according...
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Starting at $20/hour with the opportunity to earn up to $5,000 in QUARTERLY commission! On-Site Location: Hollywood Casino St. Louis, Missouri- Resolves guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner.- Makes decisions regarding valuable complimentary based on a consideration of recorded play, earned points, comp availability, and customer profitability. - Utilizes telemarketing, correspondence, referrals, email, and events to solicit and grow existing business. - Achieves departmental sales and growth goals. - Monitors patron activity and profitability of all assigned players.- Must be effective in sales, up selling, spin selling, and cross-property selling. - Maintains up-to-date information of all hotel and casino...
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- Greet guests warmly and promptly with eye contact and enthusiasm while providing quick and efficient service.- Handle guests' money transactions quickly and efficiently in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.- Assist with set-up & tear down for each concert; within the F&B Department as needed.- Responsible for beverage service for guests or beverage/food servers in the assigned venue.- Must be able to perform efficiently and accurately in a high-volume venue.- Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather- Handle any guest complaints and resolve them quickly and courteously. - Answer guest questions and...
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What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Casino Cashier, you will:Pay: $16.00 per hour plus tips (Average: $1.50- $2/hr)| Grave shift: Starting time varies between 6:00 pm - 10:00 pm | End time varies between 2:30 am- 6:30 am- Distributes monies to gaming guests via check cashing and conversion of coins and gaming checks into currency.- Ensures accountability of all transactions through verification and documentation of exchanges.- Responsible for maintaining all funds entrusted to him/her on a shift basis and...
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Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
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Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
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- Responsible for fostering a fun environment - Operates carpet shampooer and buffer - Ensures appropriate chemicals are used when cleaning and mixes appropriate chemicals- Responsible for moving furniture and cleaning of assigned areas- Maintains and cleans machines after use- Reports any problems to EVS Supervisor- Adheres to all company policies and procedures- Mops, scrubs, rinses and polishes hard floors- Moves, rearranges and cleans furniture- Operates and controls all mechanical equipment including rotary machines, blowers and back vacuums- Recognizes and uses appropriate chemicals- Responsible for providing exceptional Red-Carpet Customer Service to all guests
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*FULL-TIME ONLY*What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Main Bank Cashier, you will:Pay: $18.00 per hour plus tips (Average $1.50- $2 per hour) | Shift: Grave shift: Starting time varies between 6:00 pm - 10:00 pm | End time varies between 2:30 am- 6:30 am - Operates Main Bank according to approved procedures and policies. - Verifies count sheet from previous shift. - Counts down bank at end of each shift and reconciles to the Main Bank accountability.- Completes transfers amongst Cashiering, Slots, and...
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What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Security Officer, you will:Pay: $17.50 per hour | Shift: Grave: 10:30 pm- 7:00 am - Assist sick or injured patrons and employees by providing first aid.- Must respond to all medical request as either the primary or the secondary responder.- Report unsafe or hazardous conditions.- Assist guests and employees on directions and proper procedures.- Ability to check identification to ensure a guest is over the age of 21.- Perform fills, credits, exchanges and...
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- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection and game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide...
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Job Summary:The Painter is responsible for preparing and applying paint, coatings, and finishes to a variety of surfaces. This role ensures work is completed safely, efficiently, and in alignment with company standards.Key Responsibilities:- Prepare surfaces for painting by cleaning, sanding, patching, and priming- Apply paint, varnish, stains, or other finishes using brushes, rollers, or sprayers- Maintain a clean and organized work area- Follow all safety procedures and guidelines- Inspect completed work to ensure quality standards are met- Perform minor repairs to surfaces as neededQualifications:- Previous painting or maintenance experience preferred- Basic knowledge of painting tools and techniques- Ability to follow instructions and work independently or as...