Job Listings

The Bellperson assists guests in transporting luggage to and from guest rooms, coordinates guests' needs, requests and inquiries.   Essential Functions   - Greet guests and escort them to their rooms when needed - Handles luggage for guests upon arrival or departure - Transports luggage between lobby and guest rooms - Receive and mark baggage by completing and attaching claim checks - Assist physically challenged guests with special needs - Maintain presentable entrances - Assist the Front Desk in delivering quick and efficient service to hotel guests - Maintain constant communication with transportation, front desk, and messaging/PBX team members - Assist guest with general questions about the rooms or other points of interests - Comply with all health and safety standards - Attend...

- Responsible for supervising staff and the overall daily management of a designated shift. - Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Assists in establishing product menu and records product inventories.- Assists in maintaining beverage department policies and procedures to control beverage and labor costs while maintaining quality product, presentation and service.- Communicates with all other departments as they relate to the Beverage operation to coordinate activities or correct problems on designated shift.- Assists with providing support for special events when necessary on...

- Administers the overall activities of the venue’s operation on assigned shift.- Establishes and administers training programs within the assigned venues.- Counsels, guides and instructs personnel in the proper performance of their duties.- Direct the development and administration of controls for all phases of the venue in an economical and profitable manner while maintaining established standards.- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.- Supervises staff on shift and ensures proper staffing levels in order to provide high standards of service with minimum labor hours.- Maintains and instructs assigned personnel on safety policies and procedures and follows up to ensure that hazards...

- Provides fast, friendly, professional service to casino guests, beverage servers and bartenders - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions  - Promotes casino events and programs - Provides personalized service and uses guest name - Resolves service problems according to guidelines - Provides fast, friendly, professional service to casino guests, beverage servers and bartenders - Works well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors - Maintains par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in...

 - Maintain par levels of operating supplies and equipment for each bar obtaining replacement stock from alcohol storage areas in accordance with procedure.- Keep all service wells stocked with set pars of paper goods and alcohol.- Stock the weekly beer and liquor order in its proper location.- Clean and stocks the guest self-serves as needed throughout the shift.- Clean and stocks the Employee Dining Room/Backstage Café- Responsible for keg change and removal and proper storage.- Cleaning and organization of service wells, beer cooler and storage areas.- Must have open availability including all three shifts, weekends, and holidays.- Comply with state, company, and department policies and regulations.- Will work special events, as needed.- Responsible for fostering...

- Takes orders and serves guests beverages; totals charges and accepts payments.  Responds to guest requests for amenities.- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Maintains a professional appearance at all times, clean and well-groomed as per standard.- Able to answer questions when asked about Hollywood’s operations.- Provides friendly, quick, and professional service to guests and co-workers.- Keeps service wells wiped down, clean, and free of debris and clutter.- Remains visible by standing in assigned station with an approachable look and stance at all times.- Follows policies and procedures.- Prepares drinks and serves...

- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Monitors guest consumption of alcohol and intervenes as needed according to company policy and T.I.P.S training.- Promote gaming events and promotions.- Process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.- Prepare and pour drinks with proper measured portions and ingredients according to recipe and in accordance with standard operating procedures. - Slice fruit as...

- Attend new employee hooray for Hollywood and departmental orientation prior to beginning- work in the department - Report to scheduled shift in proper costume - Develop and implement all Hollywood Casino Tunica customer satisfaction standards toward all customers and fellow employees - Create a positive customer/employee experience. Smile be helpful and friendly while providing quick and accurate service- Acquire the ability to answer questions.  if you don’t know the answer, find someone who does.  if a customer needs assistance, find the appropriate person to assist him. - Ensure stock is sufficient for daily operation.  if there is insufficient stock to complete side work, notify your Bar Back and/or Supervisor - Order beverages using the established call sequence -...

- Provides prompt, courteous beverage refreshment service to casino guests.  - Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks.  - Keeps informed of continually changing promotional beverages, events, and services.  - Maintains integrity of all financial controls and responsibilities. - interacts with guests and co-workers in a helpful, positive, professional, and friendly manner.

- Responsible for familiarization of cocktails and prices in order to insure proper ordering and expedition of beverage orders. - Suggest and upsell cocktails. - Observe and anticipate guest’s needs in order to fill any additional requests or needs. - Serve tables in proper order of arrival with exceptions in common sense situations or as ordered by your supervisor. - Inform immediate supervisor if a critical supply or service situation should arise. - Responsible for side work assigned and any additional assigned daily tasks. - Practice and observe safety rules and regulations and encourage others to do the same. - Perform related duties as assigned. - Conduct oneself in a manner that reflects a positive professional image. - Greet guests with a smile and a pleasant...

- Provides personalized service and uses guest name - Resolves service problems according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor - Maintains clean and...

SUMMARYServe cocktails to customers and clean tables to ensure a pleasant atmosphere. Increase the revenue of the company by providing excellent service to customers. ESSENTIAL DUTIES AND RESPONSIBILITIES - Take orders and serve drinks to customers.  Include icing glasses, finishing set-ups, and garnishing.- Clean and maintain station, trade out ashtrays, remove trash, wipe tables, remove empty glasses, push in chairs, etc.- Do public relations for the company, sell the casino and landing (i.e., know their respective products and up sell), and answer guest questions.- Operate cash register, take money and make change, make deposit at the end of shift.- Perform side work, make coffee and tea, stock and clean waitress station, cappucino machines, etc.- Meet department...

- Provides prompt, courteous beverage refreshment service to casino guests.- Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks.- Keeps informed of continually changing promotional beverages, events, and services.- Maintains integrity of all financial controls and responsibilities.- interacts with guests and co-workers in a helpful, positive, professional, and friendly manner.- Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor.- Responsible for additional side work as assigned.- Maintains strict confidentiality in all company matters.

- Provides prompt, courteous beverage refreshment service to casino guests.- Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks.- Keeps informed of continually changing promotional beverages, events, and services.- Maintains integrity of all financial controls and responsibilities.- interacts with guests and co-workers in a helpful, positive, professional, and friendly manner.- Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor.- Responsible for additional side work as assigned.- Maintains strict confidentiality in all company matters.

ESSENTIAL DUTIES AND RESPONSIBILITIES: - Responsible for prompt, efficient and courteous beverage service to casino guests in accordance with Hollywood Casino Perryville policies, procedures and standards- Knowledge of alcoholic and non-alcoholic beverages and awareness of new drink trends.- Responsible for mixing drinks to deliver to guests- Work as part of a team to provide beverage service as well as share gratuities with other Team members as appropriate.- Monitor guests needs on a continuous basis and ensures all requests are promptly fulfilled.- Maintains appearance of casino floor and work area.- Accurate and efficient use of POS system.- Monitor guests alcohol intake in accordance with training- Assist other beverage personnel with maintenance such as side...

- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Provides personalized service and uses guest name.- Resolves service problems according to guidelines.- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.- Promotes casino events and programs.- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round.- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.- Takes drink orders, communicates with bartender, assists...

ESSENTIAL DUTIES AND RESPONSIBILITIES- Resolve service problems according to guidelines.- Appear in publicity photos.- Promote casino events and programs.- Provide fast, friendly, professional beverage service to casino guests; carries full trays on every round.- Monitor guest consumption of alcohol and intervene as needed according to guidelines- Take drink orders, communicates with bartenders, assist in the preparation of drinks and present drinks to guests. - Handle money according to procedure; operate cash register, take money, make change, and make deposits at the end of shift.- Maintains clean and stocked workstation.- Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation.-...

- Removes worn or defective shoe from hoof.- Repair shoes in Paddock.- Examines hoof to detect bruises and cracks and to determine trimming required.- Verify shoes during paddock time for compliance with rules.- Trims and shapes hoof.- Selects aluminum or steel shoe from stock, according to hoof measurements and animal usage- Nails shoe to hoof and files hoof flush with shoe.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 

- Repair shoes in Paddock including removing and tacking shoes and trimming feet to assure securing the shoe as best as possible- Must be in paddock 30 minutes before first race and stay until last race goes off.- Must supply own blacksmith tools.- Must be available on short notice to make repairs in an expedited manner.- Must enforce the Ohio Racing Commission Rules of Racing.- Prior to races checks each horse for the proper United States Trotting Association freeze brand or lip tattoo in order to determine proper identification. - Responsible for checking other markings, to reaffirm correct horse is being identified. - Must be available to work for any training, schooling, racing or qualifying hours.- Must maintain equipment records for all horses racing at the track.-...

- Provides friendly and efficient service to all guest in assigned outlet.- Displays a thorough knowledge of all menu selections and daily specials. Answers questions and make suggestions.- Completes all assigned cleaning and maintenance tasks.- Must be able to stand for a full shift.- Adheres to all company and departmental policies and procedures.- Exhibits a friendly, helpful, and courteous manner when dealing with customer of fellow team members.- Any and all duties as assigned by you Manager or a member of management.