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- Responsible for supervising staff and the overall daily management of a designated shift in the Casino Operations department. - Provides oversight for all games, game protection, and overall operation of the Table Games/Slot operations on assigned shift. - Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Assists in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental...
SUMMARYAs the Assistant Casino Manager, you are responsible for developing an environment that creates excitement for guests and employees, promoting and retaining a highly skilled work force. You are also responsible for managing and overseeing all gaming operations, activities, and resources on an assigned shift, in order to protect the security and integrity of Slots, Table Games, and gaming activity while assuring positive customer relations and service levels. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Deliver internal and external guest service through Ameristar’s core values.- Create an atmosphere that induces guests to have Ameristar Casino Resort and Spa as their casino of choice; responsible for actively...
What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Casino Barback you will,Shift: 10:30am- 7:15pm | Pay: $9 per hour plus tips (Tip Avg. $100- $200 per shift)- Provides fast, friendly, professional, and responsive customer service.- Adheres to established departmental and property policies and procedures regarding guest service standards.- Sets up bars for operation; cuts fruit; stocks ice; empties garbage.- Supports bartender needs; ices drink glasses and pours non-alcoholic drinks as needed.- Wipes counter...
- Responsible for supervising staff and the overall daily management of the Beverage department on a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Assists in establishing product menu and records product inventories.- Assists in maintaining Beverage department policies and procedures to control beverage and labor costs while maintaining quality product, presentation, and service.- Communicates with all other departments as they relate to the Beverage operation to coordinate activities or correct problems on designated shift.- Assists with providing support for special events...
- Responsible for supervising and managing staff in the Beverage department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Establishes product menu and records product inventories.- Creates and maintains Beverage department policies and procedures to control beverage and labor costs while maintaining quality product, presentation, and service.- Communicates with all other departments as they relate to the Beverage operation to coordinate activities or correct problems.- Provides Beverage support for special events when necessary.- Monitors inventory of all Beverage...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass - Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and...
- Mixes chemicals and operates carpet shampooer and buffer.- Moves furniture and cleans assigned area.- Maintains and cleans machines after use.- Maintains general cleaning of the entire casino, excluding kitchen, and bar areas. Transports all trash.- Reports any problems to EVS Supervisor.- Adheres to all company, department policies, procedures and safety standards.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members. - Any and all duties as assigned by your Supervisor or a member of management.
What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Casino Cleaning Attendant, you will:Shift: 6:30am-3:00pm or 10:30am-7:00amPay: $16.00 per hour - Maintain the daily appearance of the property and casino - Clean and polish surface areas, machines, chairs, ash trays, baseboards, etc.- Clean and supply restrooms. You will extract or clean of bodily fluids when reported.- Clean windows, glass, mirrors, and remove trash.- This position will require you to be standing during the duration of your shift. - In this...
What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Casino Cleaning Attendant, you will:Shift: 3:00pm-11:30pm or 11:00pm-7:30am Pay: $16.00 per hour- Maintain the daily appearance of the property and casino- Clean and polish surface areas, slot machines, chairs and ash trays- Service, clean, and supply restrooms. You will extract or clean of bodily fluids when reported- Clean windows, glass partitions, mirrors, and remove trash- This position will require you to be standing during the duration of your shift....
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines.- Removes trash from trash containers and places into the dumpsters.- Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines.- Removes trash from trash containers and places into the dumpsters.- Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor...
- Overnight shift (12am-8am).- Cleans bathrooms and replenishes supplies. - Maintains offices, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, escalators, VLT Machines and other work areas. - Dusts high areas, including televisions, plants, plexi-glass panels and tops of VLT machines. - Performs preventative maintenance on all janitorial equipment. - Sweeps and picks trash off floors, including entrances and apron. - Cleans spills. - Wipes off VLT Machines and cleans between them. - Washes windows, door panels, and sills. - Empties wastebaskets, and empties and cleans ashtrays, including those at entrances and on the apron. - Dry cleans carpet. - Cleans mirrored ceilings. - Keeps storage rooms clean and organized. - Delivers cleaning and...
SUMMARY: Responsible for deep cleaning of all floor surface areas, restrooms, slot machines, and high dusting. ESSENTIAL RESPONSIBILITIES The following and other duties may be assigned as necessary: - Detailing restrooms including but not limited to tile floor, grout, edging, toilets, sinks, walls, stalls, vents, ceiling tiles etc.- Daily use of deep cleaning machinery including side-by-sides, heavy duty floor cleaners, wet and dry industrial vacuums.- Clean & maintain all tile floors including grout.- Clean & maintain all hardwood and other flooring as needed.- Clean and maintain all floor cleaning equipment.- Moving and cleaning furniture as needed.- Deep cleaning of slot machines & slot banks, this includes tops, sides, bases & chairs.- Deep clean...
The Casino Host position is responsible for developing and maintaining valuable relationships with players through marketing measures and exceptional customer service skills. The following and other duties may be assigned as necessary at Hollywood Casino Gulf Coast and Boomtown Casino Biloxi:- Assists in resolving guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner.- Develops relationship with players to grow customer base and increase Company revenues by assuring customer retention and repeat business. - Attracts and manages customers through weekly telemarketing and in person contact on the casino floor. Exercises discretion to provide guests with hospitality arrangements, including rooms, food, beverages, and assists with special...
- Develops relationships with players to grow customer base and increase Company revenues by assuring customer retention and repeat business. - Attracts and manages customers through weekly telemarketing and in-person contact on the casino floor. Exercises discretion to provide guests with hospitality arrangements, including rooms, food and beverages, and assists with special requests. - Proactively seeks out new business on the casino floor, introducing the benefits of and soliciting enrollment for the PennPlay program. - Highly knowledgeable of Credit procedures, if applicable. Encourages the use of Credit and may extend lines of Credit when appropriate and permissible by state regulatory law.- Devotes significant time being visible and available on the casino floor to meet...
- Primarily responsible for the administration of Casino Marketing- Assist the Slot Marketing Manager in the operation of the Casino Marketing department- Exercise discretion and independent judgment within the Casino Host functions- Work independently on player development- Devote majority of time in the casino providing personalized service to the guests- Identify and develop personal relationships with new and first time guests- Communicate constantly with Casino Game operations and other Casino Marketing cast members- Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events- Issue complementaries based on player ratings- Host outside entertainment for our guests, such as professional sporting events, dinners,...
- Greets guests actively engaged in gaming and assists team members in player identification. - Assists in resolving guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner. - Provides guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests. - Focus on assigned players through guest development and attainment of guest loyalty to the mychoice brand. - Specifically focus on assisting Table Games Department in guest requests, issuance of comps, hotel and other reservations. - Maintain and develop assigned players while building professional relationships with guests, through providing excellent customer service and knowledge of mychoice program. - Maintains knowledge of casino...
Casino Host’s typically average between $10,000 and $20,000 per year in bonuses based on quarterly performance- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Identify and develop personal relationships with new and first time guests- Provide personal service to assigned VIP players, issuing complementaries based on player ratings as needed- Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events- Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters- Promote casino events via telemarketing and...
Vietnamese Language Proficiency Required. The Casino Host position is responsible for developing and maintaining valuable relationships with players through marketing measures and exceptional customer service skills. The following and other duties may be assigned as necessary at Hollywood Casino Gulf Coast and Boomtown Casino Biloxi:- Assists in resolving guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner.- Develops relationship with players to grow customer base and increase Company revenues by assuring customer retention and repeat business. - Attracts and manages customers through weekly telemarketing and in person contact on the casino floor. Exercises discretion to provide guests with hospitality arrangements, including...
- Sweeps and vacuum carpets and floors.- Mops floors.- Dusts and polishes fixtures, furniture and flooring.- Clean windows and doors.- Wash and wipe down of stairwells, base boards, walls, waste cans and other items as assigned.- Remove trash cans and debris.- Prompt attention to cleaning up spills or accidents or debris.- Conducts all guest and staff interactions in a pleasant and helpful manner and be knowledgeable of and forthright with information about our property and services.- Maintains a clean working area at all times and ensure that equipment and work materials are not left in an unsafe or unsightly manner.