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SUMMARYThis position will be responsible for preparing, mixing and serving food and beverage products. This is a non-supervisory position.ESSENTIAL DUTIES AND RESPONSIBILITIESProvide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service.- Retrieve, prepare, display, sell and serve products to customers including but not limited to alcoholic and non-alcoholic beverages.- Pour, mix or prepare ingredients such as liquor, soda, water or fruit juice to prepare beverages as ordered including drawing from taps or pouring from bottles.- Ensure that garnish items are adequately prepared and stocked including proper preparation of such items as...
- Enforces minimum age requirements and standards of fashionable and acceptable appearance of the guests entering the venue. - Identifies and directs VIP guests as indicated by management and VIP representatives. - Maintains a well-controlled environment for lines that may occur for entry into the venue. - Operates cash register, takes money, makes change, and accounts for cash and Credit receipts. - Sets stanchions appropriately nightly and for special events held within the venue. - Assists with special events and promotions as needed. - Anticipates guest needs when possible. - Communicates with managers regarding guest requests.- Holds conversations and interacts with guests. Responds to guests’ inquiries about Hollywood Casino by keeping abreast of the services and...
- Greets guests actively engaged in gaming and assists team members in player identification.- Provides guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests.- Maintains knowledge of casino marketing and player development promotions and encourages guest participation.- Maintains knowledge of credit procedures and encourages the use of credit when appropriate.- Encourages guest visitation through written correspondence and telemarketing.- Assists in resolving guest opportunities and/or conflicts, in fair and equitable manners.- Analyzes and coordinates in-house invitation lists with Manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company...
- Promoting a fun and exciting environment with a positive and upbeat attitude- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of this position- Troubleshoot and repair all VLT machines and related equipment- Safeguard all assigned areas- Perform all VLT moves and conversions as directed- Ensure that all gaming devices are in proper working order- Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow team members- Any and all duties as assigned by your Supervisor or a member of management- Promoting a positive influence in the community and participating in company-sponsored events- Ensuring regulatory compliance with all aspects of VLT machine maintenance i.e.; moves, conversions,...
Ready to Walk into your dream Job? Join us at Hollywood Casino at Charles Town Races for our Find Your Fun Career event, where your career could be just a few steps away. We’re hosting walk-in interviews every Thursday from 3:00pm-5:00pm. Why Attend?- Casual and Fun Environment: We offer an exciting employee rewards programs along with employee focused events!- Inclusive Culture: At Hollywood Casino at Charles Town Races, we celebrate diversity and embrace the unique perspectives that each team member brings.- Exclusive Perks: Team members at Hollywood Casino at Charles Town Races receive discounts and benefits starting day one!Date and Time: Every Thursday from 3:00pm-5:00pm Location: 611 Finish Line Ave., Ranson, WV 25438 What to bring:- Resume (not required)-...
Ready to Walk into your dream Job? Join us Hollywood Casino Perryville for our Find Your Fun Career event, where your career could be just a few steps away. We’re hosting walk-in interviews every Friday from 1:00pm-3:00pm. Why Attend?- Casual and Fun Environment: We off an exciting employee rewards programs along with employee focused events!- Inclusive Culture: At Hollywood Casino Perryville, we celebrate diversity and embrace the unique perspectives that each team member brings.- Exclusive Perks: Team members at Hollywood Casino Perryville receive discounts and benefits start day one!Date and Time: Every Friday from 1:00pm-3:00pm Location: 1201 Chesapeake Overlook Pkwy Perryville, Maryland (HR office right hand side back of the building. The Glass doors with Human...
- Provides day-to-day support to team members needing uniforms assistance. Follows established procedures to ensure the successful delivery of all uniforms to team members. - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Maintains high customer service standards, a positive attitude, and exceptional relations with company team members at all times. - Monitors inventory levels of garments in storage and notifies supervisor of low items. - Enters new team member data into the computer system. - Dispenses new uniforms to team members. - Creates team member clothing label; prints and affixes to clothing using proper equipment. - Collects soiled...
- Responsible for supervising all Warehouse staff and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Assists in oversight process of transferring and transporting all materials to designated locations between and within all user departments such as office furniture, records, recycling, etc., on designated shift.- Protects and preserves...
- Enters and reviews receiving documentation.- Performs month-end inventories.- Assists in counts and weight checks; maintains par stock levels.- Stocks items in designated area, and rotates stock first in, first out.- Performs merchandise inspection.- Maintains clean inventory work area.- Verifies vendor documentation to merchandise and Purchase Order.- Provides manual labor in the Warehouse and Receiving Dock areas by loading, unloading, and moving goods as needed.- Distributes merchandise to the appropriate outlets.- Operates forklift and drives warehouse truck as needed.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
- Loading, unloading, delivering, stocking and rotating all products passing through the receiving dock and designated storerooms. All stock items to be put away and pulled based on computer locations listed on the Receiving worksheet and inventory issues. - Filling requisitions from the designated storerooms and delivering them to the proper locations. - Physically counting any and all inventory items as directed. - Maintaining q designated work area in a neat, clean, sanitary, and organized condition.
- Enters and reviews receiving documentation. - Performs month-end inventories. - Assists in counts and weight checks; maintains par stock levels.- Stocks items in designated area, and rotates stock first in, first out. - Performs merchandise inspection.- Maintains clean inventory work area.- Verifies vendor documentation to merchandise and Purchase Order.- Provides manual labor in the Warehouse and Receiving Dock areas by loading, unloading, and moving goods as needed. - Distributes merchandise to the appropriate outlets. - Operates forklift and drives warehouse truck as needed.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
What does Hollywood Casino & Hotel have to offer?- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University, discounts & Diversity Scholarship for team members dependents.As a Warehouse Person you will,Shift: 7:00am - 3:00 Tuesday, Wednesday, Friday | Pay: $14 per hour- Issues, stores, and distributes supplies and other materials received on the property and at our offsite facility.- Responsible for receiving and delivering orders for all departments; completes associated paperwork for all transactions. - Inspects received items. - Performs inventories.- Cleans assigned Warehouse areas. - Unloads trucks. - Performs other job duties assigned.
- Participates in monthly inventory counts, unloads trucks, receives goods safely, and recycles glass, cardboard, and paper. - Fills requisitions in a timely and accurate manner. - Responsible for mail delivery and the organization and tidiness of Warehouse. - Responsible for safety and cleanliness of all Warehouse areas as per internal and health department standards. - Responsible for checking deliveries for accuracy and product integrity. - Responsible for stocking product on shelves. - Responsible for product rotation. - Delivers non-inventory items to proper department/storage on property.
- Able to utilize all Wok Station equipment and other equipment in the kitchen to the level of "advanced". - Maintains a thorough working knowledge of, and ability, to execute Asian cooking styles and techniques not limited to, wok station, stir-fry, etc. - Ensures that the Asian product, taste, and presentation exceed customer expectations and Food & Beverage standards. - Assists with Sushi station as needed. - Responsible for assisting in the preparation of a la carte and buffet food items. Assists cooks and Sous Chefs as directed. - Adheres to proper cleanliness and sanitation standards as set forth by ServSafe. - Is knowledgeable of and adheres to proper time/temperature controls. - Properly covers labels and dates any/all food products as necessary before storage. -...
- Able to utilize all Wok Station equipment and other equipment in the kitchen to the level of "advanced". - Maintains a thorough working knowledge of, and ability, to execute Asian cooking styles and techniques not limited to, wok station, stir-fry, etc. - Ensures that the Asian product, taste, and presentation exceed customer expectations and Food & Beverage standards. - Assists with Sushi station as needed. - Responsible for assisting in the preparation of a la carte and buffet food items. Assists cooks and Sous Chefs as directed. - Adheres to proper cleanliness and sanitation standards as set forth by ServSafe. - Is knowledgeable of and adheres to proper time/temperature controls. - Properly covers labels and dates any/all food products as necessary before storage. -...