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This position will provide friendly, courteous beverage service and beverage preparation in accordance with standard procedures. Essential Functions - Prepare beverages in accordance with established procedures. - Follow proper cash control procedures. - Practice proper par stock ordering procedures. - Maintain current knowledge of all policies and procedures concerning service of all alcoholic beverages. - Responsible for set-up and cleaning of bar area. - Monitor and assist in training Barbacks. - Maintain knowledge of current hotel activities, beverage outlets and operations. - Comply with all health and safety standards. - Attend meetings as scheduled. - Other job-related duties as assigned.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations. - Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses, and accessories necessary. - Maintains integrity of all financial controls and responsibilities. - Provides fast, friendly, professional, and responsive customer service to guests. - Maintains cleanliness of designated area. - Ices and fills all non-alcoholic drinks for servers. - Provides work direction to assigned bar attendants. - Opens and closes bar according to established procedures. - Responsible for maintaining and balancing a cash drawer, Credit charges,...
Your daily responsibilities include:Bartenders are responsible for learning drink recipes, fostering a fun environment, being gracious hosts to all guests and co-workers while providing assistance within their assigned venue as directed by management. 70% Guest Service- Prepares and pours drink orders with proper portions and ingredients according to recipes, communicates well with other team members, and presents drinks to guests or team members as required.- Provides fast, friendly, professional service to guests, using their names, and team members. (e.g., 2 minute or less production cycle for 15 drink tray)- Responsible for promoting a positive influence in the community and participating in company-sponsored events as requested.- Maintains a clean and stocked...
- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.- Transports guest luggage to and from guests’ rooms.- Informs guests of emergency procedures and operation of amenities in guest room.- Ensures that all aspects of bus group luggage arrival and departure is handled efficiently. Ensures guests are assisted in a quick and friendly fashion.- Stores and retrieves packages for guests.
- Accurately transports guests’ luggage to the assigned room following completion of the registration process. - Picks up guests’ luggage upon departure and transfers to proper form of transportation or delivers for storage. - Provides fast and flawless guest service by supplying guests with information regarding Hotel/Casino amenities, special events, and travel directions. - Assists guests with room changes and maintains room key security. - Actively participates in maintaining a spotless and safe working environment. - Completes required room slip information and submits/forwards to the appropriate personnel. - Follows and ensures compliance with all established safety and security guidelines. - Resolves service issues according to established guidelines. - Maintains strict...
- Accurately transports guests’ luggage to the assigned room following completion of the registration process.- Picks up guests’ luggage upon departure and transfers to proper form of transportation or delivers for storage.- Provides fast and flawless guest service by supplying guests with information regarding Hotel/Casino amenities, special events, and travel directions.- Assists guests with room changes and maintains room key security.- Promotes outstanding guest relations.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Maintains strict confidentiality in all company matters.- Any and all duties as assigned by your Manager or a member of management.
The Bellperson assists guests in transporting luggage to and from guest rooms, coordinates guests' needs, requests and inquiries. Essential Functions - Greet guests and escort them to their rooms when needed - Handles luggage for guests upon arrival or departure - Transports luggage between lobby and guest rooms - Receive and mark baggage by completing and attaching claim checks - Assist physically challenged guests with special needs - Maintain presentable entrances - Assist the Front Desk in delivering quick and efficient service to hotel guests - Maintain constant communication with transportation, front desk, and messaging/PBX team members - Assist guest with general questions about the rooms or other points of interests - Comply with all health and safety standards - Attend...
- Responsible for ensuring a consistent flow of services to guests by assisting cocktail servers and bartenders with their job functions. - Ensures that dirty ashtrays and used glassware are removed from bar tops, bar area and floors are clean.- Clears and wipes down tables in any lounge area absent of a cocktail server. - Maintains a clean work environment in accordance with Health Department standards. - Checks glass washers for proper chemicals. - Maintains soap and hand towels at hand sink areas. - Maintains par stock levels by placing orders for all bar supplies. - Receives and delivers products to appropriate outlet and stocks in accordance to specification. - Stocks and re-stocks bars throughout shift with all bar supplies, bar glasses and ice as required. -...
- Maintain par levels of operating supplies and equipment for each bar obtaining replacement stock from alcohol storage areas in accordance with procedure.- Keep all service wells stocked with set pars of paper goods and alcohol.- Stock the weekly beer and liquor order in its proper location.- Clean and stocks the guest self-serves as needed throughout the shift.- Clean and stocks the Employee Dining Room/Backstage Café- Responsible for keg change and removal and proper storage.- Cleaning and organization of service wells, beer cooler and storage areas.- Must have open availability including all three shifts, weekends, and holidays.- Comply with state, company, and department policies and regulations.- Will work special events, as needed.- Responsible for fostering...
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Provide fast, friendly, professional service to gaming guests, beverage servers and bartenders- Maintain par levels of operating supplies and equipment for each bar obtaining replacement stock from alcohol storage areas in accordance with procedure.- Keep all service wells stocked with set pars of paper goods and alcohol.- Stock the weekly beer and liquor order in its proper location.- Clean and stocks the guest self-serves as needed throughout...
The job of a cocktail server is to provide alcoholic beverages to customers at a lounge, nightclub, or bar. Cocktail servers frequently take orders from customers, deliver drinks and food, participate in special events, and make suggestions to customers. They may also clean and stock beverage service stations, collect dirty cups, and report noticeably intoxicated guests to supervisors. In some cases, a cocktail server may also focus on promoting the venue, itemizing bills, and processing payments. The ideal candidate will have had experience in high volume dining/bartending, will have knowledge of mixology, and has great communication skills. ESSENTIAL RESPONSIBILITIES - Prepares and/or serves beverages following standard practices and recipes- Maintains cleanliness and safety...
The job of a cocktail server is to provide alcoholic beverages to customers at a lounge, nightclub, or bar. Cocktail servers frequently take orders from customers, deliver drinks and food, participate in special events, and make suggestions to customers. They may also clean and stock beverage service stations, collect dirty cups, and report noticeably intoxicated guests to supervisors. In some cases, a cocktail server may also focus on promoting the venue, itemizing bills, and processing payments. The ideal candidate will have had experience in high volume dining/bartending, will have knowledge of mixology, and has great communication skills. ESSENTIAL RESPONSIBILITIES - Prepares and/or serves beverages following standard practices and recipes- Maintains cleanliness and safety...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services- Education reimbursement program and Annual Scholarship Program - Career development...
- Provides personalized service and uses guest name - Resolves service problems according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor - Maintains clean and...
- Attend new employee hooray for Hollywood and departmental orientation prior to beginning- work in the department - Report to scheduled shift in proper costume - Develop and implement all Hollywood Casino Tunica customer satisfaction standards toward all customers and fellow employees - Create a positive customer/employee experience. Smile be helpful and friendly while providing quick and accurate service- Acquire the ability to answer questions. if you don’t know the answer, find someone who does. if a customer needs assistance, find the appropriate person to assist him. - Ensure stock is sufficient for daily operation. if there is insufficient stock to complete side work, notify your Bar Back and/or Supervisor - Order beverages using the established call sequence -...
- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests- Handles money according to procedure- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains clean...
MAJOR JOB DUTIES: Duties include, but are not limited to the following: - Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere at the bar or in the casino area.- Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage.- Follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage: “Good morning, afternoon, or evening, thank you, ma’am or sir, may I?” - Adheres to the 1/3/5 rule. One minute to greet and acknowledge the guest, three minutes to provide their needs or wants, and check back every five minutes with eye contact or words.- Places order with...
MAJOR JOB DUTIES: Duties include, but are not limited to the following: - Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere at the bar or in the casino area.- Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage.- Follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage: “Good morning, afternoon, or evening, thank you, ma’am or sir, may I?” - Adheres to the 1/3/5 rule. One minute to greet and acknowledge the guest, three minutes to provide their needs or wants, and check back every five minutes with eye contact or words.- Places order with...
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Monitors guest consumption of alcohol and intervenes as needed according to company policy and T.I.P.S training.- Promote gaming events and promotions.- Process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.- Prepare and pour drinks with proper measured portions and ingredients according to recipe and in accordance with standard operating procedures. - Slice fruit as...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Provides prompt, courteous beverage refreshment service to casino guests.- Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks.- Keeps informed of continually changing promotional beverages, events, and services.- Maintains integrity of all financial controls and responsibilities. - nteracts with guests and co-workers in a helpful, positive, professional, and friendly manner.- Resolves service issues according to established guidelines.- Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor.- Performs all other related and compatible duties as...