Job Listings

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Portrays an outgoing friendly demeanor towards guests and team members, responding to needs with a sense of urgency- Provides guest service at the activation center. Signs up new guests for the PennPlay card. Processes replacement cards and maintains the database updating guest records and assists with loyal app downloads.  - Works closely with Player Development, Promotions, and Player Services to ensure superior guest satisfaction.- Stays knowledgeable on all marketing PennPlay materials.- Effectively explains complimentary structure and how to qualify for different levels of complimentary services and/or goods.- Services and troubleshoots issues with promotional...

- Cleaning and maintaining high areas which may need dusting or cleaning such as; vents, duct covers, lights & fixtures, beams, signs, columns, ceiling tile and televisions- Cleans and maintains offices, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, escalators and Slot Machines other work areas- Clean parking lot: pick up trash and cigarette butts, sweep, occasionally pressure wash area around entrance and smoke shack- Keep front entrance clear of snow and ice: shovel snow from all exit areas of building, apply salt (ice melt) where and when needed- Maintain garden appearance- Sweeps, mop and vacuum floor- Cleans rugs, carpets, upholstered furniture, and blind- Washes windows, door panels, and sills- Empties wastebaskets- Replenishes bathroom...

 - Cleaning and maintaining high areas which may need dusting or cleaning such as; vents, duct covers, lights & fixtures, beams, signs, columns, ceiling tile and televisions- Cleans and maintains offices, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, escalators and Slot Machines other work areas- Clean parking lot: pick up trash and cigarette butts, sweep, occasionally pressure wash area around entrance and smoke shack- Keep front entrance clear of snow and ice: shovel snow from all exit areas of building, apply salt (ice melt) where and when needed- Maintain garden appearance- Sweeps, mop and vacuum floor- Cleans rugs, carpets, upholstered furniture, and blind- Washes windows, door panels, and sills- Empties wastebaskets- Replenishes...

SummaryThis position will be responsible for providing food and service to all guests in the pub venue. This is a non-supervisory position. ESSENTIAL DUTIES AND RESPONSIBILITIES - Provide stellar customer- Promptly and appropriately greet guests arriving at- Verbally interact with guests creating a fun and exciting- Provide information to guests as needed such as beverage or food selections Promptly and accurately take beverage and food orders.- Properly and promptly transmit orders to the culinary staff for- Properly serve food items to restaurant guests.- Properly remove items and dishes from tables asOffer or present dessert selections to guests and serve items ordered.- Refresh and replenish beverages including water and coffee.- Prepare checks and present...

- Schedule: Fridays and Saturdays 3:00 PM to 11:30 PM.- The Public Area Attendant willl be assigned one restroom per shift, and be stationed at that location to ensure the restroom remains clean, while ffering amenities to the guest (i.e. hair spray, perfume, lotion, etc.)  May be assigned additional tasks as needed: - Perform to exceptional high standards the cleaning duties in public and back of house areas, as assigned, in order to achieve the cleanest, most confortable experience for our guest and fellow staff, in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.   - Sweep and vacuum carpets and floors. - Mop floors.  - Dust and polish fixtures, furniture, and flooring.  - Clean windows and doors.  - Wash and...

- Ensure all public areas are cleaned and maintained on the night shift.   - Ensure employee and patron satisfaction is achieved through teamwork.   - to exceptional high standards the cleaning duties in public and back of the house areas, as assigned, in order to achieve the cleanest, comfortable experience for our guests and fellow staff, in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. Perform general cleaning duties in public areas of the Casino Facility. Areas may also include Casino gaming floor, banquet rooms, restaurants, retail shops, elevators, escalators, and back-of-house employee locations (e.g., locker rooms, administrative offices, etc.). - Carpet cleaning in halls and corridors, unobstructed, and obstructed...

- Performs general cleaning duties in public areas of the Casino Facility. Areas may also include Casino gaming floor, banquet rooms, restaurants, retail shops, museum, elevators, escalators and back-of-house employee locations (e.g. locker rooms, administrative offices etc.).- Responsible for carpet cleaning in halls & corridors, unobstructed and obstructed space by cleaning edges, spot cleaning and shampooing with specialized equipments, as directed. - Cleans hard floor surfaces in halls & corridors, unobstructed and obstructed spaces by dust mopping, wet mop & rinse, using equipment as directed.- Performs dusting and polishing duties on slot machines, art works, pictures, walls, columns, stair wells, baseboards, waste cans, furniture and fixtures to the highest established...

- Establish a pleasant rapport with internal and external guests. - Knowledge of and strict adherence to PLCB and RG standards. - Thorough knowledge of alcoholic and non-alcoholic beverages and their proper preparation, and ongoing knowledge of new drink trends. - Responsible for mixing and serving beverages directly to bar patrons as well as in a service station capacity to beverage/food servers as venue requires. - Accurate and efficient use of POS system. - Track usage and inventory and order stock to maintain established pars. - Maintain awareness of guest alcohol intake following RAMP guidelines. - Keep work area neat and clean in accordance with all PA Department of Health standards. - At end of shift restock station for start of next shift. - Maintain well-groomed...

- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Responsible for direction of the restaurant- Develops people to provide exceptional service, products and value to the company guests while maximizing profitability - Able to think strategically and operationally about factors such as: pricing, quality, marketing, price/value perceptions, customer satisfaction, employee training and development as they relate to overall Food & Beverage products - Able to develop financial, business and capital expenditure plans that are consistent with the overall strategic positioning of the property - Can respond to changes in planning assumptions and alter plans as necessary - Can formally present updates to plans and provide...

- Responsible for assisting with the maintenance and care of the track surface for racing and training purposes. - Assists with maintaining the safety lane for racing and training purposes. - Assists with preserving the paddock hills from ruts and wash outs. - Assists with removal snow in a timely manner. - Drives vehicles including, but not limited to trucks, graders, tractors, water truck, skid steer, and front-end loader. - Ensures horse ambulance is ready and functioning for daily racing. - Performs all other related and compatible duties as assigned.

- Must assist with all the morning work in the Racing Secretaries' Office.  This work includes; rider changes, producing the next day's program, getting entries filled and getting the overnight completed for the following race day.- Must act, at times, as Placing Judge. These duties include gathering all scratch information and changes and coordinating that data into the information system which produces the official track program and proof read all data entry.- During the race help keep patrons informed of the top four horses by posting numbers on the tote board and TV screens throughout the race until the horses are near the wire at which time the boards are cleared. As the horses cross the finish line the judges mark the order in which they have viewed. Verify the order of finish...

- Must assist with all morning work in Racing Secretary’s office.  This work includes rider changes, producing the next day’s program, getting entries filled, and getting the overnight completed and distributed for the following race day. - Must act, at times, as Placing Judge. These duties include observing races from start to finish and determining the final outcome using a Viper computer system and photo finish systems as tools. - Must act, at times, as Paddock Judge. These duties include observing the horses in the paddock prior to the running of a race, to ensure the horses are wearing the proper equipment for racing; also ensures a responsible trainer or groom is in the paddock to saddle the horse and prepare it for the race. The Paddock Judge is also involved in seeing that a...

 - Maintenance of stables, i.e. cleaning, repairs, etc.- Minor repairs, including but not limited to; seats, light fixtures, walls and ceiling tiles, replacement of light bulbs.- Mandatory snow removal.- Transport small equipment or tools between departments.- Assist with basic carpentry and plumbing needs.- Assisting other laborers with general maintenance duties.- Other duties may be assigned.

- The Racing Valet is responsible for ensuring that the Jockeys, Jockey equipment, and attire are prepared and secured for each race in a timely and efficient manner. - Ensure that horses are saddled properly. - Prepare jockey equipment prior to each race. - Ensure that jockey is properly attired for each race. - Assist jockey in unsaddling of horses. - Provide professional representation at internal and external meetings and events.  - Demonstrate abilities to meet performance expectations with Communications, initiative/Problem Solving, Guest Service/interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics. - Ensure interactions with internal and external guests follow the guidelines of the customer service program. - Adhere to all...

- Assists in resolving guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner.- Develops relationship with players to grow customer base and increase Company revenues by assuring customer retention and repeat business. - Attracts and manages customers through weekly telemarketing and in person contact on the gaming floor. Exercises discretion to provide guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests.- Proactively seeks out new business on gaming floor, introducing the benefits of and soliciting enrollment for the Marquee Rewards program. - Highly knowledgeable of credit procedures, if applicable. Encourages the use of credit and may extend lines of credit when appropriate and...

MAJOR JOB DUTIES:  Duties include, but are not limited to the following: - Responsible for all repair and overall maintenance of refrigeration, heating and ice machine equipment.- Ability to read and understand blueprints, schematics, and one line diagrams as needed.- Walk daily routes and make necessary repairs.- Operate machinery and equipment as required (such as fork lift).  - Complete work orders as requested.- Must provide courteous and friendly service to all guests and team members.- Take a leadership role in reporting and correcting unsafe work practices or unsafe facility conditions.- Perform related work as requested.   The above statements represent a general outline of principal job functions and should not be construed as a complete description of all...

ESSENTIAL DUTIES AND RESPONSIBILITIES  The following and other duties may be assigned as necessary:  - Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift.  Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.  - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. - Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with...

The Reservation agent is responsible for booking guest reservations requests to secure rooms in a prompt, courteous manner and in addition will direct incoming guest room calls and inquiries in a timely manner.   Essential Functions   - Answer all in-coming reservation calls with efficiency and professionalism. - Take reservations and accurately inputting into the computer system. - Answer inquiries of room rates, outlets, room locations/directions, & promotions. - May input data into our CMP System. - interact with staff from Rooms Division/Front Office on bookings. - Handle all guest special requests in a professional manner. - Activate manual system in the event of system downtime. - Maintain accurate records and reports. - Address all guest service needs and resolve any...

- Stocks clean towels and removes dirty towels from pool deck area. Reports any towel shortages or issues to Manager.- Cleans trash from pool and marina areas, to include but not limited to guest tables, pool, deck, and cabanas. - Ensures all areas including but not limited to cabanas are set up and clean, according to established guidelines. - Delivers food to Pool and Hollydeck areas with a high caliber of guest service.- Maintains the safety of pool and marina areas. Reports any issues to Resort Operations leadership. - Ensures only authorized guests are using pool and marina areas.- Responsible for reporting cleanliness and safety issues.- Reports any issues or potential problems to Resort Operations leadership as they arise.- Assigns and assists customers with RV Park...