Job Listings

- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Provides personalized service and uses guest name.- Resolves service problems according to guidelines.- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.- Promotes casino events and programs.- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round.- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.- Takes drink orders, communicates with bartender, assists...

MAJOR JOB DUTIES:  Duties include, but are not limited to the following: - Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere at the bar or in the casino area.- Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage.- Follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage: “Good morning, afternoon, or evening, thank you, ma’am or sir, may I?” - Adheres to the 1/3/5 rule. One minute to greet and acknowledge the guest, three minutes to provide their needs or wants, and check back every five minutes with eye contact or words.- Places order with...

SUMMARYServe cocktails to customers and clean tables to ensure a pleasant atmosphere. Increase the revenue of the company by providing excellent service to customers. ESSENTIAL DUTIES AND RESPONSIBILITIES - Take orders and serve drinks to customers.  Include icing glasses, finishing set-ups, and garnishing.- Clean and maintain station, trade out ashtrays, remove trash, wipe tables, remove empty glasses, push in chairs, etc.- Do public relations for the company, sell the casino and landing (i.e., know their respective products and up sell), and answer guest questions.- Operate cash register, take money and make change, make deposit at the end of shift.- Perform side work, make coffee and tea, stock and clean waitress station, cappucino machines, etc.- Meet department...

- Provides prompt, courteous beverage refreshment service to casino guests.- Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks.- Keeps informed of continually changing promotional beverages, events, and services.- Maintains integrity of all financial controls and responsibilities.- interacts with guests and co-workers in a helpful, positive, professional, and friendly manner.- Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor.- Responsible for additional side work as assigned.- Maintains strict confidentiality in all company matters.

- Provides prompt, courteous beverage refreshment service to casino guests.- Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks.- Keeps informed of continually changing promotional beverages, events, and services.- Maintains integrity of all financial controls and responsibilities.- interacts with guests and co-workers in a helpful, positive, professional, and friendly manner.- Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor.- Responsible for additional side work as assigned.- Maintains strict confidentiality in all company matters.

ESSENTIAL DUTIES AND RESPONSIBILITIES: - Responsible for prompt, efficient and courteous beverage service to casino guests in accordance with Hollywood Casino Perryville policies, procedures and standards- Knowledge of alcoholic and non-alcoholic beverages and awareness of new drink trends.- Responsible for mixing drinks to deliver to guests- Work as part of a team to provide beverage service as well as share gratuities with other Team members as appropriate.- Monitor guests needs on a continuous basis and ensures all requests are promptly fulfilled.- Maintains appearance of casino floor and work area.- Accurate and efficient use of POS system.- Monitor guests alcohol intake in accordance with training- Assist other beverage personnel with maintenance such as side...

- Provides prompt, courteous beverage refreshment service to casino guests. - Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks.- Keeps informed of continually changing promotional beverages, events, and services.- Maintains integrity of all financial controls and responsibilities.- Interacts with guests and co-workers in a helpful, positive, professional, and friendly manner.- Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor. - Responsible for additional side work as assigned. - Maintains strict confidentiality in all company matters.

- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Maintains product menu and assists in recording product inventories.- Maintains established quality assurance procedures to ensure acceptable health department and customer service standards.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team...

 ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Welcome and direct guests as they approach the box office- Operate the box office during show nights in a professional and efficient manner- Manage each artist’s guest list as indicated in the contract- Distribute promotional or VIP passes to individuals- Make changes quickly to guest list on day of show - Identify faces/names on a red list provided by the artist’s management team- Sell tickets to walk-up customers and distribute will-call tickets- Verify guest identification before releasing tickets to the appropriate party- Accurately process credit card payments and comped tickets- Award ticket package add-ons, such as food coupons and PENN Cash- Use ticketing...

- Pre-bus, clear, and reset tables - Keep the server stations stocked and replenish necessary items including glassware, ice, straws, napkins, dishware, silverware, condiments, etc. - Respond to guest requests or place guest in contact with appropriate person for assistance- Ensure all tables and dining area are immaculately clean and properly set- Uphold Ameristar quality standards of all food and beverage- Abide by Health Department safety standards- Ensure all established cost controls are followed - Responsible for all routine side-work; opening, during-service, closing functions and checklists, etc.

- Provides preventative maintenance and repairs of all mechanical equipment (i.e. air, plumbing, electrical).- Active team member in all aspects of the Facilities Department., including but not limited to, painting, cleaning, preventative maintenance, filter changes, moving material. This work will be performed inside and outside of the Facility. - Troubleshoot all equipment operations (i.e. electrical, plumbing, HVAC, refrigeration).- Informs supervisor of any trends or recurring problems with equipment or construction.- Must be able to perform electrical, HVAC, plumbing or carpentry if requested by a member of management. - Must be certified in a skilled construction or building maintenance trade, i.e. Carpenter, Carpet Layer, Plumber, Pipe Fitter, Electrician, HVAC Technician...

- Must be able to plan and execute projects from the beginning to end, including creating a material list and obtaining quotes, laying out the time line, scheduling the man hours needed, coordinating the delivery of all materials and completing the project on schedule and within budget with as little disruption to normal business as possible.- Responsible for maintaining shop area, spare parts area, storage area, inventory materials, equipment and associated parts of all the various trades- Provides preventative maintenance and repairs of all mechanical equipment (i.e. air, plumbing, electrical).- Active team member in all aspects of the Facilities Department., including but not limited to, painting, cleaning, preventative maintenance, filter changes, moving material. This work will...

Reports to: Food & Beverage SupervisorPrimary Purpose: Assists Wait Staff in providing service to customers. Stocks, removes, and resets dishes, glassware, flatware, table linens and other related restaurant supplies.Responsibilities:- Removes soiled or unused dishes, glassware, flatware, table linens or other related restaurant supplies from customers' tables.- Resets tables as necessary.- Stocks dining areas and assists with table settings.- Serves beverages, refills water, coffee and tea as needed.- Maintains cleanliness and sanitation of dining room areas- Performs other duties as assigned.

- Support the Marketing and Player Development teams at Hollywood Casino Tunica and 1st Jackpot Casino Tunica with flexibility to adapt daily between properties, duties and tasks assigned.- Assists in the development and execution of all promotions, gift giveaways, entertainment acts and special events while supporting departmental compliance to established budget.- Support Marketing Specialist, and Social Media Coordinator duties at both Hollywood Casino Tunica and 1st Jackpot Casino Tunica.- Ability to support audio / visual and entertainment duties as needed.- Resolves guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner.- Performs outbound telemarketing and supports Executive Hosts and Casino Hosts while ensuring customer...

- Clears and resets tables in accordance with established procedures.- Transports all dirty tableware to designed washing area for cleaning.- Accomplishes all assigned cleaning and maintenance tasks.- Follows prescribed service standards as they apply to the position.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Manager or a member of management.

- Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess.- Adheres to established departmental and property policies and procedures regarding guest service standards. - Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure. - Removes dirty dishes, soiled linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans tables (wipes) and seats.- Ensures that the buffet line is clean and sanitary.- Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top...

MAJOR JOB DUTIES:  Duties include, but are not limited to the following: - Familiarize yourself with service standards for the restaurant, especially table setups, beverage service and prebusing of tables.- Clean and set each table completely before going to another.- Clear all dirty dishes, wipe table with clean cloth, clean ashtrays, wipe booths and chairs.  Reset table completely and properly.- Stock service stations, glasses, cups, silverware, etc.- Keep restaurant clean, floors, carpet, service stations, etc.- Handle all silver, glass and China in a sanitary manner, from the handles of silverware and cups, to the bottom of glasses.- Assist wait persons if possible, never neglect your own duties to get beverages, etc. for Wait Persons.- Never pick up money or guest...

- Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess. - Adheres to established departmental and property policies and procedures regarding guest service standards. - Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure.  - Removes dirty dishes, soiled linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans tables (wipes) and seats. Ensures that the buffet line is clean and sanitary. - Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top...

- Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess. - Adheres to established departmental and property policies and procedures regarding guest service standards. - Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure. - Removes dirty dishes, soiled linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans tables (wipes) and seats. - Ensures that the steakhouse line is clean and sanitary. - Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top...

- Responsible for set-up and break down of private dining areas- Ensure each table is ready for guests arrival in accordance with venue standards- Restock and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards- Attendance at pre-shift meetings- Responsible for maintaining a regular and consistent attendance record- Participate as a team member with all servers, hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation- Keep dining area clear of debris and food regularly throughout the day- Keep floors around buffet and in dining area clear of trash and debris- Restock dishes and utensils needed for service areas throughout the buffet- Maintain beverage stations with...