Job Listings

- Cleaning VLT machines, in between machines, VLT bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas.- Vacuuming carpet, sweeps and mops tile floors, cleans any spills that occur.- Cleaning any bio hazardous materials when it occurs.- Removing trash from the trash container and places into the dumpsters.- Providing exceptional Customer Service to all guests.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification...

- Cleaning VLT machines, in between machines, VLT bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas.- Vacuuming carpet, sweeps and mops tile floors, cleans any spills that occur.- Cleaning any bio hazardous materials when it occurs.- Removing trash from the trash container and places into the dumpsters.- Providing exceptional Customer Service to all guests.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification...

- Ensure all products received meet correct specifications and standards- Process all requisitions in a timely manner- Organize stock per floor plan- Promptly process and rotate all products received- Receive, replenish, stock, issue, and maintain all product in the pump room- Follow established guidelines for proper product handling- Participate in inventories as assigned- Maintain sanitation standards on the dock and in the pump room and related areas- Other job related duties as assigned

- Maintains requisition files to ensure receipts are accurately recorded.- Verifies vendor invoices for accuracy. Notes and reconciles all discrepancies.- Records damaged products and notifies the proper department of the corrective action required.- Coordinates deliveries and stocking of receipts with Manager. Labels all receipts for delivery and ensures signed delivery copies are returned to warehouse.- Inspects good and informs Manager of any problems.- Processes all incoming and outgoing United Parcel Service, USPS, and Fed Ex items.- Checking in, stocking and delivering Food & Beverage goods.- Must maintain a valid drivers license in your state of residence and maintain a clean driving record. Must have driver's license on their person at all times.- Exhibits a...

- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Receives and stores all items delivered to the Hollywood Casino. - Ensures that the item being delivered is specified for the Hollywood Casino. - Accepts delivery of authorized items. This requires a purchase order or receiving document indicating that the item is an authorized purchase. - inspects all goods received for damage and quality prior to acceptance. All damaged items must be noted at the time of delivery. - Checks specifications on the purchase order or receiving document to ensure items received are items that have been ordered. - Follows proper signing procedures when receiving items. -...

This position is responsible for administering processes related to drug screening and Workers Compensation claims, while assisting the Track Doctor and EMT in order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. - Process and track all racing department workers compensation claims.- Communicate as necessary with departments regarding workers' compensation claims- Service as medical director in communications with HISA.- Maintain file on all jockey injuries- Ensure all jockeys have been released by physician & cleared to ride .- Maintain card file on jockey exams- Assist doctor and EMT when necessary- Coordinate schedule of...

- To perform cleaning duties of all areas in the Cactus Petes Housing area, including studios, apartments, and trailers. - Clean recently vacated unitsas assigned, including dusting, cleaning light fixtures, faucets, switches, doors, windows, polishing, changing linens, cleaning bathrooms, blinds etc. Remove trash, and resupply linens or housewares as needed. Make beds if assigned. - Vacuum and shampoo carpet and upholstery.Determine if smoking units need additional cleaning including painting or ozone treatment. - Thoroughly clean bathrooms and kitchens.  - Create a list of items to be repaired or replaced to make the unitrent ready. - Clean the Housing Office, laundry facilities, and common areas. - Stock, receive, and refurbish housewares, cleaning supplies, and linens....

- Responsible for routine and preventative maintenance tasks, in addition to minor repairs to hotel and pool areas, RV park, golf course, back of house, and other non-gaming areas. This includes but is not limited to basic plumbing, flooring, upholstery, carpentry, painting, etc.   Reports potential issues and/or concerns to Manager as needed. - Responds to guest repair requests as dispatched and accurately maintains parts/equipment inventory.  Reports and escalates potential issues and/or concerns to Manager as needed. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Assists with ordering parts for maintenance projects as needed.- Completes checklists of physical condition of hotel and RV park sites prior to and...

- Responsible for supervising the Food & Beverage Outlet designated to this role and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction- Responsible for assisting in the budget process for the department and providing recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all...

- Adheres to all departmental and property policies and procedures regarding guest service standards.- Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations.- Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses, and accessories necessary. - Maintains integrity of all financial controls and responsibilities.- Provides fast, friendly, professional, and responsive customer service to guests.- Maintains cleanliness of designated area.- ices and fills all non-alcoholic drinks for servers.- Provides work direction to assigned bar attendants.- Opens and closes bar according to established procedures.- Responsible for maintaining and balancing a cash drawer, Credit charges, and servers’...

- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.- Promotes casino events and programs.- Provides personalized service and uses guest name.- Resolves service problems according to guidelines.- Provides fast, friendly, professional beverage service to casino guests and beverage servers (e.g., 2 minute or less production cycle for 15 drink tray).- Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required.- Slices and pits fruit as required.- Operates and maintains all equipment and utensils as...

- Determines guest needs and suggests products to enhance service and meet sales goals.- Assists guests in their menu selections and packages guest orders according to established recipes and outlet standards.- Operates electronic cash register system to accurately and immediately account for payment transactions; transports monies to and from the main Credit cage.- Responsible for completing all day-to-day activities in work areas to maintain service, product quality, and cashiering responsibilities in a sanitary, safe, and effective manner.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.

- Provides fast, friendly, professional and responsive customer service to culinary team members and buffet/ restaurant guests. Greets, and makes welcome, each guest approaching their station- Maintains current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients)- Prepares food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request  Employs proper cooking methods, cooks to specifications, and handles, stores and rotates food properly in accordance with established health and safety standards- Slice, dice, chop and prepare raw products- Carve meats, portion food on serving plates, add gravies and sauces, and garnish plates as required- Wipes counter areas,...

 - Provides fast, friendly, professional and responsive customer service to restaurant guests, food servers and restaurant hosts- Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station obtaining replacement stock from ware wash area and/or warehouse inventory in accordance with procedure- Removes dirty dishes, glassware, and flatware from table and counter tops, and transports items to designated area- Resets tables with silverware, napkins, and glassware in accordance with established restaurant table top specifications- Assists servers in their duties (e.g., refills water glasses and coffee cups, helps serve food orders, attend to guest needs) as required- Wipes counter areas, sinks and...

-  Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant.-  Seats guests in restaurant as per specified rotation requirements. -  Maintains proper seating and reservation documentation.-  Monitors restaurant for table availability.-  Keeps designated working area clean and organized; wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards.-  Assists wait staff and bus persons in their duties (e.g., refills water glasses and coffee cups, helps pre-bus and bus tables, attends to guest needs) as necessary, or required.-  Completes all assigned...

- Responsible for supervising and managing staff in the Food & Beverage Front of House department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Assists in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise....

 - Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff- Engages in friendly conversations with guest whenever possible using the ACES program. Provides personalized service and uses guest’s name at least twice during all interactions.  Greets each guest entering restaurant- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities- Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in...

 - Promote and maintain all steps of the Eye, hi, Goodbye program with each patron and employee you may come in contact with (eye contact, hi- greeting, goodbye as a departure).- Responsible for Assisting the Executive Chef in creating menus for restaurant outlets, banquets, and special events. - Recruit, train and upgrade staff maintaining proper staffing guidelines, within budgeted parameters while scheduling to meet the demands of business. - Control portion size; minimize waste and present menu items according to specifications. - Maintain a clean and sanitary area at all times in full accordance with ServSafe guidelines and state and local regulations. - Prepare weekly schedules and control labor. - Educate, train, and manage cooks to follow company policies and...

- Properly records all transactions in the Point-of-Sale system. - Accurately handles all cash, checks, Credit card, gift certificates, and comp transactions. - Follows standards of neatness and cleanliness for the shop in order to maintain customer appeal. - Unpacks, stocks, and prices all merchandise in the shop as needed. - Assists in stocking and recording stock for all vending machines. - Straightens, dusts, and organizes shop when there are no guests present. - Greets guests at the entrance to the shop to encourage them to come in and look around when there are no other duties to perform. - Responsible for knowing and adhering to all policies and procedures in the shop. - Adheres to all regulatory, departmental, and company policies and procedures. - Completes physical inventory...

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Properly records all transactions in the Point-of-Sale system. - Accurately handles all cash, checks, Credit card, gift certificates, and comp transactions. - Follows standards of neatness and cleanliness for the shop in order to maintain customer appeal. - Unpacks, stocks, and prices all merchandise in the shop as needed. - Assists in stocking and recording stock for all vending machines. - Straightens, dusts, and organizes shop when there are no guests present. - Greets guests at the entrance to the shop to encourage them to come in and look around when there are no other duties to perform. - Responsible for knowing and adhering to all policies and procedures in the...