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- To assure all guests are courteously served with their purchases in a clean and attractive environment at the retail outlet. - Properly record all transactions in the Point-of-Sale system. - Accurately handle all cash, checks, credit card, gift certificates and comp transactions. - Maintain on a daily basis a high level of cleanliness in the retail outlet. - Unpack, stock and price all merchandise in the shop as needed with the ability to lift a minimum of 25 lbs. - Assist in stocking and recording stock for all vending machines. - Straighten, dust, and organize retail outlet when there are no guests. - Greet guests at the entrance to the retail outlet to encourage them to come in and look around when there are no other duties to perform. - Responsible for knowing all...
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- Use proper sales techniques to achieve sales goals and contribute to the profitability of retail outlet. - Follow standards of neatness and cleanliness for the shop in order to maintain customer appeal. - Know features and benefits of merchandise in the retail shop and be familiar with merchandise offerings in all other outlets. - Follow policies and procedures that affect inventory control. - Maintain product knowledge of gaming facility events, activities, and amenities around the facility to ensure personalized guest services. - Ensure interactions with internal and external guests follow the guidelines of the Red Carpet Customer Service Program.
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Conducts daily revenue accounting audits including cash audits and other related reports.- Promote and maintain all steps of the Customer Service program with each patron and employee you come in contact with.- Comply with established/mandated deadlines.- Complete efficient & accurate data entry.- Effectively respond to supervisor’s requests.- Comply with company policies, all state and federal regulations; and internal controls as it relates to this position.- Conducts daily revenue accounting audits including cash audits and other related reports.- Verify and record revenue through varies means including receipts, reports, inter-departmental paperwork, etc.- Conduct Title 31 audits.- Employees may be required to perform duties outside of their normal job description...
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Conducts daily revenue accounting audits including cash audits and other related reports.- Promote and maintain all steps of the Customer Service program with each patron and employee you come in contact with.- Comply with established/mandated deadlines.- Complete efficient & accurate data entry.- Effectively respond to supervisor’s requests.- Comply with company policies, all state and federal regulations; and internal controls as it relates to this position.- Conducts daily revenue accounting audits including cash audits and other related reports.- Verify and record revenue through varies means including receipts, reports, inter-departmental paperwork, etc.- Conduct Title 31 audits.- Employees may be required to perform duties outside of their normal job description...
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- ESSENTIAL DUTIES AND RESPONSIBILITIES- This position is responsible for performing daily audits of gaming and non-gaming revenues, as assigned.- Reports to and assists the Revenue Audit Supervisor. - Track and report variances related to the areas in which the audit was performed.- Track numerically controlled forms as directed.- Complete Audit Finding Reports (Exception Reports) on all deviations from procedures and/or IC’s found in daily audits.- Maintain credit card terminal reports and statements.- Report and maintain daily revenues from all outlets.- Complete Complimentary Allocation.- Maintain Micros reports.- Maintain all controlled forms.- Prepare the information required to complete monthly journal entries.- Assist in maintaining compliance with the...
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- Review and reconcile soft count paperwork - - Review and reconcile hard count paperwork - - Responsible for the daily Audit of live games, electronic gaming devices, cage accountability, and admissions. - - Records mechanical meters on sample basis - - Responsible for removing the retention copy of all manual forms maintained in a locked dispensing machine and accounting copies - - Responsible for obtaining the work from the various accounting boxes through out the casino. - - Responsible for the daily Audit of live games, electronic gaming devices, cage accountability, and admissions. Supervisory Responsibilities This job has no supervisory responsibilities.
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- Audit daily casino and non-casino revenues- Prepare daily managerial reports- Prepare exception reports for variance and/or non-compliance with Gaming Regulations- Maintain individual audit spreadsheets, logs, and exception reports- Complete special monthly projects, as needed- Perform other job-related duties as assigned- Responsible for auditing casino and non-casino revenues, preparing reports daily and maintaining files for PGCB.- Reports directly to the Revenue Audit Manager- Interacts with all other departments
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- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino, Inc. (Continually)- Adhere to established department and property policies and procedures regarding guestservice standards. (Continually).- Must maintain the strictest confidence of any and all confidential information disclosedby an Ameristar entity. (Continually).- Coach, monitor, and develop team members for improved performance. (20%).- Issuing timely performance evaluations on subordinates and offering developmentalguidelines and resources...
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ESSENTIAL DUTIES AND RESPONSIBILITIESAdditional responsibilities may be assigned as needed:- Direct OSHA and corporate safety compliance programs, including HAZCOM, Bloodborne Pathogens, Lock-Out/Tag-Out, PPE, fire safety, and equipment training- Ensure corporate risk guidelines are adopted and implemented in the property's written safety program- Lead the Safety Committee and develop materials for monthly meetings- Coordinate with HR to assign return-to-work duties aligned with medical restrictions for workers’ compensation claims; report status changes to claims adjuster - Facilitate investigation of guest incidents resulting in alleged injury, including generating incident reports and ensuring all relevant documentation and surveillance footage is preserved upon notice of...
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The Assistant Riverboat Superintendent supports the Riverboat Superintendent in the safe, reliable, and efficient operation and maintenance of the property’s marine vessel and associated systems. The position assists with life safety, emergency preparedness, regulatory compliance, preventive maintenance, operational readiness, and coordination of assigned marine work.The Assistant Superintendent provides day-to-day technical and operational support, helps maintain vessel systems and required documentation, supports Facilities/Engineering operations and projects, and may act on behalf of the Riverboat Superintendent when assigned.GENERAL ACCOUNTABILITIES(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this...
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To clean, sanitize, and help maintain the appearance of the guest rooms and Public Areas to Hollywood Standards. include the following. Other duties may be assigned. Make beds. Replenish supplies such as drinking glasses and writing supplies. Move furniture. Sweep and mop floors. Clean rugs, carpets, upholstered furniture, and drapes. Dust furniture. Wash walls, ceilings, and woodwork. Wash windows, door panels, and sills. Empty wastebaskets. Empty and clean ashtrays. Transport trash and waste to disposal area. Replenish batHRoom supplies. Replace light bulbs. Maintain equipment. Report guest complaints. Bag and tag lost and found items and turn in to office. Report maintenance problems.
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- Performs all duties required to ensure that rooms are kept clean (i.e. vacuuming, dusting, glass cleaning, sanitizing bathrooms, changing linens, etc.).- Notifies Housekeeping Dispatcher or Supervisor when any repairs are necessary.- Ensures that each room is properly stocked.- Ensures everything in guest room is in proper working order.- Ensures linens and terry are without defect.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.
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We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one...
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ESSENTIAL DUTIES AND RESPONSIBILITIES other duties may be assigned:- Shall ensure the safety of customers, employees and others while on the premises of HCCTR to include the racing, barn areas, and events showroom.- Ensure the Safety of guest and team members.- Greets patrons and visually inspects bags, purses, and the patron for unauthorized items.- Assists customers and employees and reports critical situations (medical emergencies, irate customers, etc).- Continual observation and patrolling, as directed, of the casino premises, buildings and grounds, corridors, barn areas, office areas and parking facilities of HCCTR.- Ensures the integrity of all slot and table games of HCCTR.- Transports gaming chips to and from gaming tables in accordance with internal control...
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SUMMARYThe Security Officer is responsible for properly executing security duties on an assigned shift to adequately protect the life and property of customers, employees, and others on HCCTR property. ESSENTIAL DUTIES AND RESPONSIBILITIES other duties may be assigned:- Ensures the safety of employees and others.- Greets patrons and visually inspects bags, purses and patrons for unauthorized items.- Reports to the Security supervisor, any violations, acts or situations which are detrimental to the best interest of HCCTR. - Watches for and reports irregularities such as fire hazards, leaking water pipes, etc.- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. -...
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- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.- Addresses any type of medical situations on property and ensures proper emergency contacts are notified...
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- Provide security on assigned casino or landing area: maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance to medical officer.- Patrol of parking lots.- Provide security escorts for all monetary transfers, fills, and credits.- Oversee customers entering & exiting: provide crowd control, direct traffic, check I.D., check for bottles and other items not allowed on Casino floor.- Provide assistance to customers: give directions, call cabs, assist with car trouble, etc.- Assist with table and slot drops.- Observe soft count crew doing the slot drop and transports funds to soft count room.- Provide assistance for table drop by providing drop boxes, observing the count, and securing drop boxes in soft count room.- Monitor...
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ESSENTIAL DUTIES AND RESPONSIBILITIES other duties may be assigned:- Shall ensure the safety of customers, employees and others while on the premises of HCCTR to include the racing, barn areas, and events showroom.- Ensure the Safety of guest and team members.- Greets patrons and visually inspects bags, purses, and the patron for unauthorized items.- Assists customers and employees and reports critical situations (medical emergencies, irate customers, etc).- Continual observation and patrolling, as directed, of the casino premises, buildings and grounds, corridors, barn areas, office areas and parking facilities of HCCTR.- Ensures the integrity of all slot and table games of HCCTR.- Transports gaming chips to and from gaming tables in accordance with internal control...
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ESSENTIAL DUTIES AND RESPONSIBILITIES other duties may be assigned:- Shall ensure the safety of customers, employees and others while on the premises of HCCTR to include the racing, barn areas, and events showroom.- Ensure the Safety of guest and team members.- Greets patrons and visually inspects bags, purses, and the patron for unauthorized items.- Assists customers and employees and reports critical situations (medical emergencies, irate customers, etc).- Continual observation and patrolling, as directed, of the casino premises, buildings and grounds, corridors, barn areas, office areas and parking facilities of HCCTR.- Ensures the integrity of all slot and table games of HCCTR.- Transports gaming chips to and from gaming tables in accordance with internal control...
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- Provide security on assigned casino or landing area: maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance to medical officer.- Patrol of parking lots.- Provide security escorts for all monetary transfers, fills, and credits.- Oversee customers entering & exiting: provide crowd control, direct traffic, check I.D., check for bottles and other items not allowed on Casino floor.- Provide assistance to customers: give directions, call cabs, assist with car trouble, etc.- Assist with table and slot drops.- Observe soft count crew doing the slot drop and transports funds to soft count room.- Provide assistance for table drop by providing drop boxes, observing the count, and securing drop boxes in soft count room.- Monitor...